Jami Meredith | Page 29
Service Consultant
Acura Columbus
4340 West Dublin Granville Road
Dublin, OH 43017
299 Reviews
Write a Review299 Reviews of Jami Meredith
August 30, 2016
Busy day at Acura Things were backed up when I arrived for my 8:30 appointment. Eddie rode in my vehicle with me and was great. He quickly identified the noise. I was Things were backed up when I arrived for my 8:30 appointment. Eddie rode in my vehicle with me and was great. He quickly identified the noise. I was told my car would be ready by no later than 3:00. It wasn't. I stopped by at 3:20 and it was being washed. More
Other Employees Tagged: Eddie Chandler , Chris Diglia, Julie Holmes
August 25, 2016
Transmission Review The folks at Acura Columbus was all very attentive, nice and proactive. The overall customer experience here has been top notch since my July purchas The folks at Acura Columbus was all very attentive, nice and proactive. The overall customer experience here has been top notch since my July purchase. More
Other Employees Tagged: Eddie Chandler
August 24, 2016
Got 'er done My wheel cracked, and I was desparate to get it fixed. Not only did this dealer get the wheel fixed correctly, they also performed the standard multi- My wheel cracked, and I was desparate to get it fixed. Not only did this dealer get the wheel fixed correctly, they also performed the standard multi-point inspection to make sure the rest of my car was working as well. I just wish they were open on Sundays. More
August 19, 2016
They made it right Had a bit of an issue getting the diagnostic right as can sometimes be the case but the team turned every stone and got it right in the end. Jami and Had a bit of an issue getting the diagnostic right as can sometimes be the case but the team turned every stone and got it right in the end. Jami and Eddie handled it with the highest level of professionalism. This is more than appreciated. Thanks, guys! More
Other Employees Tagged: Eddie Chandler
August 04, 2016
Overall pretty good Could have communicated status a bit more. Also overall check included ac check but it's not functioning properly. Set up follow up service for ac. A Could have communicated status a bit more. Also overall check included ac check but it's not functioning properly. Set up follow up service for ac. Also car wash was hurried and just a fair job More
August 03, 2016
Brake repair Jami was friendly and courteous throughout. Accomodated my request to fit me in, same day, even though I did not have an appointment. Yet, I do wo Jami was friendly and courteous throughout. Accomodated my request to fit me in, same day, even though I did not have an appointment. Yet, I do wonder why an oil change was recommended, considering i had oil changed 2k miles ago. Part and service pricing is ridiculously high. More
July 20, 2016
extremely poor customer communication Never received call when part arrived. Appointment made not appropriate amount of time for service required. Parts and service rep did not communica Never received call when part arrived. Appointment made not appropriate amount of time for service required. Parts and service rep did not communicate accurate info. And I did not even receive the correct part. More
July 13, 2016
followed up on details Great experience, Mike S was outstanding everybody is verry kind and professional . Mike gave use a nice introduction to help with all the new technol Great experience, Mike S was outstanding everybody is verry kind and professional . Mike gave use a nice introduction to help with all the new technology on our RDX. More
Other Employees Tagged: Mike Shay , Laural Heinze, Julie Holmes, Derek Watts
July 12, 2016
Customer service beyond expectations I went there to get my recall item fixed and got more than I expected--they gave me multi-points inspection report I had wanted to ask about. The serv I went there to get my recall item fixed and got more than I expected--they gave me multi-points inspection report I had wanted to ask about. The service person was very kind and the waiting rooms are very nice and considerate with free drinks. More
June 28, 2016
Excellant customer Service and a ver knowledgeable staff. Work done: Machined rotors on front brakes. rotated and balanced 4 wheels. Washed vehicle. Provided a loaner vehicle at no charge. Did not charge Work done: Machined rotors on front brakes. rotated and balanced 4 wheels. Washed vehicle. Provided a loaner vehicle at no charge. Did not charge for tire rotation because the other work done which necessitated removing all four wheels. Service adviser, Jami Meredith explained that charging for rotation would have been "double dipping" since the wheels had to be removed anyway. More
Other Employees Tagged: Todd Skidmore, Eddie Chandler

