Jamie Vasquez | Page 103

#1 in my book great customer service. Price match too! Always friendly and appreciates my time as valuable. Quick Lane is a great service at the dealership. I alwa great customer service. Price match too! Always friendly and appreciates my time as valuable. Quick Lane is a great service at the dealership. I always get a clean car back. More

by tonyk1 Verified Customer Verified Customer

Report | Print

I love the Melissa and the Sutton Fod Lincoln team. I appreciate Melissa and the Sutton Ford Team! They always provide excellent and quality service work to their customers. I’m so blessed and thankful I appreciate Melissa and the Sutton Ford Team! They always provide excellent and quality service work to their customers. I’m so blessed and thankful for everything they provide to me. More

by smprentiss Verified Customer Verified Customer

Report | Print

very satisfying the employees at Sutton are very accommodating, and seems to be very concern about making the customer happy. I would recommend Sutton as a place to the employees at Sutton are very accommodating, and seems to be very concern about making the customer happy. I would recommend Sutton as a place to purchase a vehicle. More

by ronnell2 Verified Customer Verified Customer

Report | Print

Protective shield repair Oil change, protective shield repair and auto butler in one day, plus courtesy transport to and from home. Who can ask for anything more? Thank you f Oil change, protective shield repair and auto butler in one day, plus courtesy transport to and from home. Who can ask for anything more? Thank you for your service ! More

by gabrielamirawilliams Verified Customer Verified Customer

Report | Print

Expedition EL Great service and great sale Chapman won’t let me leave until I was completely satisfied with the window replacement. The used car manager gave me 2 f Great service and great sale Chapman won’t let me leave until I was completely satisfied with the window replacement. The used car manager gave me 2 free oil changes. This was my first time buying a car from Sutton Ford. I’ve always had my old truck serviced here. More

by cdouggray Verified Customer Verified Customer

Report | Print

Honesty and Integrity. We we're very impressed with this dealership. We have been looking for some time for a car for my wife. We found two cars that we really we're interes We we're very impressed with this dealership. We have been looking for some time for a car for my wife. We found two cars that we really we're interested in at Golf Mill ford in Niles after my son bought a car from them we realized that this dealer lacked the honesty we want from a dealer. They took advantage of an 18 year old buying his first car on his own not doing the things that was part of his deal with them. The car we purchased from Sutton ford we believed to have an issue with the breaks {nothing unsafe} not only did they fix this promptly they called us to set up the most convenient time for us to bring the car in. Ron was very professional, courteous, and made us feel comfortable and confident in Sutton Ford and it's employees. We will be back to buy my truck very soon. Thank you to all the Sutton Employees that had a part in our sale. More

by mea1505 Verified Customer Verified Customer

Report | Print

Recall service Jamie took the time to make the recall procedure quite painless for me and also arranged for my ride home which is an awesome service! Jamie took the time to make the recall procedure quite painless for me and also arranged for my ride home which is an awesome service! More

by frankvoltattorni Verified Customer Verified Customer

Report | Print

Lincoln Service Visit I have had my Lincoln cars serviced here for 10 years and have consistent quality, friendly service performed for each of my visits. This visit was no I have had my Lincoln cars serviced here for 10 years and have consistent quality, friendly service performed for each of my visits. This visit was no exception. More

by ttapley240 Verified Customer Verified Customer

Report | Print

Taking advantage of a widowed woman Did not replace oil!!! You charged me for a leased 2017 mustang with 12 thousand miles only replaced the oil pan cost $1100 bucks you did not replace the oil at all in the o You charged me for a leased 2017 mustang with 12 thousand miles only replaced the oil pan cost $1100 bucks you did not replace the oil at all in the oil pan back. 3 days later my engine blows up!!! You know what you did why you dropped the cost in half . Should of all been covered under warranty. Lied about who’s in charge to hide from big boss owners. Blew up my engine on a brand new mustang. Never had oil issues till you drained it and forgot to replace it. Ignoring all contact with me the owner. Do not go there they will be investigated by tv Chicago 5,7,2, news investigation team. Beware liars they will ruin your car and if your a widow or woman watch out. Had it towed to another dealership to take care of their mess blown engine from not replacing the oil in the oil pan . I have video pictures and statements from roadside service ford. More

by maryakblack Verified Customer Verified Customer

Report | Print

Service was great and didn't take forever thanks Just great service from beginning to end thank you Sutton Ford. Didn't take to long for servicing my vehicle professional environment.Great team work! Just great service from beginning to end thank you Sutton Ford. Didn't take to long for servicing my vehicle professional environment.Great team work!! More

by seastru Verified Customer Verified Customer

Report | Print