I had an amazing experience purchasing my BMW X3 from
Ecar! The entire process was smooth, professional, and hassle-free. The team was incredibly friendly, knowledgeable, and helpful throughout the journ
Ecar! The entire process was smooth, professional, and hassle-free. The team was incredibly friendly, knowledgeable, and helpful throughout the journey. They made sure I felt comfortable, answered all my questions, and guided me through every step with great transparency.
I’m extremely happy with my BMW X3 and truly appreciate the excellent customer service. Thank you to the entire Ecar team for making this such a wonderful experience. Highly recommend Ecar to anyone looking to purchase their next vehicle! ⭐⭐⭐⭐⭐
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by mansoor.nizamuddin
Nov 06, 2026 -
eCarOne responded
Thank you, Mansoor, for the fantastic 5-star review, and congratulations on your new BMW X3! We're thrilled to hear Jared and our team made your purchasing experience so smooth and enjoyable. Providing friendly, knowledgeable service and making sure our customers feel comfortable and informed throughout the process is exactly what we strive for. We truly appreciate your kind words and recommendation. Thank you for choosing eCarOne, welcome to the family, and enjoy your new BMW X3!
Straight up process.
Very easy and sale people don’t apply sales pressure. Highly Recommend
Very easy and sale people don’t apply sales pressure. Highly Recommend
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by Slug
Nov 06, 2026 -
eCarOne responded
Thank you for the fantastic 5-star review, and congratulations on your new Mercedes! We're glad to hear Jared made your purchasing experience straightforward and easy. We believe buying a vehicle should be enjoyable, without unnecessary sales pressure or complicated negotiations, so it's great to know we delivered on that promise. We truly appreciate your recommendation and thank you for choosing eCarOne. Welcome to the eCarOne family, and enjoy your new Mercedes!
I loved the fast in and out service very much from ecar
one.
However agent Jared was very rude and unfriendly, and when he gave me the key to the car, the inside of the car was dirty with stain on the sea
one.
However agent Jared was very rude and unfriendly, and when he gave me the key to the car, the inside of the car was dirty with stain on the seats and dust and hair on the back seat, when i asked him why there was so much dust and hair on the seats he said it was from the vacuum. Plus a few unpleasant things that he said. He frankly made me feel like he was doing me a favor. But other than that I would definitely refer my friends and family.
Thank you!
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by lecontefelicita66
Sep 30, 2026 -
eCarOne responded
Felicita, thank you for the 5-star rating for eCarOne and for sharing your experience purchasing your BMW X3. We’re glad the overall process was fast and efficient, but we’re very sorry to hear about the way you were treated and the condition of the vehicle at delivery.
You should have been treated with warmth and professionalism throughout the entire experience, and we apologize that your interaction with Jared did not reflect that standard. We also clearly dropped the ball on the final detail. Your BMW X3 should never have been handed over with stains, dust, or hair inside.
We’d like the opportunity to make that part right. Please give us a call and ask for Michael. We’ll arrange for you to bring the BMW X3 back in for a full detail at no charge.
We appreciate you bringing this to our attention so we can address it with our team. Thank you again for choosing eCarOne, and welcome to the eCarOne family.
No pressure sales i didn't buy the 1st visit.
No pressure from sales team 2nd visit bought the vehicle. I will definitely buy from here again
No pressure from sales team 2nd visit bought the vehicle. I will definitely buy from here again
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by tpathyil
Sep 04, 2026 -
eCarOne responded
Thank you, Tim, for the 5-star review! We’re glad Jared and the eCarOne team gave you the time and space to make the right decision without any pressure. It means a lot that you came back for your second visit and chose us for your Tesla purchase. We appreciate your business and look forward to helping with your next vehicle. Welcome to the eCarOne family!
If you see something you like, look at it, drive it, buy
it. Pretty transparent process. Sales team on the front end very chill and helpful. On the backend, the F&I team are more traditional pressure app
it. Pretty transparent process. Sales team on the front end very chill and helpful. On the backend, the F&I team are more traditional pressure approach to sell tire, finance insurance, extended warranty’s etc. All in all, a very good experience.
