Jami Meredith | Page 27

Good Communication I worked with Jami Meredith - there were some unexpected services that my car needed that significantly increased my bill. Jami kept an open line of I worked with Jami Meredith - there were some unexpected services that my car needed that significantly increased my bill. Jami kept an open line of communication with me as I processed this information and happily discussed the situation with me multiple times. I greatly appreciated this openness and patience. More

by JDALY98531 Verified Customer Verified Customer

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Excellent Service Experience I had a great experience when I brought my car in for service. jami always takes care of me when I come in. She goes the extra mile to be sure all of I had a great experience when I brought my car in for service. jami always takes care of me when I come in. She goes the extra mile to be sure all of my concerns are addressed and resolved. Larry and another man in service listened to my "car noises" and didn't treat me like I was crazy or hearing things. Acura Columbus is the only dealer I've ever taken my car to and I wouldn't consider going anywhere else due to the service I get. Eddie always has a smile and a friendly hello and he remembers me which I think is incredible given all of the people he interacts with every day. More

by KWELCH1017 Verified Customer Verified Customer

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Exceptionally friendly and helpful I always have a great experience at this dealer. I have had several issues the last couple of years with my car and Jim went out of his way to make su I always have a great experience at this dealer. I have had several issues the last couple of years with my car and Jim went out of his way to make sure I didn't get unnecessary service done during my most recent service visit. Everyone here is great at answering my questions and are always extremely personable and helpful. More

by cbacura Verified Customer Verified Customer

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Friendly, efficient and cost effective Service is on time for your scheduled appointment, very informative of the work that needs to be done, cost effective, comfortable waiting area with s Service is on time for your scheduled appointment, very informative of the work that needs to be done, cost effective, comfortable waiting area with snacks and WIFI, and efficient. More

by JFERGUSON2 Verified Customer Verified Customer

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Professional and courteous I have been a customer for a little over a year and continue to be very please with the professional and courteous attention I receive every visit. I have been a customer for a little over a year and continue to be very please with the professional and courteous attention I receive every visit. Every employee I encounter seems to truly enjoy their work -- so rare and so refreshing. More

by Doug Brown Verified Customer Verified Customer

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Quick and courteous. This was my first service visit and the staff was very courteous and helpful. My interactions went very quickly and everything was completed on time. This was my first service visit and the staff was very courteous and helpful. My interactions went very quickly and everything was completed on time. Thank you. More

by WMGIBSON1 Verified Customer Verified Customer

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Good service! Thank you Acura Columbus for taking care of my car service! Appointment scheduling and service was very quick this time! Wish someone could have spent Thank you Acura Columbus for taking care of my car service! Appointment scheduling and service was very quick this time! Wish someone could have spent more time detailing the multi-point inspection report. More

by RK Verified Customer Verified Customer

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Great Service! Dear Acura Columbus- I would like to thank Jami Meredith, the service person who helped me for the outstanding service on my recent oil change at Dear Acura Columbus- I would like to thank Jami Meredith, the service person who helped me for the outstanding service on my recent oil change at Acura Columbus. She was professional, personable, and explained everything about my car before, during and after service. I have been very pleased with the service I get from Acura Columbus. This is my first Acura and I am thinking it won't be my last. Appreciate the coffee too. - Marc M. Ramsey More

by MMRAMZ Verified Customer Verified Customer

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Excellent service Your service staff was very professional and went out of there way to ensure that I was well taking care of. Thanks for all your gratitude! Your service staff was very professional and went out of there way to ensure that I was well taking care of. Thanks for all your gratitude! More

by proberts31 Verified Customer Verified Customer

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Above average service. Brought my 2012 TL in for airbag recall service in Nov for a notice that I received in March. Apparently it took Acura 8 months to procure the parts Brought my 2012 TL in for airbag recall service in Nov for a notice that I received in March. Apparently it took Acura 8 months to procure the parts needed for the recall that explicitly states "could cause death" if not addressed. This is not and Acura Columbus problem, this is an Acura Corporate problem. After I was promptly & professionally greeted outside I was walked into the Service Dept where I was helped by Jami. She was very professional & pleasant to deal with. The only hiccup at drop-off was that she said that my car also had a software update recall that needed to be completed to correct transmission shutter. This had already been done in Sept so I guess my records had not been updated. Upon pickup I noticed that the tech report recommended transmission fluid flush service. I reminded Jami that this was already completed in Sept as part of the already mentioned transmission shutter recall. Again, my vehicle records must not have been updated or the tech making the recommendation could not see my vehicles history. All in all pretty good service but a little more could be done with record-keeping in order to uphold their service credibility. More

by BB's 2012 TL Verified Customer Verified Customer

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