Tony Canales

eCarOne responded

Thank you, Austin, for the great review! We are glad your Kia purchase was fast and easy and that you never felt pressured. Enjoy your new Kia, and we look forward to seeing you again!

eCarOne responded

Thank you, Rodney, for sharing your feedback. We're glad to hear you had a positive experience with Dau and appreciated our pricing, but we're sorry to hear about your disappointment with the running boards on your Ram 1500. We do want to clarify that eCarOne did not install those running boards. They were already on the truck when we acquired it as a trade-in. That said, we understand your frustration with discovering they weren't properly connected after your purchase. We certainly had no intention of misleading you, and we agree that concerns like this should be identified and communicated as clearly as possible before delivery. We appreciate your business and your feedback, and we'll use it to help improve our vehicle inspection and communication process.

eCarOne responded

Thank you for the 5-star review, James! We’re glad you enjoyed our straightforward buying process and friendly team. We appreciate your recommendation and hope you’re loving your BMW. Welcome to the eCarOne family!

eCarOne responded

Thank you for the thoughtful 5-star review, and congratulations on your new Audi! We're glad to hear Trevor provided an accommodating and relaxed purchasing experience without any sales pressure. We also appreciate your feedback regarding our technology and customer registration process. While those systems help us keep the purchasing experience organized and efficient, we understand they may feel like an extra step when you're simply browsing. Your perspective is valuable as we continue improving our process. Thank you for choosing eCarOne and for your recommendation. Enjoy your new Audi!

eCarOne responded

Thank you, Luke, for the wonderful 5-star review, and congratulations on your new BMW! We're glad you enjoyed our selection and appreciated the ability to test drive different vehicles back to back before making your decision. We believe having the freedom to compare vehicles without unnecessary pressure makes finding the right car much easier. It's great to hear Johnny was helpful throughout the process. Thank you for choosing eCarOne and for your recommendation. Welcome to the eCarOne family, and enjoy your new BMW!

eCarOne responded

Thank you, Steph, for such an amazing 5-star review, and congratulations on your new BMW! We love hearing that someone who has purchased plenty of vehicles over the years found our experience to be the most enjoyable yet. That's an incredible compliment! We're thrilled Adam took such great care of you and demonstrated exactly what our no pressure, no haggle, and transparent approach is all about. We truly appreciate your enthusiastic recommendation and your trust in eCarOne. Welcome to the eCarOne family, and enjoy your beautiful BMW!

eCarOne responded

Thank you for choosing eCarOne again, Craig! We’re thrilled that Johnny’s no-pressure approach, consistent follow-up, and communication made your second vehicle purchase another great experience. We truly appreciate your recommendation and your continued trust in our team. Thank you for being part of the eCarOne family, and enjoy your BMW!

eCarOne responded

Thank you, Rod, for the 5-star review! We’re glad you had a great, easy buying experience with the eCarOne team. We believe our customers should be able to choose the optional protection products that make sense for them without any pressure. We truly appreciate your business and are especially happy to hear you’d buy from us again. Enjoy your BMW M3, and welcome to the eCarOne family!

eCarOne responded

Thank you, Danielle, for the 5 star review! We’re glad Paul stayed on top of everything and made your experience easy and transparent. We especially appreciate you recognizing that our optional products are clearly presented and that there were no surprise costs added to the advertised price when you arrived. It’s also great to hear our finance team was able to improve your rate. Thank you for choosing eCarOne, and welcome to the eCarOne family!

eCarOne responded

Thank you, Krystal, for the 5 star review! We’re glad Ken made your BMW purchase easy and helped you get exactly what you wanted. It’s great to hear he made the entire process quick and simple. We truly appreciate you choosing eCarOne. Enjoy your new BMW, and welcome to the eCarOne family!