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James Thomas
James Thomas at City Volkswagen of Highland

James Thomas | Page 4

Finance Manager

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

Contact Me
4.8
282 Reviews

I've been in the Auto Industry since 1998 and my passion is providing my clients with the Ultimate Automotive Buying and Ownership experience.

Dealership Experience

3 yrs, 1 mo

Industry Experience

28 yrs, 3 mos

4.8

282 Reviews

Write a Review

284 Reviews of James Thomas

March 27, 2026

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Employee Rating

Helped out every time above what is expected. Very kind and generous. Helped from second I walked in the door. More

by R_bernotus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers

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Mar 27, 2026

City Volkswagen of Highland responded

We’re delighted our team exceeded your expectations and provided prompt, attentive care for your Volkswagen Taos from the moment you arrived. It’s wonderful to hear you felt supported and valued throughout your visit. We look forward to assisting you again. Chris Capparelli Service Director ccapparelli@cityautogroup.com

March 27, 2026

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Employee Rating

Staff was nice, the facility is clean and comfortable and services offered were very reasonably priced. More

by JIMLITKE81
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ortiz

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Mar 27, 2026

City Volkswagen of Highland responded

It’s great to hear you enjoyed our friendly staff, clean facility, and affordable services. We’re pleased you felt comfortable during your visit. Enjoy driving your new Volkswagen Tiguan! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 20, 2026

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Employee Rating

Lameshia was great person to go to! Very professional, very nice and helpful. I truly appreciate her. Thanks again! More

by Ashleenicholson33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers, Chris Capparelli, Larnell Pillow

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Mar 20, 2026

City Volkswagen of Highland responded

Thank you for highlighting Lameshia’s professionalism and helpfulness during your used Volkswagen Tiguan purchase. We appreciate you choosing us and hope to assist you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 14, 2026

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Employee Rating

Andy did a great job. He was super friendly, helpful and attentive. Would definitely buy from him again. More

by nmankenb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

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Mar 14, 2026

City Volkswagen of Highland responded

Thank you for highlighting Andy’s helpful and attentive service. We’re delighted he made such a positive impression and look forward to assisting you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 10, 2026

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Employee Rating

City VW has sold our family three cars now. They are always kind and easy to work with. Wish more car dealers treated their customers with the same respect. More

by brian.smith3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston, Brian West

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Mar 10, 2026

City Volkswagen of Highland responded

Thank you for choosing us three times for your family’s Volkswagen purchases. It’s wonderful to know our team has made each visit respectful and straightforward. We appreciate your recommendation and look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 10, 2026

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Employee Rating

Thank you. Everything was fast and professional. I am very happy with my purchase. Thank you More

by Morganlindsey51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers, Daveed Allen , Brendan Cowhey

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Mar 10, 2026

City Volkswagen of Highland responded

Hello, thanks for letting us help with your used Volkswagen Taos purchase so quickly and professionally. We appreciate your trust in our team. Enjoy your new Taos and safe travels. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 28, 2026

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Employee Rating

Very nice people and easy to work with. Made us feel very welcomed and not rushed. More

by nkrajisnik2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers

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Feb 28, 2026

City Volkswagen of Highland responded

It’s wonderful to hear our team made you feel welcome and never hurried. Thank you for sharing how effortless the process was. Enjoy your new Volkswagen. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 27, 2026

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Employee Rating

Friendly negotiation. Quick results and met our goals. Car was spotless and Rolando did a fantastic job. More

by KBAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian West, Rolando Pena

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Feb 28, 2026

City Volkswagen of Highland responded

Thank you for sharing your experience with us. We’re glad our team delivered a smooth negotiation that met your goals and got you into your new Volkswagen swiftly. Rolando will be thrilled that his attention to detail helped ensure your car was spotless. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 25, 2026

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Employee Rating

Fantastic experience until we got to financing. I get they’re salesmen too but I’m not a fan of the old school pushy bullying tactics. More

by AJ2026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers

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Feb 27, 2026

City Volkswagen of Highland responded

AJ, we are so glad that we had the opportunity to work with you, and we are thrilled that you found your sales experience with us to be a positive one. We, however, would like to discuss the rest of your experience, so please don't hesitate to reach out if you would like to discuss your visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 24, 2026

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Employee Rating

Excellent customer service, salesperson made sure to answer all our questions. Gave us plenty of information about the vehicle. The deal we got, we thought was very good and couldn't be happier with the More

by dvmgs.art
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

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Feb 24, 2026

City Volkswagen of Highland responded

Thank you for sharing your positive experience! We’re pleased our sales team answered all your questions and provided detailed information. Enjoy driving your Volkswagen and congratulations on your new vehicle. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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