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Janice Acosta
Janice Acosta at Hartford Toyota
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Janice Acosta | Page 3

Service Advisor

Hartford Toyota

135 West Service Road
Hartford, CT 06120

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4.6
165 Reviews
4.6

165 Reviews

Write a Review

165 Reviews of Janice Acosta

January 15, 2024

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Employee Rating

Janice encantadora! cada vez q vengo me quedo mas sorprendido con su conocimiento, Excellent service and communication. Gracias More

by Marco007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful 1
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Jan 16, 2024

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad Janice was able to help, and we hope to see you again! The Team at Hartford Toyota

January 14, 2024

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Employee Rating

Prompt service, full information about price estimate and time required. Clean, uncluttered space. In shop. More

by Douginhartford
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

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Jan 14, 2024

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

January 14, 2024

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Employee Rating

Had some problems in servicing, with, my contract and Toyota, also, the wait was too long. However the work was professional and acceptable. More

by cwlms125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hugo Muniz , Hugo Muniz

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Jan 14, 2024

Hartford Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. The Team at Hartford Toyota

January 13, 2024

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Employee Rating

Janice was very helpful and informative and they got my car done and good time More

by marvwiggs69
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

Helpful
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Jan 14, 2024

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad Janice was able to help, and we hope to see you again! The Team at Hartford Toyota

January 13, 2024

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Employee Rating

The staffing is great and friendly They did an excellent job and the waiting was not bad More

by ingridhall60
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

Helpful
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Jan 14, 2024

Hartford Toyota responded

Thank you, Ingrid, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

January 13, 2024

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Employee Rating

It was great It was a great experience, my car was done on time and service explained. More

by Slakorsah75
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

Helpful
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Jan 14, 2024

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

January 13, 2024

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Employee Rating

It was great, they always treat me very nicer And explain everything clearly. Thanks for the service. I had good experience . More

by mariposa
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

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Jan 14, 2024

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

January 12, 2024

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Employee Rating

After getting ripped off when originally buying my car the sales manager was 'unable' to make the deal right and made me feel as though I was simply a business exchange and nothing more More

by brittanyberube1290
Recommend Dealer
No

Other Employees Tagged: Janice Acosta

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Jan 17, 2024

Hartford Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at Hartford Toyota

January 12, 2024

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Employee Rating

Good service; however it took more than 1. 5 hrs where was I was told it will take 1 hr. Also it's very expensive More

by subhashree.singh
Recommend Dealer
No

Other Employees Tagged: Janice Acosta

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Jan 17, 2024

Hartford Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at Hartford Toyota

January 12, 2024

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Employee Rating

She was very pleasant and courteous She listens, and was very knowledgeable i was impressed with her ability. More

by lwhite7352
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

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Jan 14, 2024

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

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