Jamie Martin

Professional fast service, Jamie is always excellent and has goes above and beyond I would recommend him to anyone! has goes above and beyond I would recommend him to anyone! More

by BLACK118336 Verified Customer Verified Customer

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Service manager was very friendly and attentive. He knew his business. Service was completed promptly while I waited. Young lady greeting customers was very nice too. He knew his business. Service was completed promptly while I waited. Young lady greeting customers was very nice too. More

by pjpirando Verified Customer Verified Customer

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I can't thank Jamie Martin enough for helping me solve an issue with my car. I accidently left my headlights on just before leaving on holiday for a month. when I returned, my battery was completely draine issue with my car. I accidently left my headlights on just before leaving on holiday for a month. when I returned, my battery was completely drained and needed to be replaced. I drove in to Val Ward Cadillac without a scheduled appointment and was immediately helped by Jaime. Within a couple of hours, I was back on the road and my car was like new. Thank you. More

by lugoH20WATER Verified Customer Verified Customer

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Jamie Martin and Mike the LYRIQ technician always take great care of me and my LYRIQ. great care of me and my LYRIQ. More

by JTHOMSON316 Verified Customer Verified Customer

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The estimated wait time for the service (4-tire rotation) was well exceeded apparently due to miscommunication between the mechanics and Jamie. was well exceeded apparently due to miscommunication between the mechanics and Jamie. More

by davidtupaj Verified Customer Verified Customer

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Always amazed about the service and the speed we get our car back. And even better, so many things are still covered from warranty which is great car back. And even better, so many things are still covered from warranty which is great More

by Markus Verified Customer Verified Customer

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Jamie is awesome to work with always. He is always super helpful and kind. I know dealing with the public can be challenging from my own work and he is always ready to help and suggest He is always super helpful and kind. I know dealing with the public can be challenging from my own work and he is always ready to help and suggest the best service. Thanks Jamie. More

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He is a nice guy, but very scattered and inattentive. He told me I would be there for 1.5 hours, and instead I was there for nearly 3 hours. Further, I was forced to pay $250.00 for lug nuts I told him I He told me I would be there for 1.5 hours, and instead I was there for nearly 3 hours. Further, I was forced to pay $250.00 for lug nuts I told him I didn't want. I then had to speak with the service manager who said that they'll change-out the lug-nuts and refund my card. So, in order to get my $250 back, I'd have to drive over an hour each way -- PLUS the time I'd have to be at the dealership for them to do the swap. I'm considering just disputing the charge with my credit card company. More

by JEFF@JEFFPOPICK.COM Verified Customer Verified Customer

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Friendly and fast service. TV screen in waiting room keeps you updated on where your car is at in the process TV screen in waiting room keeps you updated on where your car is at in the process More

by SMOLDOVAN125 Verified Customer Verified Customer

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Very pleasant experience, professional folks doing good work taking care of the customer. It was definitely a Cadilac experience. work taking care of the customer. It was definitely a Cadilac experience. More

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