Jane Flesch | Page 17

Amazing and quality service. Always a pleasure working with the team at Val Ward Cadillac. Always a pleasure working with the team at Val Ward Cadillac. More

by avilaloco Verified Customer Verified Customer

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Excellent service as usual! Jane is a godsend. We keep buying from Val ward for the way they treat us Jane is a godsend. We keep buying from Val ward for the way they treat us More

by JGAA Verified Customer Verified Customer

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Service staff are stumped with solving a problem with the car. Technical support from GM can’t solve the problem. There is I guess an apparent design flaw in the A/C system that has no solution except to b car. Technical support from GM can’t solve the problem. There is I guess an apparent design flaw in the A/C system that has no solution except to bypass other electrical systems. I have had 11 Cadillacs to date. All of the previous ones worked fine. I will work through the situation as best we can and find a different car when the lease on this one runs out. The Service Dept. has done their best…this is not a question of their expertise. I have been very happy with Cadillac for 33 years. But this is not an inexpensive car…I expect a higher level of design and operation. More

by KEITH_FRANKLAND Verified Customer Verified Customer

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Great service department with superb customer service and excellent communication with the customer. Service Representative Dave McKinley is truly customer centerer. Dave is very knowledgeable and will help excellent communication with the customer. Service Representative Dave McKinley is truly customer centerer. Dave is very knowledgeable and will help the customer with their questions and concerns regarding their vehicle. Dave is also very friendly and a pleasure to work with. More

by JOHN@FIRSTHORIZONCONSULTING.COM Verified Customer Verified Customer

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Jane Fless is the best Customer Service person I have ever dealt with in the automotive industry ever dealt with in the automotive industry More

by ECLARK60 Verified Customer Verified Customer

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I am glad I have a considerate dealership near me. Jane is very helpful and kind. Jane is very helpful and kind. More

by KJOC Verified Customer Verified Customer

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The thermostat in my XT5 went bad, they replaced the part under warranty in under two hours. Great job. under warranty in under two hours. Great job. More

by BWYOUNGJR Verified Customer Verified Customer

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Jane is always so helpful and the service team as well along with the knowledgeable and experienced. It shows along with the knowledgeable and experienced. It shows More

by EPI074 Verified Customer Verified Customer

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I always receive very good service. Courteous, friendly, without undue delay, comfortable waiting room, professional. Courteous, friendly, without undue delay, comfortable waiting room, professional. More

by nayrec@msn.com Verified Customer Verified Customer

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Appointment made easily and service done in good time and waiting area pleasant and comfortable. I was disappointed I wasn’t told when I made appointment that if I pay by check or cash but with credit car waiting area pleasant and comfortable. I was disappointed I wasn’t told when I made appointment that if I pay by check or cash but with credit card there would be a rather healthy surcharge. I don’t carry that much cash or a checkbook with me so I had no choice but to pay the surcharge. It doesn’t seem really honest not to warn people when they make appointments so they can be prepared . More

by HULLLINDA Verified Customer Verified Customer

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