Very pleasant experience, professional folks doing good
work taking care of the customer. It was definitely a Cadilac experience.
work taking care of the customer. It was definitely a Cadilac experience.
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by dohoman
I couldn’t be more happier with Jaime.
An absolute class act! Thank you for my my first experience great!
An absolute class act! Thank you for my my first experience great!
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by BJIMENEZ394
Verified Customer
Verified Customer
May 18, 2025 -
Val Ward Cadillac Inc responded
Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!
This place is great.
The service area is spotless and well-maintained. The people are friendly and professional. They take care of your service needs quickly and efficien
The service area is spotless and well-maintained. The people are friendly and professional. They take care of your service needs quickly and efficiently, and do not waste your time. I highly recommend this dealership service department.
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by PGGator
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2025 -
Val Ward Cadillac Inc responded
Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for the recommendation, and have an amazing day!
Prices to high for example 170.
00 for a new cabin air filter a 10 minute job and a 30.00 part
00 for a new cabin air filter a 10 minute job and a 30.00 part
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by MASONWOOD58
Verified Customer
Verified Customer
Service Price Transparency
May 07, 2025 -
Val Ward Cadillac Inc responded
Thank you for taking the time to leave us your honest feedback. Please reach out to us at (239) 939-2212 when you can so we can address this situation directly. Thank you and have a great day.
Highly recommend Val Ward Cadillac for all your Caddy
needs! The customer service here is consistently top notch. The entire team is friendly, welcoming, professional, and always accommodating. Jane and
needs! The customer service here is consistently top notch. The entire team is friendly, welcoming, professional, and always accommodating. Jane and Jamie in the service department are exceptionally knowledgeable and always go above and beyond to ensure customer satisfaction. The sales department is equally impressive - they go out of their way to make sure you’re happy with your purchase! Val Ward also offers a wide selection of new and quality pre owned cars to choose from, making it easy to find the right fit. There’s a reason Val Ward has been rated ‘Dealer of the Year’ for 8+ years! Every visit is an exceptional experience that sets them apart, 10/10 rating!
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by Ashley Piland
Service Price Transparency
May 01, 2025 -
Val Ward Cadillac Inc responded
Ashley, thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! If you have any further questions, please give us a call. We're always happy to help!
Jamie and all the staff I encountered were pleasant and
friendly. The service was completed promptly and the car was washed.
The waiting room was comfortable and neat.
Overall a great experience.
friendly. The service was completed promptly and the car was washed.
The waiting room was comfortable and neat.
Overall a great experience.
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by twhite46
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2025 -
Val Ward Cadillac Inc responded
Thank you so much for your positive comments about Val Ward Cadillac, Inc.! We sincerely value your business and look forward to your next visit!
Always do what I want when my vehicle gets serviced.
Jamie always keeps me informed on my maintenance schedule and takes great care of me when I get service completed at Val Ward.
Jamie always keeps me informed on my maintenance schedule and takes great care of me when I get service completed at Val Ward.
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by ShellyR
Service Price Transparency
Apr 30, 2025 -
Val Ward Cadillac Inc responded
Thank you for choosing Val Ward Cadillac, Inc. as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!
jamie takes pride in customer care and follows up of
quality of the repair personally each time
quality of the repair personally each time
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by vidaz28
Verified Customer
Verified Customer
Service Price Transparency
Apr 23, 2025 -
Val Ward Cadillac Inc responded
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
everything went really well.
Clean shop, nice employees and smiles all around. Definately a good place to have service done.
Clean shop, nice employees and smiles all around. Definately a good place to have service done.
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by Icanrace
Service Price Transparency
Apr 16, 2025 -
Icanrace responded
I had another successful service visit. This is the only place in town that can efficiently get any type of service work done in a timely manner.
A+
Apr 16, 2025 -
Icanrace responded
Service was done as expected. This dealership has a great team that works together and communicates well. I will not go to another service department to have service done on any of my vehicles. I even have a Ford and a Kia that I will continue to service here as well.
They always take care of you
Other dealerships don’t
even come close to Val Ward
even come close to Val Ward
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by GODLY30
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2025 -
Val Ward Cadillac Inc responded
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.