James Stecker | Page 29

My service advisor was great. Very professional and knowledgeable about GM vehicles. He mentioned his prior experience working on GM cars & it shows. Thanks for taking care of m Very professional and knowledgeable about GM vehicles. He mentioned his prior experience working on GM cars & it shows. Thanks for taking care of my Caddy. More

by redemptionryderz Verified Customer Verified Customer

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Turned my vehicle in for warranty service on the headlight recall as scheduled. All parties confirmed parts were on hand. After two hours it was determined the parts were not available, possible u headlight recall as scheduled. All parties confirmed parts were on hand. After two hours it was determined the parts were not available, possible used on another vehicle. At time of turn in the GM system was down so the advisor had to wait for verification as well as feedback from the parts dept. Huge waste of my time and personal schedule. Have to reschedule when notified of parts availability. No fault with the advisor. Always been satisfied with J Ellis and will continue service and future purchases there, but this glitch needs to be looked at. Thanks you. More

by JLHOERIG Verified Customer Verified Customer

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Jim Ellis has serviced my cars for years. They always do a great job and my cars run well. Everyone is pleasant and helpful every time. They always do a great job and my cars run well. Everyone is pleasant and helpful every time. More

by JCULVERN Verified Customer Verified Customer

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It's always a pleasurable experience and quality service provided with the team. Thank you all. provided with the team. Thank you all. More

by Byrdmuzik Verified Customer Verified Customer

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Very detail and knowledgeable and courteous and patient about my service and up coming work about my service and up coming work More

by bellnorrisn Verified Customer Verified Customer

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Great experience loved the posters the young one was fantastic would highly recommend to friends fantastic would highly recommend to friends More

by jakegboggs Verified Customer Verified Customer

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Did a great job on my service of 90 thousand mile checkup and service of my car and service of my car More

by LUCYWAYNE2 Verified Customer Verified Customer

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The people were great. The service was great. The only bad thing was the parts delay which had nothing to do with James. The service was great. The only bad thing was the parts delay which had nothing to do with James. More

by Dakota Verified Customer Verified Customer

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James is the best service advisor I could ask for! Thank you to the whole team for getting me in and out so quickly! Thank you to the whole team for getting me in and out so quickly! More

by Ambradley86 Verified Customer Verified Customer

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Received good and timely service. While driving home from work, my car begin making a funny noise and slowing down. It would not go over 40 miles per hour. I turned into Jim Ellis de While driving home from work, my car begin making a funny noise and slowing down. It would not go over 40 miles per hour. I turned into Jim Ellis dealership. It was time for that department to close, but Mr James Stecker took the time to help me and showed concern in explaining how and when my car could be service. More

by LINDAELLIS2015 Verified Customer Verified Customer

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