James Wright
James Wright at Nissan of St. Augustine
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James Wright

Sales Consultant

Nissan of St. Augustine

2755 US-1 South
St. Augustine, FL 32086

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15 Reviews
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15 Reviews

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15 Reviews of James Wright

November 09, 2023

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Employee Rating

Impeccable customer service. Bill, Layne and James were so patient and helpful. They did not pressure me or try to sell me something that I could not afford. I went in with More

by bcnanny65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Barnes, Clayton Fields, Cynthia Benefield , Layne Parks

Nov 15, 2023

Nissan of St. Augustine responded

Bcnanny65, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of St. Augustine! Thank you so much again for your feedback! We hope you have a great day!

February 10, 2021

Dealership Rating
Employee Rating

Avoid this dealer. I had too many problems to list here. The first was the salesman said he would negotiate, but the sales manager walked over and said he would not. This happened twice on two cars. The More

by neveragain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 11, 2021

Nissan of St. Augustine responded

Niel, While we appreciate your feedback, we are very sorry to hear you feel this way about your time at Nissan of St. Augustine. Our staff strives to make all of our customers feel like a valued member at our dealership and we apologize if we did not achieve that for you. I want to personally apologize for any miscommunication regarding your license plate. If you have the time, please contact me directly to discuss this issue. Respectfully, Will Barnes General Manager (888) 653-4170 WBarnes@NissanStAug.com

Feb 11, 2021

neveragain responded

Mr. Barnes: Why should I try to contact you directly? The number you gave isn’t your direct one. Your direct number is listed on your web site. I’ve called you four times over the past two months at the number you give and you haven’t answered. Turning this around, my experience shows you yourself don’t contact customers directly. On the day after my purchase from you, I received an e-mail from your business manager, but signed by you. I e-mailed you three times. Only once did you reply. And that was to direct others. I Cc’d you in an e-mail letting you know all issues were resolved. I didn’t hear from you or anyone else at your dealership saying something like “We are glad you, our customer, has gotten everything needed.” From my experience with Nissan of St. Augustine, I expect any contact to be useless to me. Therefore, I won’t waste my time by contacting you. Maybe you should look at the pattern of bad reviews across the internet to see that your responses don’t seem to help dissatisfied customers. Those reviews show me you and your employees repeat the tactics that garner bad remarks year after year.

Feb 24, 2021

Nissan of St. Augustine responded

Hi Neveragain, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (904) 794-9990.

Feb 25, 2021

neveragain responded

It’s difficult to believe you do not find this type of behavior acceptable. Reviews indicate you and your employees repeat practices that garner bad remarks year after year. You say you would like to get more details about this. You already have all the details. They are contained in the e-mails I have sent you, many of which you didn’t answer. I have previously reached out to you by phone. Only once in the past seven months did anyone, from the salesman to the general manager pick up. I see no reason to call you.

July 15, 2020

Dealership Rating
Employee Rating

James and Tim are excellent and helped me purchase my new 2020 Nissan Murano. Everyone we met and interacted with was helpful and we highly recommend this dealership! More

by DLEMMON09
Recommend Dealer
Yes

July 02, 2020

Dealership Rating
Employee Rating

Great Dealer Experience Surprisingly pleasant, professional and personable buying experience. From the sales person/Product specialist, James (like we weren't sure what his j More

by BOBAR1200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 04, 2020

Nissan of St. Augustine responded

Hi Bobar1200, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 25, 2020

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Employee Rating

Everyone at Nissan was friendly and professional! I was given options and was steered in the right direction without being pushy. I love my new car! More

by QUINN3THOMPSON
Recommend Dealer
Yes

Other Employees Tagged: Eric Cortez, Clayton Fields

Jun 27, 2020

Nissan of St. Augustine responded

Quinn3thompson, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 25, 2020

Dealership Rating
Employee Rating

Been coming here for 9 years, everyone is like family to me. Outstanding service! I would highly recommend this place for purchasing a new or used vehicle and servicing your vehicle as well. Hands down t More

by KRAZYHOTELWORKER
Recommend Dealer
Yes
Jun 27, 2020

Nissan of St. Augustine responded

Krazyhotelworker, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

June 11, 2020

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Employee Rating

James was very good. Over all the entire team was awesome. They resolved the issue at hand and rectify another problem.Will continue to visit .🙏 James the mechanic. More

by REALGIRLANDREA50
Recommend Dealer
Yes
Jun 13, 2020

Nissan of St. Augustine responded

Hi Realgirlandrea50, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 09, 2020

Dealership Rating
Employee Rating

Professional, courteous and efficient James, the product specialist aka salesman was terrific and Justin and Eric, sales managers or some other more politically correct titles, lol, got th More

by BOBAR1200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2020

Nissan of St. Augustine responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 04, 2020

Dealership Rating
Employee Rating

Took my pathfinder to be serviced and purchased a used vehicle! The sales team was very friendly, professional, knowledgeable and helpful. Will recommend to friends and family! Great team effort. More

by LARAUSINA
Recommend Dealer
Yes
Jun 05, 2020

Nissan of St. Augustine responded

Larausina, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Nissan Of St. Augustine

June 04, 2020

Dealership Rating

Service with a smile I always bring my car to Nissan for all my service needs. Fast, efficient and courteous. I have also bought 2 cars from this center and feel that Ni More

by EMYERS25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 05, 2020

Nissan of St. Augustine responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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