I am glad I have a considerate dealership near me.
Jane is very helpful and kind.
Jane is very helpful and kind.
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by KJOC
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2024 -
Val Ward Cadillac Inc responded
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The thermostat in my XT5 went bad, they replaced the part
under warranty in under two hours. Great job.
under warranty in under two hours. Great job.
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by BWYOUNGJR
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2024 -
Val Ward Cadillac Inc responded
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Jane is always so helpful and the service team as well
along with the knowledgeable and experienced. It shows
along with the knowledgeable and experienced. It shows
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by EPI074
Verified Customer
Verified Customer
Service Price Transparency
Apr 12, 2024 -
Val Ward Cadillac Inc responded
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I always receive very good service.
Courteous, friendly, without undue delay, comfortable waiting room, professional.
Courteous, friendly, without undue delay, comfortable waiting room, professional.
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by nayrec@msn.com
Verified Customer
Verified Customer
Service Price Transparency
Apr 11, 2024 -
Val Ward Cadillac Inc responded
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
Appointment made easily and service done in good time and
waiting area pleasant and comfortable. I was disappointed I wasn’t told when I made appointment that if I pay by check or cash but with credit car
waiting area pleasant and comfortable. I was disappointed I wasn’t told when I made appointment that if I pay by check or cash but with credit card there would be a rather healthy surcharge. I don’t carry that much cash or a checkbook with me so I had no choice but to pay the surcharge. It doesn’t seem really honest not to warn people when they make appointments so they can be prepared .
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by HULLLINDA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jamie Martin
Apr 09, 2024 -
Val Ward Cadillac Inc responded
Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact us at (239) 939-2212 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Julio was very nice to work with.
He understood what I needed and worked diligently to make it happen.
He understood what I needed and worked diligently to make it happen.
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by skytwin
Verified Customer
Verified Customer
Apr 08, 2024 -
Val Ward Cadillac Inc responded
Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! If you have any further questions, please give us a call. We're always happy to help!
Service department is fast and friendly.
Jane is the best service person I have ever dealt with.
Jane is the best service person I have ever dealt with.
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by tghaack
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2024 -
Val Ward Cadillac Inc responded
Thank you so much for your positive comments about Val Ward Cadillac, Inc.! We look forward to your next visit! Take care!
Identities the problem and corrected it same day.
Extremely pleased with the service department! Always on top of their game!
Extremely pleased with the service department! Always on top of their game!
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by MTZMAIL1
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2024 -
Val Ward Cadillac Inc responded
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Jane was friendly and efficient at getting us checked in
and then communicating what the technicians found.
and then communicating what the technicians found.
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by mtaylor271
Verified Customer
Verified Customer
Service Price Transparency
Mar 21, 2024 -
Val Ward Cadillac Inc responded
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Val Ward has outstanding service representatives.
Always on top if every concern and a willingness to listen and help with all your service issues.
Always on top if every concern and a willingness to listen and help with all your service issues.
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by VICKIJIM
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2024 -
Val Ward Cadillac Inc responded
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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