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by WallerBoys
Sep 04, 2026 -
eCarOne responded
Thank you, William, for the 5 star review! We’re glad you found the BMW buying process transparent, easy, and relaxed, and that our sales team made you feel comfortable throughout the experience. We also appreciate the candid feedback regarding the finance portion of your visit. Our protection products and warranty options are completely optional, and we never want a customer to feel pressured to purchase them. We’ll take your feedback back to our team. Thank you for choosing eCarOne, and we hope you’re enjoying your new BMW. Welcome to the eCarOne family!
Jared is great, no stress no pressure process from start
to finish which is rare in my experience. Very knowledgeable about high end cars, he's your guy.
to finish which is rare in my experience. Very knowledgeable about high end cars, he's your guy.
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by Dzineos
Sep 04, 2026 -
eCarOne responded
Thank you for the 5-star review! We’re glad Jared made your INEOS purchase easy, relaxed, and pressure free from start to finish. You definitely ended up with the right client advisor. Jared owns an INEOS himself and is a true enthusiast, so he knows these vehicles extremely well and genuinely enjoys talking about them. We truly appreciate you choosing eCarOne. Enjoy your new INEOS, and welcome to the eCarOne family!
Jared was efficient and very patient with me as a
customer. He did not rush me as a client. Jared saw my list and let me look at the data base to see what cars were actually on the lot. I appreciate
customer. He did not rush me as a client. Jared saw my list and let me look at the data base to see what cars were actually on the lot. I appreciate the amazing service & the test drive to make me seal the deal! Thank you eCarOne!!
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by shamet24
Aug 13, 2026 -
eCarOne responded
Thank you for the 5-star review! We’re glad Jared gave you the time and space to find the right BMW without ever making you feel rushed. With so many vehicles to choose from, being able to narrow down the options and drive the ones that fit your needs can make all the difference.
It sounds like that test drive sealed the deal! We appreciate you choosing eCarOne, and we hope you’re loving your BMW. Welcome to the eCarOne family!
Jared was oh so easy to work with, thorough, and
professional. I appreciated the flexibility in getting the paperwork together while I had to make an appointment. I returned to dCarOne and everyth
professional. I appreciated the flexibility in getting the paperwork together while I had to make an appointment. I returned to dCarOne and everything was ready!
As far as the dealer, I verbalized it was a short coming that they sell higher end cars and do not offer a way to get additional keys made. I find this really a short coming. I would have been happy to come back on a day the locksmith was there, but there was no offer for this. It was a minor disappointment, but I wanted to put it in the reviews. I would definitely buy from them again.
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by lgwilkins
Jul 29, 2026 -
eCarOne responded
Thank you, Lisa, for the thoughtful 5 star review! Congratulations on your new Audi, and welcome to the eCarOne family!
We're so glad to hear Jared made your purchase easy, thorough, and professional. It's great to know he was able to work around your schedule and have everything prepared for you when you returned, making the process as convenient as possible.
We also appreciate your honest feedback regarding the additional key. We understand your disappointment and will certainly take your comments into consideration as we continue looking for ways to improve our customer experience.
Thank you again for choosing eCarOne and for sharing both your compliments and constructive feedback. We're grateful for your business and look forward to the opportunity to assist you again in the future. Enjoy your new Audi!
Our sincere thanks to Jared for his outstanding
assistance. His proactive communication and preparedness, especially given our long drive to Dallas, made our vehicle selection remarkably smooth and
assistance. His proactive communication and preparedness, especially given our long drive to Dallas, made our vehicle selection remarkably smooth and efficient upon arrival. We truly appreciate his efforts and the friendly service from the entire ecarone team.
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by Maria C
Jul 22, 2026 -
eCarOne responded
Thank you, Maria, for the wonderful 5-star review, and congratulations on your new Mercedes! We're thrilled to hear Jared's communication and preparation made your trip to Dallas worthwhile and your buying experience smooth from the moment you arrived. We truly appreciate your kind words about our team and your trust in eCarOne. Welcome to the eCarOne family, and enjoy your new Mercedes!
We are so happy with our car we purchased!
Jared was incredible to work with! We will definitely be back!
Jared was incredible to work with! We will definitely be back!
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by CB
Jul 22, 2026 -
eCarOne responded
Thank you for the fantastic 5-star review, and congratulations on your new BMW! We're thrilled to hear you're so happy with your purchase and that Jared made the experience such a great one. Your kind words and your commitment to coming back mean a great deal to us. Thank you for choosing eCarOne. Welcome to the eCarOne family, and enjoy your new BMW!
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