Janet Cleveland | Page 2

Very happy with all the wonderful service we received while purchasing our new truck. The whole process was very pleasant and the staff was very friendly and helpful!! Definitely will be back to purchase while purchasing our new truck. The whole process was very pleasant and the staff was very friendly and helpful!! Definitely will be back to purchase or next truck!! Definitely worth the drive from Lexington. More

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Eli contacted me almost instantly when I found a truck at Herlong Ford. I made it short and simple on what I wanted to do with my trade and the number I had to be at on the deal. He WORKED so hard making it Herlong Ford. I made it short and simple on what I wanted to do with my trade and the number I had to be at on the deal. He WORKED so hard making it happen and stayed on top of everything I asked and pulled it off fast. I had a 8 hour round trip to take delivery of the truck so I told them I literally had a 30 minute window to be there and head back as I was on a tight time frame. I pulled up at 9:00 am and they came running. Test drove, signed papers, and left in my clean, full of fuel truck at 9:27! I would recommend anyone to Eli and also Herlong Ford for their next purchase. Can’t beat the prices, NO EXTRA fees, and they work for YOU! Thanks again Eli and Herlong Ford. More

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Jackie is fantastic, made the car buying experience smooth. Her and the dealership worked after hours to assist me, and I would rate their customer service and the buying experience as a 5/5. smooth. Her and the dealership worked after hours to assist me, and I would rate their customer service and the buying experience as a 5/5. More

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We drove 2+ hours to visit Herlong Ford to purchase a used Durango, and Jackie and Janet were FANTASTIC to work with. They were very hospitable and explained everything I probably annoyingly asked about. used Durango, and Jackie and Janet were FANTASTIC to work with. They were very hospitable and explained everything I probably annoyingly asked about. You couldn't ask for a better sales team to work with! More

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Excellent customer relationship. Experienced, friendly and very knowledgeable of vehicles and inventory. Helpful with all aspects of sales transaction. Excellent sales experience wi Experienced, friendly and very knowledgeable of vehicles and inventory. Helpful with all aspects of sales transaction. Excellent sales experience with Wess Herlong! More

by baddy43 Verified Customer Verified Customer

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Respectable prices, no high pressure sales, and no add on extra fees for dealer installed options, document fees, etc. extra fees for dealer installed options, document fees, etc. More

by GT Verified Customer Verified Customer

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Easy to work with. Pleasant staff. Great group of people to work with. Knowledgeable staff. Pleasant staff. Great group of people to work with. Knowledgeable staff. More

by JCBERRY72 Verified Customer Verified Customer

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My two hour drive to the dealership was long, but well worth the buying experience. Even with the hiccup with the financial institution, Herlong was very patient to see this through. worth the buying experience. Even with the hiccup with the financial institution, Herlong was very patient to see this through. More

by BAKERBOY9577 Verified Customer Verified Customer

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Easy to work with. Friendly and helpful staff. No pressure to purchase vehicle. Very accommodating to all my questions and needs. Friendly and helpful staff. No pressure to purchase vehicle. Very accommodating to all my questions and needs. More

by JCBERRY72 Verified Customer Verified Customer

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Smooth transaction, nice to deal with. Love the car, however not happy with the fact that there was no spare tire or jack provided with the car. That's just stupid. Not looking forward t Love the car, however not happy with the fact that there was no spare tire or jack provided with the car. That's just stupid. Not looking forward to getting stuck on the side of the road and can't even change my own tire. As much as I gave for the car, there should have been a spare and a jack, or at least offered to put one in it at no charge!!!!! That stupid little pump in the trunk will be of not use whatsoever if a tire should blow! I am still VERY upset that there is no spare tire and jack in that car!!! More

by kathy.mustanglady Verified Customer Verified Customer

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