Jane Flesch
Jane Flesch at Val Ward Cadillac Inc

Jane Flesch

Service Advisor

Val Ward Cadillac Inc

12626 S Tamiami Trl
Fort Myers, FL 33907

4.9
101 Reviews
4.9

101 Reviews

Write a Review

101 Reviews of Jane Flesch

April 30, 2025

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Employee Rating

Highly recommend Val Ward Cadillac for all your Caddy needs! The customer service here is consistently top notch. The entire team is friendly, welcoming, professional, and always accommodating. Jane and More

by Ashley Piland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Martin

May 01, 2025

Val Ward Cadillac Inc responded

Ashley, thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! If you have any further questions, please give us a call. We're always happy to help!

April 28, 2025

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All things we need are done here. Thank you for the good oil change experience there More

by NNEUNGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2025

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. Thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again.

April 19, 2025

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Employee Rating

Seamless service with a short wait for oil change to and tire rotation Great staff and customer care More

by jje1136502
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Recommend Dealer
Yes
Apr 23, 2025

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 13, 2025

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Jane is always great. Give her a raise. All in all more than a positive experience More

by MARILYN6
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Recommend Dealer
Yes
Apr 19, 2025

Val Ward Cadillac Inc responded

We're happy you found Jane to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2025

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Always great service, Jane Flesch has always made the experience less stressful. Repairs are spot on, professional service from everyone. More

by daltric
Service Price Transparency
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Recommend Dealer
Yes
Apr 02, 2025

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 29, 2025

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Jane is always a delight . .. as is the whole Val Ward team. They listen to your concerns and find solutions. More

by FELICIAK17
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Fred Walters

Apr 04, 2025

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2025

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I was pleased with the service I received plus the Uber transport home and then the car was dropped off after being repaired. The labor was much higher than I thought fair but that was not negotiable and I More

by CHEFHARRIS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Val Ward Cadillac Inc responded

Thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (239) 939-2212 to discuss your concerns, as your satisfaction is of utmost importance to us.

March 27, 2025

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Always bring my 2013 CTS Coupe to Val Ward. Great service, especially Jane Frisch I wouldn't trust my car to anyone else except myself More

by scott9fla
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2025

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 20, 2025

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Employee Rating

I was in for service on March 14, 2025, for an oil change, a 3-point flush, and my Tire Monitoring System light was on. Those repairs were made, and I left the shop after paying the $637. On my way ho More

by smalcolm918
Service Price Transparency
Workmanship
Recommend Dealer
No
Mar 21, 2025

Val Ward Cadillac Inc responded

Hello smalcolm918. While we strive for perfection in our day to day, occasionally we fail to reach that high bar. Unfortunately, a small seal failure led to the coolant loss that resulted in your return visit. We apologize again for the frustration and for any inconvenience, as it was certainly not our intent. Our Service Manager, Steve Whittaker, would be more than happy to speak with you in greater detail if he may help. We appreciate the kind note about Jane and hope you have a great start to your weekend. Thanks again.

March 15, 2025

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Employee Rating

Val Ward has become our second home for our 2010 Escalade. And no, not for recurring like issues. Val Ward Cadillac is the place to go to get issues resolved, period. While all of the service agent More

by daltric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2025

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

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