James Stecker
James Stecker at Jim Ellis Buick GMC Mall of GA

James Stecker | Page 5

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

Contact Me
4.6
375 Reviews

Dealership Experience

8 yrs, 9 mos

Industry Experience

11 yrs, 2 mos

4.6

375 Reviews

Write a Review

375 Reviews of James Stecker

December 16, 2025

Dealership Rating
Employee Rating

Every time I need service I know I will get excellent service. I trust them. More

by LUCYWAYNE2
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Dec 21, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

December 15, 2025

Dealership Rating
Employee Rating

Communication could have been better. I was always pursuing an update. The repair took longer than expected. More

by WALLACE.HOSKINS
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Dec 19, 2025

Jim Ellis Buick GMC Mall of GA responded

Wallace, thank you; we appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (770) 872-0884 when you have a chance. Thank you, and we look forward to hearing from you.

December 13, 2025

Dealership Rating
Employee Rating

Mr. Stecker was a very big help in getting my truck looked at and taken care of. I was worried about getting the run around like I have at previous dealers but Jim Ellis was anything but that. I will h More

by WillAmason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 12, 2025

Dealership Rating
Employee Rating

Had an appt at 10:00, waited over an hour for him to tell me that my car would be next and it would be another hour and a half. He was not very kind or professional at all. Never had this type of experience More

by Brooke E
Recommend Dealer
No

Other Employees Tagged: James Stecker

December 06, 2025

Dealership Rating
Employee Rating

I was treated with a concern for timely execution and a desire to maintain our car with genuine GM parts More

by R.EARLE
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Dec 08, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 06, 2025

Dealership Rating
Employee Rating

An absolute amazing experience. You're treated like family Mr. Stecker knows me by name, he knows my truck backwards and forwards, and he treats me like I was a member of his family More

by jaymb99
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Dec 08, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2025

Dealership Rating
Employee Rating

Very clean lounge and environment. Would love to see more options on complimentary items and snacks considering how much we spend More

by Tpross09
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Dec 04, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2025

Dealership Rating
Employee Rating

They did everything asked but could have communicated a little better during the process James was nice More

by sherry940
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Dec 04, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

November 25, 2025

Dealership Rating
Employee Rating

I loved the recliner room because it was quiet enough to reaf. Love that i got a video update from mechanic More

by MCHERY09
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Nov 27, 2025

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

November 23, 2025

Dealership Rating
Employee Rating

Very polite, respectful Courteous and understanding, and they don't push you they tell you what your car needs and leave the rest up to you! More

by Sjwitherspoon18newyork
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Nov 25, 2025

Jim Ellis Buick GMC Mall of GA responded

We are so happy to read such a great review about Jim Ellis Buick GMC Mall of Georgia! We sincerely value your business and look forward to your next visit!

...
5
...

Dealership Inventory (128 Vehicles)

2015 BMW 3-Series
used
Black exterior
8-Speed Automatic Steptronic
AWD
2017 Toyota Highlander Hybrid
used
White exterior
eCVT
AWD
2018 BMW 5-Series
used
White exterior
8-Speed Automatic
RWD
2019 Nissan Murano
used
White exterior
CVT with Xtronic
FWD
2019 Chevrolet Malibu
used
Blue exterior
CVT
FWD
2021 Chevrolet Silverado 1500
used
Red exterior
8-Speed Automatic
4WD