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Jamie Martin
Jamie Martin at Val Ward Cadillac Inc

Jamie Martin | Page 2

Service Advisor

Val Ward Cadillac Inc

12626 S Tamiami Trl
Fort Myers, FL 33907

4.8
24 Reviews
4.8

24 Reviews

Write a Review

24 Reviews of Jamie Martin

April 06, 2024

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Employee Rating

Wonderful experience! Can’t say enough good things about everyone at Val Ward. So happy with my new vehicle. More

by KKESTERM
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Griffith , Paul Lombardo was great as was Lisa in finance

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Apr 08, 2024

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2024

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Great service I had questions on how to use safety features and they got someone to go over everything with me More

by LINDA_DASILVA
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Yes
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Apr 04, 2024

Val Ward Cadillac Inc responded

Linda, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2024

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Employee Rating

Great service wonderful staff very attentive clean place I will recommend to stop by do your service check with Jamie More

by gomez112863
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 02, 2024

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2024

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Employee Rating

I was treated promptly with respect. Jamie is a good communicator and will be honest with you. Sometimes he can come across a little aggressive but he is a very passionate individual. More

by Icanrace
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 02, 2024

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 23, 2024

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Service was quick and very efficient. Jamie was great. Everyone very friendly at the dealership. More

by haislipsg
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2024

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2024

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Employee Rating

I dealt with Bill Griffith as my salesman very helpful and knowledgeable he was a pleasure to work with. More

by horndog1027
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Griffith , Lisa Bronson she was helpful with allour paperwork

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Mar 19, 2024

Val Ward Cadillac Inc responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2024

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Employee Rating

Jamie was very helpful, my concerns were handled promptly! Great Job!! Thank you Team Val Ward! More

by stevewhittaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jane Flesch, Dave McKinney , Brandon Lentz

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Mar 13, 2024

Val Ward Cadillac Inc responded

Steve, we're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 24, 2024

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Employee Rating

Jamie kept me informed while we waited on a part to arrive. Service was prompt and everyone at Val Ward is nice and welcoming More

by BOLIVER9
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2024

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 18, 2024

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Employee Rating

Great service. I would highly recommend this dealership to anyone looking to purchase a Cadillac. More

by lhoward1
Recommend Dealer
Yes
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Feb 23, 2024

Val Ward Cadillac Inc responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2024

Dealership Rating
Employee Rating

We have waited over a month to get a camera fixed. We keep calling and we are put off. Not happy ! More

by mncrdl
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Feb 05, 2024

Val Ward Cadillac Inc responded

Hello Mncrdl, I am very sorry to hear your camera experience has been anything but exceptional, as that was certainly not our intent! Have you been waiting on a part that is on back order by chance? Our Dealership is able to schedule nearly any labor request very quickly due to the number of master technicians we employ, so parts availability is one of the few things that can put off starting an install or repair. Unfortunately your username on this review doesn't give us much to go by in regards to checking status of parts orders or appointment times. It would be my pleasure to look into your concern promptly if you can provide us with a little more information privately. Please feel free to call 239.939.2212 and request one of our Service Managers or email justinflynn@valward.com with your name and brief summary of your issue and I can personally forward your request to the appropriate party. Have a great start to your week and thanks again for reaching out. ~Justin F. with Val Ward Cadillac

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