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Jami Meredith
Jami Meredith | Page 27
Service Consultant
Acura Columbus
4340 West Dublin Granville Road
Dublin, OH 43017
308 Reviews
308 Reviews
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308 Reviews of Jami Meredith
March 29, 2017
friendly, understanding people Overall, the people were very understanding on finding the root problem to my car troubles. They had the best interests for the car and my needs/safet Overall, the people were very understanding on finding the root problem to my car troubles. They had the best interests for the car and my needs/safety and gave me the best options to take care of the car right away with reasonable pricing and timing. Thank you! More
by KTGONZALEZ23
Verified Customer
March 24, 2017
Easy in, easy out Great group of people to work with! Always attentive and friendly, and somehow know me by name every time i walk in the door. I've been using them for Great group of people to work with! Always attentive and friendly, and somehow know me by name every time i walk in the door. I've been using them for the last three years and have never had a bad experience. Bonus... Pint Room is across the street. ;-) More
by JOSHUA_SWEARINGEN
Other Employees Tagged: Todd Skidmore, Zach Zeune , Joyce Garrett
March 22, 2017
Nothing routine about their customer service I'm always very pleased by the customer service staff at Acura Columbus. They are friendly, attentive, and genuinely care about creating a positive e I'm always very pleased by the customer service staff at Acura Columbus. They are friendly, attentive, and genuinely care about creating a positive experience for me. My loaner car was ready and waiting. It was exactly what I wanted from a transaction for scheduled maintenance for my RDX: quick and efficient. More
by davefrompowell
Other Employees Tagged: Zach Zeune
March 21, 2017
Safety recall on passenger seat airbag. The staff were extremely courteous, helpful and efficient. They had all my paperwork ready and I was able to leave immediately for work with a loaner The staff were extremely courteous, helpful and efficient. They had all my paperwork ready and I was able to leave immediately for work with a loaner car.You have a well run organization! More
by mjfrankmj
Other Employees Tagged: E. Todd
March 17, 2017
Above and Beyond My Acura TSX rarely has any problems (109,000 miles), so I tend to go to my dealer for maintenance. This time I had to have the brakes replaced, and t My Acura TSX rarely has any problems (109,000 miles), so I tend to go to my dealer for maintenance. This time I had to have the brakes replaced, and the clutch checked. Jamie was my service agent, and she went above and beyond what I have experienced at past dealers. She kept me constantly informed (but not intrusively so) with a phone app, and had two other service people drive the car to check out a particularly puzzling problem. They agreed the clutch was acting hinky (my word) and finally resolved it as not being a problem. They did not even charge me for the extensive, time-intensive diagnostic work. I felt as if Jamie were treating my car as it was her own problem, and that is a rare relationship to have with a service agent who must process dozens of cars a week. I don't feel that Jamie is an exception for Acura Columbus. All the agents and people who work there seem to enjoy their time their, at least that is how it seems to me, seeing from the outside. John, the manager, has put together a great team of people who are skilled at their job and still considers the customer relationship as important. More
by Falsoon
March 09, 2017
Excellent service and excellent repair. Also, I was given a loaner for a few days and was able to get to all my appointments and not disrupt my work schedule. service and excellent repair. Also, I was given a loaner for a few days and was able to get to all my appointments and not disrupt my work schedule. More
by JSK3113
Other Employees Tagged: Shannon Barner
March 01, 2017
Good Customer Service Upon arrival Zach was great to work with. Jami was very accommodating and did a nice job of keeping me up to date during the service. Upon arrival Zach was great to work with. Jami was very accommodating and did a nice job of keeping me up to date during the service. More
by GPP
Other Employees Tagged: Zach Zeune
February 26, 2017
Better than expected The multi-point inspection was not accurate, they missed radiator leak,and very low on acid. I told service person that I had to replace alt. Because The multi-point inspection was not accurate, they missed radiator leak,and very low on acid. I told service person that I had to replace alt. Because of overcharging , they should have checked alt. More
by WALMSCI
February 17, 2017
Multiple Tire Issues I had my car towed to the dealership with one flat tire and a nail in the other one. Zach was extremely patient, friendly and informative. He kept me I had my car towed to the dealership with one flat tire and a nail in the other one. Zach was extremely patient, friendly and informative. He kept me up to date with exactly what was happening with my tires and was able to repair them both without needing to replace either of them. Jami was also great! I feel comfortable leaving my car in the hands of Acura Columbus! More
by JILLIAN.Y.BOWERS
Other Employees Tagged: Zach Zeune
February 13, 2017
Good Communication I worked with Jami Meredith - there were some unexpected services that my car needed that significantly increased my bill. Jami kept an open line of I worked with Jami Meredith - there were some unexpected services that my car needed that significantly increased my bill. Jami kept an open line of communication with me as I processed this information and happily discussed the situation with me multiple times. I greatly appreciated this openness and patience. More
by JDALY98531
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