Jami Meredith | Page 20

Always a good experience I had taken my RDX in to diagnose a rattle that I was hearing. While in for that service, I had some other needed work done on the car. When the servi I had taken my RDX in to diagnose a rattle that I was hearing. While in for that service, I had some other needed work done on the car. When the service advisor (Jami) was told that parts would be needed (but they were on backorder), she called right away to explain the situation. She was very apologetic for there being a delay in getting the car totally repaired, but the drivability of the car isn't affected and once the parts come in, they will call to reschedule. I'm fine with all this because communication was quick and I know the service advisor did all she could. Even though the car needs to go back when the parts are available, it was still a good experience. More

by Mark E Verified Customer Verified Customer

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Thorough and transparent I was amazed at how well they keep you updated as you are waiting. Not only is the waiting area very comfortable, and well stocked, but they also have I was amazed at how well they keep you updated as you are waiting. Not only is the waiting area very comfortable, and well stocked, but they also have television screens that you can watch the garage and carwash. Everything is made to make you comfortable and to be transparent about what's going on. Jami was wonderful and kept me updated at each stage. She was very transparent about everything that was going on. They also did a great job of giving me a plan to follow going forward. More

by JOE@OBJO.COM Verified Customer Verified Customer

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Customer service Jami in Acura service is awesome ! She is exactly the type of customer service representative that makes Acura stand out as a leader. She is kno Jami in Acura service is awesome ! She is exactly the type of customer service representative that makes Acura stand out as a leader. She is knowledgeable, patient and has great follow through! I will be back… I will only work with Jami😊. More

by lbracale Verified Customer Verified Customer

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Good service The service was very good, friendly, and prompt. Jamie and Yin went to the greatest extent to make sure the problems were resolved in budget. The service was very good, friendly, and prompt. Jamie and Yin went to the greatest extent to make sure the problems were resolved in budget. More

by FWILLISJOHNSON Verified Customer Verified Customer

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Great experience - these guys are good! Jami was terrific. Very attentive and friendly. Great communication. Highly recommended! She made sure that everything was taken care of to my sat Jami was terrific. Very attentive and friendly. Great communication. Highly recommended! She made sure that everything was taken care of to my satisfaction. And the car looked great when I got it back! More

by ynotdlax9 Verified Customer Verified Customer

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Consistent quality I’m impressed with the consistency of quality service at Acura Columbus. I’ve been coming here for 3 years. I drive a ton of miles and I’m here ofte I’m impressed with the consistency of quality service at Acura Columbus. I’ve been coming here for 3 years. I drive a ton of miles and I’m here often. If the over-the-top performance on my first service visit was simply a one-time attempt at a good first impression, I’d have understood. But I’ve learn this is just how they do it every day. They’ve got a uniquely engaged and pleasant team — Jami, Joyce, Zach & Todd are excellent. More

by Doug Brown Verified Customer Verified Customer

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Acura purchase My wife, Diane just purchased a certified 2016 Acura ILX. Dwayne Turner (sales) and Adam Hannah (Finance), my previous Sales Associate, made the purc My wife, Diane just purchased a certified 2016 Acura ILX. Dwayne Turner (sales) and Adam Hannah (Finance), my previous Sales Associate, made the purchase pleasant. They are both very professional and friendly. Jamie Meredith, one of the Service Advisors came through the showroom and addressed me by name and spoke to my wife & I for a few minutes. It just feels like family at this dealership. This is the third Acura that we have purchased from Acura Columbus due to three factors, other than we like the looks & quality of Acuras: 1. Great professional treatment and comfortable environment while purchasing a car; 2, Great treatment from the Check in Attendants & the Service Advisors and Larry Jones the Service Advisor Manager. Then having quality work done by the Service Techs & dealing with Joyce Garrett at the check out counter is very pleasant.; 3. The overall feeling of friendliness any time you come into the dealership, whether for a car wash, service or car purchase. Our compliments to John Connelly for choosing the best and friendliest people and for operating his business in the manner that he does. Thank you, Brian Turner More

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Timely help at a very important time! Based on my situation, the agent gave me service appointment immediately. Jamie was one of the best service agents here. She understood my situation a Based on my situation, the agent gave me service appointment immediately. Jamie was one of the best service agents here. She understood my situation and got it fixed in no time. Thanks a lot team! More

by RK Verified Customer Verified Customer

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Professional, prompt, thorough. Todd, Jamie and crew are the best in the business. I always know what I need will be done and done correctly while not trying to push I needed servic Todd, Jamie and crew are the best in the business. I always know what I need will be done and done correctly while not trying to push I needed services on me. Greg Peterson More

by gpeterson1 Verified Customer Verified Customer

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Alignment Stoped in for alignment. The staff was very professional and pleasant to work with. I enjoyed the notification of discovered issues from the multipoin Stoped in for alignment. The staff was very professional and pleasant to work with. I enjoyed the notification of discovered issues from the multipoint inspection and being able to agree or decline them as needed from the convince of my mobile phone was a time saver. More

by MIKE_BARKER Verified Customer Verified Customer

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