Jamie Ruis | Page 20

From the initial check in with Jamie until the notification that the maintenance was completed, I felt that I was taken care of in a timely manner and kept aware of the process. Car wash was unexp notification that the maintenance was completed, I felt that I was taken care of in a timely manner and kept aware of the process. Car wash was unexpected but really appreciated. More

by BvilleOkie Verified Customer Verified Customer

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Almost 3 hours to get 2nd svc on elantra 2 years old w/6000 +miles. A simple oil change and didn't check tire pressure. We have bought 8 or so cars from this Hyundai dealership, including 2 genesis in w/6000 +miles. A simple oil change and didn't check tire pressure. We have bought 8 or so cars from this Hyundai dealership, including 2 genesis in the past!!! This was the worst service so far. My car was listed in my husband's name although title in my name and no phone number for me. Someone messed up my records big time! Never had this trouble before. There were lots of people waiting for their cars and I was the last one to get mine. I was told the service would take 1 to 1 1/2 hous.....I might have to go somewhere else. Just because we don't own a genesis anymore, doesn't mean I have to put up with this!!! More

by DIANASHAUM Verified Customer Verified Customer

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Jamie was very helpful and informative about my issue. I look forward to having him continue to help me in the future. I look forward to having him continue to help me in the future. More

by JIMURICK Verified Customer Verified Customer

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Very clean place Everyone is very professional, friendly, and easy to communicate with. They always take care of any concerns I have. They always ask if I need help with anything else. friendly, and easy to communicate with. They always take care of any concerns I have. They always ask if I need help with anything else. More

by JHNLUNDGEN Verified Customer Verified Customer

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Avery busy and professional dealership who gives equal attention to its customers. Jamie Ruiz and friendly, informative and accommodating service representative who is forthcoming with service advice and attention to its customers. Jamie Ruiz and friendly, informative and accommodating service representative who is forthcoming with service advice and recommendations. More

by LIN30 Verified Customer Verified Customer

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Jamie Ruiz, was honest, explanatory, on the mark for wait time, helpful, and kind. Give him a raise! Margaret Sokolowski time, helpful, and kind. Give him a raise! Margaret Sokolowski More

by tomolly3 Verified Customer Verified Customer

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Jamie was responsive and able to schedule my service without having to wait months for an appt. without having to wait months for an appt. More

by gelbjeff Verified Customer Verified Customer

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Excellent dealership to work with. I would recommend them highly. Our service needs have always been handled in a quality and timely manner. Our service advisor (Mr. Jamie Ruis) alway I would recommend them highly. Our service needs have always been handled in a quality and timely manner. Our service advisor (Mr. Jamie Ruis) always addresses our service needs professionally and with a quality customer service mentality. More

by hernandezconsulting Verified Customer Verified Customer

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It was a great experience. The service was great and service tech was helpful. I also had a premium car wash and it was great The service was great and service tech was helpful. I also had a premium car wash and it was great More

by bodor_lillian Verified Customer Verified Customer

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Friendly, courteous, professional, expedient response time, knowledgeable, patient with any and all questions, clean and safe workplace. time, knowledgeable, patient with any and all questions, clean and safe workplace. More

by REGINA56 Verified Customer Verified Customer

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