It was an amazing experience from start to finish.
Everyone was very friendly and helpful.
Everyone was very friendly and helpful.
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by ALI12675
Verified Customer
Verified Customer
Dec 11, 2023 -
Legend Porsche Audi VW responded
Thank you for taking the time to leave us a great review! We are happy to hear that your overall experience with us was amazing. We pride ourselves on having a team that consistently provides great customer service and we're glad that this was reflected in your experience with us. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogro
I had a great experience at Legend Audi.
The salesman’s was so polite, kind and helpful. The whole team were so accommodating and helped me get the best deal for my used audi. Thank you!
The salesman’s was so polite, kind and helpful. The whole team were so accommodating and helped me get the best deal for my used audi. Thank you!
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by nicoleg250
Verified Customer
Verified Customer
Dec 08, 2023 -
Legend Porsche Audi VW responded
Hi Nicole, thank you so much for taking the time to tell us about your great experience! We pride ourselves on having a great team who go above and beyond to help our customers and we are happy to hear this was reflected in your visit. We appreciate the compliments about our staff and we hope you enjoy your Audi! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup
The entire team at Legend did an outstanding job!
We have already referred some of our friends to purchase from the dealership. There was no question that went unanswered, and they continue to be v
We have already referred some of our friends to purchase from the dealership. There was no question that went unanswered, and they continue to be very responsive. Thank you!
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by dsalav
Verified Customer
Verified Customer
Nov 29, 2023 -
Legend Porsche Audi VW responded
Hello Mr.Salav, thank you for your great review and recommendations to your friends! We are delighted to hear staff kept you well informed during your sales experience and that they have continued to follow up. We pride ourselves on having a great team who treat our customers with the utmost care. Thank you for choosing Audi Massapequa! If you ever need anything you can reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup
Cathy and Heather are the greatest.
They consistently provide quality service to everyone day in and day out.
They consistently provide quality service to everyone day in and day out.
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by VASQUEZ.JONATHAN
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2023 -
Legend Porsche Audi VW responded
Hello Jonathan, thank you for your kind words! We are delighted to hear that Heather and Cathy gave you a great service experience with us. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup
The transaction was seamless.
The team did a fine job on the floor and off.
The team did a fine job on the floor and off.
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by paulkrut.fin
Verified Customer
Verified Customer
Nov 07, 2023 -
Legend Porsche Audi VW responded
Hi Paul. Thank you for writing us a great review! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup
The staff is amazing our salesmen Roy went over and
beyond for us and the finance manager Ivy was a 10 out of 10. We purchased 2 Audi’s in a week and will recommend Massapequa Audi to our friends and f
beyond for us and the finance manager Ivy was a 10 out of 10. We purchased 2 Audi’s in a week and will recommend Massapequa Audi to our friends and family!!
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by rb8182281
Verified Customer
Verified Customer
Oct 24, 2023 -
Legend Porsche Audi VW responded
Thank you for leaving such a great review! We're delighted to hear about your exceptional experience with Roy and Ivy. Providing top-notch service and making your purchase smooth is our goal, and we greatly appreciate your recommendation to friends and family. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup
Great job overall.
From start to finish the Legend Porsche team made my experience seamless.
From start to finish the Legend Porsche team made my experience seamless.
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by jsadler2
Verified Customer
Verified Customer
Oct 24, 2023 -
Legend Porsche Audi VW responded
Thank you for your wonderful 5 star review! We're thrilled to hear that you had a seamless experience with the Legend Porsche team. Providing a smooth and enjoyable car-buying process is our goal, and we appreciate your positive feedback. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup
Excellent sales Dept.
Brain and Ivy are the best. Thank You !!! So so much for such a smooth transaction. Excellent Dealership 7th car I have purchased at Legend. Nob
Brain and Ivy are the best. Thank You !!! So so much for such a smooth transaction. Excellent Dealership 7th car I have purchased at Legend. Nobody does it better Thank you
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by AXIOMAX
Verified Customer
Verified Customer
Oct 24, 2023 -
Legend Porsche Audi VW responded
Thank you for your kind review and continued support! We truly appreciate your loyalty and are thrilled to have served you in the purchase of your 7th car at Legend. Brian and Ivy, along with our entire sales team, are dedicated to providing smooth and exceptional transactions for our valued customers. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup
Just insanely disappointed.
Started off excellently with Victoria, who was very nice and attentive of my needs and situation regarding purchasing a vehicle on short notice. When
Started off excellently with Victoria, who was very nice and attentive of my needs and situation regarding purchasing a vehicle on short notice. When I was transferred away everything fell apart. I had communicated my intentions to the sales team multiple times, and somehow still fell on deaf ears. I had a deal in place in Friday to pick the vehicle up Monday, only for that deal to somehow fall apart as they sold the car on Saturday. To my chagrin, the sales team not only did not notify me, but when I followed up I was told “Nevermind.” As someone out of state I had organized all my documents, my travel and travel related costs, and financing before I had left and found out halfway through my journey that the car had been sold. I was told I needed to put a deposit down or go through some of the paperwork to buy the vehicle if I wanted to hold it, BOTH of which I was more than willing to do but was never even mentioned by the sales team so I assumed with the verbal agreement they would hold the vehicle for me. Just so unhappy with the sales team, and was truly played pretty badly by this dealership. While I am out around 600 dollars for my transportation costs and sacrifice leaving work early, the way this dealership acted toward me is what I am the most disappointed in.
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by Chris
Oct 24, 2023 -
Legend Porsche Audi VW responded
Hello Chris. We apologize for the frustrating experience you had with our dealership, and we understand your disappointment. Your feedback is valuable, and we appreciate you sharing your concerns with us. We would love to connect with you and see how we can instill our trust in you for a much better visit for you next time. You can reach us at customercare@legendautogroup.com. Please write us an email with your best contact information and the best time for us to get in contact with you to review your situation.
I have been a VW customer since 2006.
Jack was attentive, professional and displayed great care and attention to detail. He kept me up to date everyday. One of the best service experience
Jack was attentive, professional and displayed great care and attention to detail. He kept me up to date everyday. One of the best service experiences I have ever received.
Brian also super helpful and attentive. He followed up with me and kept close communication with the issue on my car.
It was unpleasant to have an issue with my Atlas,but this amazing service experience made it all better.
Thank you for all your help.
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by Osmond
Verified Customer
Verified Customer
Service Price Transparency
Oct 24, 2023 -
Legend Porsche Audi VW responded
Hello Osmond. Thank you for taking the time to leave such a kind and detailed review! We truly appreciate your loyalty as a Volkswagen customer and are delighted to hear about your outstanding service experience with Jack and Brian. It's our goal to turn any unpleasant situation into a positive one, and we're pleased to have done just that for you. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup