James Tan
Maserati-Alfa Specialist jtan@criswellauto.com
Criswell Maserati - Alfa Romeo
19570 Amaranth Drive
Germantown, MD 20874
Maserati-Alfa Specialist (240) 252-5800 jtan@criswellauto.com James Tan came from Singapore in 1989 and has since made Maryland his home. He was a Sushi Chef before his interest in automobiles played a huge role in making automotive sales his career. Being fluent in English, Mandarin and a few other Chinese dialects has enabled James to better communicate with his clients and meet their needs. James' approach to his clients has always been with a strong work ethic, combined with sincerity and reliability. His choice of sports is swimming and badminton, while chocolate and a good movie always makes his day.
Read moreDealership Experience
7 yrs, 1 mo
Languages Spoken
English
Mandarin
99 Reviews
Write a Review99 Reviews of James Tan
March 11, 2024
I had the pleasure of working with James on the purchase of my Maserati Grecale. He made the process fun and easy. I would highly recommend him if you’re in the market for one of the best looking SUV’s on s of my Maserati Grecale. He made the process fun and easy. I would highly recommend him if you’re in the market for one of the best looking SUV’s on sale today. More
Other Employees Tagged: Krystie Zhang
December 18, 2023
5 star experience from beginning to end. James was responsive and professional making process of getting new car seamless. He showed me multiple options and was a pleasure to work with. Wi James was responsive and professional making process of getting new car seamless. He showed me multiple options and was a pleasure to work with. Will return and recommend More
Other Employees Tagged: Robert Buchanan, Krystie Zhang, Erick Giron
December 15, 2023
James worked patiently with me even though I accidentally didn't show up for a weekend appointment. When I did call to reschedule, he graciously accepted my apology and set a new appointment. After the tes didn't show up for a weekend appointment. When I did call to reschedule, he graciously accepted my apology and set a new appointment. After the test drive, he showed me other color options to ensure I had chosen the color I liked best, and described in general how the hybrid works. Later, he discussed the financing options and introduced me to Krystie for final processing. I have had to call James a few times after I took the car home. He has always been patient and offers to answer a question. As this is my first hybrid, I have many questions, which he has fielded kindly. He has been a wonderful representative of the Alfo Romeo product. More
Other Employees Tagged: Krystie Zhang
September 20, 2023
Personnel are amazing. The process was fast and provided guidance through the process. They should earn a 10 star review. They made everything possible. The process was fast and provided guidance through the process. They should earn a 10 star review. They made everything possible. More
Other Employees Tagged: Krystie Zhang
August 14, 2023
I recently had the pleasure of working with Krystie, James, and Robert at the dealership. Each of them were incredibly kind and cooperative, making the entire process smooth and hassle-free. Their excel James, and Robert at the dealership. Each of them were incredibly kind and cooperative, making the entire process smooth and hassle-free. Their excellent service truly stood out and made my experience at the dealership a memorable one. I would highly recommend this dealership to anyone in the market for a new vehicle. Thank you for your outstanding service! More
Other Employees Tagged: Robert Buchanan, Krystie Zhang
May 09, 2023
James' was knowledgeable and provided great customer service. Krystie was expectational - she made the finance process easy and quick. The entire experience was quick and stress free. service. Krystie was expectational - she made the finance process easy and quick. The entire experience was quick and stress free. More
Other Employees Tagged: Krystie Zhang
April 02, 2023
James was amazing to work with! He was helpful and knowledgeable about Maserati. He provided me with honest feedback and upon purchasing, he gave me a detailed overview of my new c He was helpful and knowledgeable about Maserati. He provided me with honest feedback and upon purchasing, he gave me a detailed overview of my new car. Awesome customer service!!! More
Other Employees Tagged: Krystie Zhang
February 28, 2023
I traveled from out of town twice to do business with Criswell Maserati due to the awesome customer service!! Criswell Maserati due to the awesome customer service!! More
Other Employees Tagged: Krystie Zhang
February 07, 2023
Wonderful experience overall-James was professional and very easy to work with. Extremely knowledgable. Buying a new car was so easy and smooth. very easy to work with. Extremely knowledgable. Buying a new car was so easy and smooth. More
Other Employees Tagged: Krystie Zhang