James Stecker
James Stecker at Jim Ellis Buick GMC Mall of GA
Refer Me

James Stecker | Page 4

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

Contact Me
4.5
239 Reviews

Dealership Experience

6 yrs, 10 mos

Industry Experience

9 yrs, 3 mos

4.5

239 Reviews

Write a Review

239 Reviews of James Stecker

January 18, 2024

Dealership Rating
Employee Rating

Nice place, the salesman is very restfectful and knowledgeable. His honest about the car my daughter is interested. More

by ROSIEGKELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

January 18, 2024

Dealership Rating
Employee Rating

I am pleased with the outcome of my truck repair. The dealership went above and beyond to work with the warranty company. More

by GRIFFINFELDERS
Workmanship
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2024

Dealership Rating
Employee Rating

I have a service plan for my 2023 GMC but they said they didn’t take it. I called the dealer I bought it from and they stated that all they had to do was call them and they would pay for the maintenance ser More

by leo81893
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 19, 2024

Jim Ellis Buick GMC Mall of GA responded

We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 872-0884.

January 17, 2024

Dealership Rating
Employee Rating

Excellent services! My car was fixed fast. The waiting area is comfortable and the coffee is delicious. More

by Lidice Valeriano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

January 17, 2024

Dealership Rating
Employee Rating

Easy in and easy out. Keeps me informed as I await servicing my vehicle. Comfortable waiting area too. More

by Jayne S Osburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

Jan 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

January 17, 2024

Dealership Rating
Employee Rating

This Jim Ellis in Buford is the best in the world and will all ways go to again More

by williamsonka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

January 17, 2024

Dealership Rating
Employee Rating

It is easy to schedule service and my car is ready when I pick it up out front . More

by SLEE7899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience!

January 17, 2024

Dealership Rating
Employee Rating

My experience was pleasant and the wait was not real long . The employees were very nice More

by DREW123464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 17, 2024

Dealership Rating
Employee Rating

Jim Ellis Buick Mall of Georgia has great customer service. My car service was complete in a timely manner with any additional work needed explained and only done with my permission. More

by AZTEC713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Gay

Jan 19, 2024

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

January 17, 2024

Dealership Rating
Employee Rating

Their service department is a joke. I took my car in for a sunroof fix on my 2022 Yukon xl. I picked it up and it didn’t work. They had it for 2 days. Then I had to bring it back as the More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

Jan 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.

...
4
...

Dealership Inventory (282 Vehicles)

new 2024 Buick Enclave car, priced at $47,985
2024 Buick Enclave
new
Black exterior
Automatic
Front-wheel Drive
new 2024 GMC Sierra 2500 car, priced at $89,615
2024 GMC Sierra 2500
new
Red exterior
Automatic
Four-wheel Drive
new 2024 GMC Canyon car, priced at $39,045
2024 GMC Canyon
new
Black exterior
Automatic
Rear-wheel Drive
new 2023 Buick Envision car, priced at $32,140
2023 Buick Envision
new
White exterior
Automatic
All-wheel Drive
new 2024 GMC Sierra 2500 car, priced at $86,120
2024 GMC Sierra 2500
new
Red exterior
Automatic
Four-wheel Drive
new 2024 Buick Encore GX car, priced at $23,990
2024 Buick Encore GX
new
Blue exterior
CVT
Front-wheel Drive