Jami Meredith | Page 22

My car broke down and had to be towed to dealership My car was repaired in 48 hours and it only took that long because a part had to be ordered. There was a little issue when I picked it up and I took My car was repaired in 48 hours and it only took that long because a part had to be ordered. There was a little issue when I picked it up and I took it back early Monday and it was resolved in 90 minutes. I was treated with respect and felt like an important customer. More

by KATHY.JOHNSON3 Verified Customer Verified Customer

Report | Print

Always willing to go the extra mile We have had our MDX into this dealership a few times now and they are always willing to help and really dig into the problem, even if they don’t find We have had our MDX into this dealership a few times now and they are always willing to help and really dig into the problem, even if they don’t find it the first time they always call and ask for more details and then go back and look for the problem some more. We did not buy our MDX from this dealership but will never buy another Acura from any other location. Great service staff and really make for a great experience. More

by Cornhole1! Verified Customer Verified Customer

Report | Print

Excellent Service Quick and communicative - they turned my car back around to me in 3 hours. Thanks again for being a trusted team of professionals that we can rely on Quick and communicative - they turned my car back around to me in 3 hours. Thanks again for being a trusted team of professionals that we can rely on! More

by coleman.manda Verified Customer Verified Customer

Report | Print

Takes Care of the Customer Acura Columbus took care of our vehicle and had the best interests in mind for us/their customer when a significant repair came up. Instead of letting Acura Columbus took care of our vehicle and had the best interests in mind for us/their customer when a significant repair came up. Instead of letting the warranty company choose a direction which may not have been the best route for us or the car, Acura stepped in and made sure right thing was done. The Service department (Jami M) was knowledgeable and fought for us. More

by Columbus Driver Verified Customer Verified Customer

Report | Print

Routine Maintenance Easy to schedule. Friendly staff. Fast efficient service. My car has always been serviced at Acura Columbus and with excellent efficiency and reason Easy to schedule. Friendly staff. Fast efficient service. My car has always been serviced at Acura Columbus and with excellent efficiency and reasonableness, Yes. Yes More

by Robbryan Verified Customer Verified Customer

Report | Print

Bad Alternator resulted in Good Repair Experience A bad alternator on my 8YO TSX left me stranded but after towing to Acura Columbus it was diagnosed quickly and repaired that day. I appreciated the s A bad alternator on my 8YO TSX left me stranded but after towing to Acura Columbus it was diagnosed quickly and repaired that day. I appreciated the service department completing the work that day without an appointment. While a loaner vehicle was not available, they provided me with a shuttle ride and the driver (Ed) noticed that where the towing company left my car, one wheel up was up on a curb. He immediately stopped and called for help to have it properly parked with all 4 wheels on the ground so the suspension would not be overstressed. Just another example of the detail to service provided by Acura Columbus. More

by 2010TSX Verified Customer Verified Customer

Report | Print

Best service, sales, & parts department of ANY dealership Purchased many new/used cars in my lifetime all from brand name dealerships, and this is hands down the best dealership I’ve dealt with in SERVICE, SA Purchased many new/used cars in my lifetime all from brand name dealerships, and this is hands down the best dealership I’ve dealt with in SERVICE, SALES, & PARTS over 30+ years. Don’t look elsewhere in the city. Zero pressure with sales, and the service department personnel treats you very professional and listens to any/all concerns you may have. This dealership makes you feel welcome and like family! Steve Ault, Brian Milliser, Dwayne Turner, Zach Zeune, Jim Cruikshank, Jami Meredeth, Eric Loring, Shannon Barner, Greg Hutto, Seth Holmes, & Clayton Prescott, I have dealt with all face to face on multiple occasions and would like to thank them! More

Report | Print

Only to preserve your trade-in value By having the dealer do all of your service, you have better options when buying your next vehicle from said dealer. Otherwise, there's nothing specia By having the dealer do all of your service, you have better options when buying your next vehicle from said dealer. Otherwise, there's nothing special here that you can't find at another dealer or a quality auto repair shop. Lots of self promotion here but broken promises. More

by JTMartin61 Verified Customer Verified Customer

Report | Print

Prompt, informative, timely and professional. Acura Columbus has serviced my vehicles for 14 years. My service appointment was efficient and I was updated on the progress throughout. Waiting roo Acura Columbus has serviced my vehicles for 14 years. My service appointment was efficient and I was updated on the progress throughout. Waiting room is comfortable and accommodating. More

by ADAIRPAT Verified Customer Verified Customer

Report | Print

Outstanding customer service A great product matched with outstanding customer service cannot be beat. I’m going to be taking a car trip and although nothing was due or no mainte A great product matched with outstanding customer service cannot be beat. I’m going to be taking a car trip and although nothing was due or no maintenance issues I took my 8 year old ACURA for checkover. To my pleasant surprise there was no charge and this dealer even washed and vacuumed.. now how do you beat that. More

by KPJ94A Verified Customer Verified Customer

Report | Print