Janet Monroe

Very nice and kept me in loop about my issue and what was going on going on More

by Kenny Verified Customer Verified Customer

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This dealership and the people who helped me with the purchase of my car and the service dept. for my car repairs were very nice and helpful with my needs. I would do business with this dealership in the purchase of my car and the service dept. for my car repairs were very nice and helpful with my needs. I would do business with this dealership in the future and would also recommend this dealership and it's staff to my friends. More

by lorettasmith1948 Verified Customer Verified Customer

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There was a wonderful experience everybody was so polite and very nice and the work I had done on my truck was done in a timely fashion and very nice and the work I had done on my truck was done in a timely fashion More

by SBARTON707 Verified Customer Verified Customer

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Terrible. .. An embarrassment to the Ford organization. Shame on you. Disgusting practices by this dealership .. An embarrassment to the Ford organization. Shame on you. Disgusting practices by this dealership More

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Everything went smoothly in a quick and timely manner. Employees were nice, helpful and friendly. Employees were nice, helpful and friendly. More

by bushjason34 Verified Customer Verified Customer

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very nice, very quick and super helpful with everything customer service was good too yea customer service was good too yea More

by valeria Verified Customer Verified Customer

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They did not repair the problem. The first time we brought it and went back two weeks later. To have it looked at again. We had an appointment for Wednesday morning. Did not hear bac The first time we brought it and went back two weeks later. To have it looked at again. We had an appointment for Wednesday morning. Did not hear back from them until Saturday morning when they told us it was ready You had tried to come contact them Thursday, Friday and left messages and never heard from them until Saturday. More

by JACSM860 Verified Customer Verified Customer

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The vehicle was not vacum and washed as promised , I've told the service tech, one of the rear tire nut bolt is missing , when I picked up the vehicle after 5pm 11/29/24 The receipt was for $170 dolla told the service tech, one of the rear tire nut bolt is missing , when I picked up the vehicle after 5pm 11/29/24 The receipt was for $170 dollars and I truly believe nothing was done to my vehicle because the tire nu bolt was still missing the truck was dirty inside and out and probably they reset the oil life on my truck computer without changing the oil and cabin filter, I've left a message to the service manager in detail what has happened and no call back yet, this morning I called the general manager on the phone telling him everything that has happened and so far nothing. And this explains why I will not go or recommend for anybody to go to Sunrise ford for anything More

by carmelo.signorelli Verified Customer Verified Customer

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The price, service and timely response was better than expected. I was in and out on a Saturday morning expected. I was in and out on a Saturday morning More

by joneskareem183 Verified Customer Verified Customer

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The reason for only 3 stars is I have bought many vehicles from Sunrise Ford and they would not give us a loaner while doing warranty work on ours. It was very inconvenient for us. I work out of town vehicles from Sunrise Ford and they would not give us a loaner while doing warranty work on ours. It was very inconvenient for us. I work out of town. The warranty work was great though. I will probably not get my next car/truck there because of how I was treated. Their loss. The people in the shop I would give them a 10. Very nice workers. Have a blessed day. More

by n292q Verified Customer Verified Customer

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