Jamie Ruis | Page 17

I had to wait 3 hours for a simple oil change! No coffee! No communication…just not the experience I expected 🤔 No coffee! No communication…just not the experience I expected 🤔 More

by TJFABER1 Verified Customer Verified Customer

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Except for the fact they are renovating and it’s kind of a mess the service is still the same easy experience. a mess the service is still the same easy experience. More

by KAWSORO Verified Customer Verified Customer

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Delightful people. Fixed my blown out tire, altho I had to prove I had the protection coverage as I had bought my Venue elsewhere. My car was returned clean and ready Fixed my blown out tire, altho I had to prove I had the protection coverage as I had bought my Venue elsewhere. My car was returned clean and ready to roll Nicely done More

by JDESWIK Verified Customer Verified Customer

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Jamie was the best! He worked very hard to accommodate my needs, do the necessary service for my vehicle & still worry about my convenience. He’s very polite, friendly He worked very hard to accommodate my needs, do the necessary service for my vehicle & still worry about my convenience. He’s very polite, friendly and efficient! More

by DKJOHNSONDO Verified Customer Verified Customer

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Even though this dealership had two auto divisions and were extremely busy and me not having an appointment because of a dead battery they took care of me an excellent time. I appreciate all the good serv were extremely busy and me not having an appointment because of a dead battery they took care of me an excellent time. I appreciate all the good service. Thank you. More

by JT3SLATS Verified Customer Verified Customer

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I would say that all staff are personal and helpful. What is not right is that it took me 45 days to get an appointment. Also, I have a 3rd key to my Santa Fe and told I could only activate 2 keys not What is not right is that it took me 45 days to get an appointment. Also, I have a 3rd key to my Santa Fe and told I could only activate 2 keys not 3. I should not be restricted on the amount of keys for a car I paid over $50K. More

by WP1046 Verified Customer Verified Customer

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No follow up from purchase of pre owned Hyundai. No follow up from previous Genesis purchase. Walk in traffic must be great. Good luck with that strategy. No follow up from previous Genesis purchase. Walk in traffic must be great. Good luck with that strategy. More

by PPOHLMANN47 Verified Customer Verified Customer

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Our service rep, Jamie Ruis was exceptional. He was personal, professional and made sure we were satisfied with the work. He was personal, professional and made sure we were satisfied with the work. More

by desk430 Verified Customer Verified Customer

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Jaime showed outstanding customer service. He was honest and kept me informed about the progress of work being performed. He was honest and kept me informed about the progress of work being performed. More

by RTHORNTON81 Verified Customer Verified Customer

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Was really in dire straits with an overheated engine on a Saturday afternoon while in town from out of state. The service team lead by Jamie really did me a solid by diagnosing and executing on repairs to h Saturday afternoon while in town from out of state. The service team lead by Jamie really did me a solid by diagnosing and executing on repairs to have me road-worthy by Tuesday evening. I cannot speak highly enough about Jamie and the team. Thank you! More

by KID2169 Verified Customer Verified Customer

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