James Thomas
James Thomas at City Volkswagen of Highland

James Thomas | Page 4

Finance Manager

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

Contact Me
4.8
324 Reviews

I've been in the Auto Industry since 1998 and my passion is providing my clients with the Ultimate Automotive Buying and Ownership experience.

Dealership Experience

3 yrs, 6 mos

Industry Experience

28 yrs, 8 mos

4.8

324 Reviews

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324 Reviews of James Thomas

July 15, 2026

Dealership Rating
Employee Rating

The sales representatives were very helpful and professional. I would recommend a friend or two More

by mlowry64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers , Nick Ferguson

Jul 15, 2026

City Volkswagen of Highland responded

It’s fantastic to hear our sales representatives were both helpful and professional when you bought your used Volkswagen Tiguan. Thank you for recommending us to friends; we look forward to assisting them as well. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 14, 2026

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Was treated very well, happy with the overall process and the staff was amazing to work with! More

by juanczambrano08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

Jul 15, 2026

City Volkswagen of Highland responded

Thank you for sharing your experience. We’re delighted you felt well cared for and found our team so helpful throughout your purchase. Enjoy every drive in your new Volkswagen Taos, and we look forward to assisting you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 09, 2026

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Employee Rating

The James guy was very rude and made me uncomfortable. I never even met the other guy. More

by SARAH7246
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No

Other Employees Tagged: Joe LeDuc, Clemente Garibay

Jul 10, 2026

City Volkswagen of Highland responded

Sarah, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 07, 2026

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Great deal great value very polite. Fast and accurate service timely and attentive service outstanding More

by audi357
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Capparelli, Joe LeDuc , Brian West

Jul 07, 2026

City Volkswagen of Highland responded

It’s wonderful to hear that our team provided polite, fast, and precise service for your used Chevrolet Tahoe. We’re glad the deal and value exceeded your expectations. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 03, 2026

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Employee Rating

Everyone in the dealership was friendly and helpful. Would recommend to anyone looking for a VW More

by Strott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers , Chris Smith

Jul 03, 2026

City Volkswagen of Highland responded

It’s wonderful to know our team provided a friendly and helpful experience for you. We’re glad you’re enjoying your new Volkswagen Tiguan and appreciate your recommendation to other VW shoppers. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 30, 2026

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Employee Rating

Andy made what’s usually a stressful process feel effortless. He was patient, knowledgeable, and genuinely helpful from day one through my entire month-long decision process. No matter what question More

by kilarson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

Jun 30, 2026

City Volkswagen of Highland responded

We’re thrilled that Andy could make each step feel effortless and provide answers throughout your month-long decision process. Congratulations on your new Volkswagen Jetta GLI and thank you for recommending Andy to others. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 28, 2026

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Employee Rating

Friendly, easy communication with staff. Andy was pleasant to work with. Love the car. Will recommend to others. More

by rlidston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

Jun 28, 2026

City Volkswagen of Highland responded

Thank you for sharing your positive experience with Andy and our team. We’re thrilled to hear you love your new Volkswagen Jetta GLI. We appreciate your recommendation. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 27, 2026

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Great customer service, very well versed and detailed with their vehicles and services offered. It was a great pleasure working with all the staff @ City VW More

by Luis.m.salado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pena, Brian West

Jun 28, 2026

City Volkswagen of Highland responded

We’re delighted our team’s expertise and detailed explanations made your experience enjoyable. Thank you for recognizing our service knowledge and support. Enjoy your new Volkswagen and let us know if you’d like assistance in the future. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 27, 2026

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Clean, organized, professional, pleasant employees. Walking in first impression is clean and friendly. Vehicle’s are clean and parking lot is very organized. More

by jessicalepe27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pena, Brian West

Jun 28, 2026

City Volkswagen of Highland responded

It’s wonderful to hear our showroom made a positive impression and our team maintained a professional atmosphere. Thank you for highlighting our attention to cleanliness and organization in both the vehicles and parking area. We look forward to welcoming you back soon. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 25, 2026

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Employee Rating

Both Lemeshia Rogers & Brian, the Manager went above and beyond to accommodate us in our purchase. We are very happy about our experience More

by bni9901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers , Brian West

Jun 26, 2026

City Volkswagen of Highland responded

We’re delighted Lameshia and Brian went above and beyond to accommodate you in purchasing your new Volkswagen Tiguan. Enjoy every drive in your Tiguan. If you need anything, just let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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