31 Reviews
Write a Review31 Reviews of James Thompson
October 31, 2025
Excellent customer service and very friendly staff. Everyone was ready, willing and able to listen to the issues and resolve them. Highly recommend Hollywood Jeep. Everyone was ready, willing and able to listen to the issues and resolve them. Highly recommend Hollywood Jeep. More
Other Employees Tagged: Allison Gilliland, Chris Prestia, Gracie Casanova, Caylie Salazar, Halli Lanclos, Gonzalo Trujillo, John Kelly, Ryan Atkins
October 16, 2025
Neyma did a great, professional job explaining things to me and my vehicle was timely finished. Very helpful. JT in parts was very helpful also. me and my vehicle was timely finished. Very helpful. JT in parts was very helpful also. More
Other Employees Tagged: Neyma Cuello
August 11, 2025
Very unprofessional and the department as a whole lacks the value of customer service! I would not recommend this service department to anyone. the value of customer service! I would not recommend this service department to anyone. More
Other Employees Tagged: Allison Gilliland, CJ Fernandez, Stacy-Ann Bonner, Gracie Casanova, Nick Burba, Carlos Caballero , Miguel Pichardo
April 18, 2025
Everyone is always friendly and welcoming, from the parts dept, to the service advisors to the cashiers. dept, to the service advisors to the cashiers. More
Other Employees Tagged: Chris Prestia, Raheem Kamrudeen, Neyma Cuello, Bernalson Douze
March 11, 2025
Every thing went very good with the oil change. Ben was very helpful and informative, the technician was very efficient and helped me install new wiper blades when they came in a couple of days lat Ben was very helpful and informative, the technician was very efficient and helped me install new wiper blades when they came in a couple of days later. Ben went above and beyond his job to be helpful. Thanks More
Other Employees Tagged: Bernalson Douze , I don't remember his name but was very helpful.
February 22, 2025
I've had two purchase experiences and about 10/12 maintenance experiences with dealership since my first vehicle purchased in 2004(SUV) then again in 2007(New Style)Sedan) and recently had a maintena maintenance experiences with dealership since my first vehicle purchased in 2004(SUV) then again in 2007(New Style)Sedan) and recently had a maintenance first time visit with my lastest 2016(Sport Vehicle) for a basis yearly pre-maintenance Express Service there for the first time there since 2007&2004. #Hooray for the Chrysler Division Variety of Cars/Vehicles More
Other Employees Tagged: Bernalson Douze
January 26, 2025
The service department has been good to me for 15 years! ! Thank you Brandon for always going out of your way to help me with my Jeep. ! Thank you Brandon for always going out of your way to help me with my Jeep. More
Other Employees Tagged: Chris Prestia, Raheem Kamrudeen, Neyma Cuello , Tawfiq Bataineh, Brandon Ortega, Christian Perez, Michael Robinson, George - mechanic
December 18, 2024
The work was performed quick, and professionally, Bernalson was very friendly and his service was excellent. Very nice staff and would def recommend and come again! Bernalson was very friendly and his service was excellent. Very nice staff and would def recommend and come again! More
Other Employees Tagged: Bernalson Douze , Melissa Morla

