Jamie Herbranson
Jamie Herbranson at Certified Benz & Beemer

Jamie Herbranson | Page 53

Product Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

Contact Me
5.0
562 Reviews

Hello, I have been in customer service since I was a paperboy in Colorado as a kid. With 22 years in the restaurant business prior to my life in the automotive industry. I strive to provide VIP service to each and every client I get the pleasure to assist. I am a car aficionado here to help you find the car of your dreams.

Dealership Experience

11 yrs, 11 mos

Industry Experience

11 yrs, 11 mos

Specialties & Trainings

Customer Service Specialist

5.0

562 Reviews

Write a Review

562 Reviews of Jamie Herbranson

February 01, 2016

Dealership Rating
Employee Rating

Excellent Customer Service & Best Price I've been in the market for a new Acura RL to replace my 2002 RL. When I saw a 2016 on their website and did comparison shopping and inventory, Certi More

by Ahmed C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 30, 2016

Dealership Rating
Employee Rating

Worst car buying experience ever! I am very disappointed in how we were treated today at this dealership. We came in and planned to trade in two vehicles and buy two vehicles. They low More

by micka008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 22, 2016

Certified Benz & Beemer responded

Certified Benz & Beemer (CBB) is very disappointed to receive a review of this nature, especially since CBB's policy is to be as fully transparent as possible with each of its customers. This full transparency extends to the value of any trade-in vehicle. CBB uses Kelly Blue Book (KBB), a nationally recognized third-party source for valuing used vehicles. KBB utilizes its Trade-In Valuation Tool which considers all factors of a vehicle in reaching its valuation. Apparently, in this case, the customer did not agree with the valuation provided by KBB on the two trade-in vehicles and thought the valuations were too low. As for the comments of the sales representative, CBB has attempted to use this example as a learning tool for all of its sales representatives to make sure that all of CBB's customers do not feel discounted. As a final note, the owner of CBB did reach out to this customer to inquire if there was anything that CBB could do to make the customer happy. The customer respectfully declined CBB's offer.

January 27, 2016

Dealership Rating

nice experience It was the most expedited and pleasant service I've ever received in buying a car. High efficiency, good service attitude. and Jamie so friendly, and More

by tao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 24, 2016

Dealership Rating
Employee Rating

Great Experience We had a great experience at Certified Benz and Beemer. Everyone was great to work with. I would recommend the dealership to anyone. I appreciate n More

by Bigsky
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohamed abdouni, Rich Kirch

January 19, 2016

Dealership Rating

Satisfied, excited- my car dreams came true! I had my previous car for over 10 years, first buying it when I was 16-17 years old. This is practically my first experience with a dealer, but I can More

by haloalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lee Grubbs , Steve DeMarco, Trevor Gaiser, Bryan Sullivan, Tracey Weaver

January 19, 2016

Dealership Rating

Wonderful dealership and GREAT CARS! I have purchased many vehicles in the past, I must say this was the best experience I have ever had! Great employees. Thank you to Jamie (my Salesma More

by MikesJag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve DeMarco, Tracey Weaver, Peter Williams

January 11, 2016

Dealership Rating
Employee Rating

Great Service, Great People! Easy. Very professional. Extremely helpful and friendly. Great service. Nico is incredible. I have never had such a positive experience at a dealershi More

by Krisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohamed abdouni

January 08, 2016

Dealership Rating
Employee Rating

Excellent Service and Extremely Helpful I purchased a slightly used Audi S5 from CBB in mid-December, and was helped by several of their employees with this, primarily Jamie. Several weeks a More

by Trevor H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Val Atwood, Jeff Hallenbeck, Tony Lombardo, Bryan Sullivan, Peter Williams

December 31, 2015

Dealership Rating

Purchasing my new /used (2014) Mercedes coupe Everyone was friendly and our sales person, Jamie Herbranson, did everything he could to find me cars that met my specific requirements. He made cert More

by bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Williams, Rocio Woodyard

December 30, 2015

Dealership Rating

Awesome! This is the second Mercedes Benz that I have purchased from this dealership! My husband and I were always welcomed and absolutely NO pressure about bu More

by Winegirl
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Schneider , Mohamed abdouni

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