James Stecker | Page 5

I have always been treated with utmost respect as a customer. I always work with James customer. I always work with James More

by JHCHILDREE Verified Customer Verified Customer

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Never have a problem. Always processional James is the guy to see. Recommend Jim Ellis for service and for new or used car purchase. Always processional James is the guy to see. Recommend Jim Ellis for service and for new or used car purchase. More

by Jsc Verified Customer Verified Customer

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Upset because they couldn't do tire rotation. Said my wheel lock was missing but they changed my brakes last time. This dealership was the last to touch my tires. Said my wheel lock was missing but they changed my brakes last time. This dealership was the last to touch my tires. More

by klmorris0202 Verified Customer Verified Customer

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Service was great! Ed was very informative and on point with his updates. Got everything done. Thank you!!! Ed was very informative and on point with his updates. Got everything done. Thank you!!! More

by VKLOGISTICINC Verified Customer Verified Customer

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Feel like I'm being forced to have to trade in what was supposed to be my forever truck and have to start all over again with payments. All because the same repetitive, proven to not fix my trucks issues, supposed to be my forever truck and have to start all over again with payments. All because the same repetitive, proven to not fix my trucks issues, corrections were applied. The software resets of the radio and software updates they keep performing 3 or 4 times now, never actually fix the issues. Yet it's the only remedy offered each time I go in for a repair. GM should know just like the great tech there already knows, it's more than a Software update. They never get to the root cause of the dozen communication codes my truck has without fail, every time I bring it in. More

by TALLSUMMERSJUSTIN Verified Customer Verified Customer

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James Stecker is always great when I come in. He is my go to person. He is my go to person. More

by KOOL_MO Verified Customer Verified Customer

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Every time I need service I know I will get excellent service. I trust them. service. I trust them. More

by LUCYWAYNE2 Verified Customer Verified Customer

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Communication could have been better. I was always pursuing an update. The repair took longer than expected. I was always pursuing an update. The repair took longer than expected. More

by WALLACE.HOSKINS Verified Customer Verified Customer

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Mr. Stecker was a very big help in getting my truck looked at and taken care of. I was worried about getting the run around like I have at previous dealers but Jim Ellis was anything but that. I will h looked at and taken care of. I was worried about getting the run around like I have at previous dealers but Jim Ellis was anything but that. I will highly recommend James and Jim Ellis to anyone and everyone from here on out. Thank you James and Thank you Jim Ellis! Five Stars!!! More

by WillAmason Verified Customer Verified Customer

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Had an appt at 10:00, waited over an hour for him to tell me that my car would be next and it would be another hour and a half. He was not very kind or professional at all. Never had this type of experience me that my car would be next and it would be another hour and a half. He was not very kind or professional at all. Never had this type of experience at GMC, it was super disappointing. Always had a great experience with Charles and other associates More

by Brooke E Verified Customer Verified Customer

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