Ahmad (Adam) Assi

eCarOne responded

We’re sorry for the frustration and that we weren’t able to put this deal together. Regarding outside financing, we do not work with outside lenders. Every bank and credit union can have different funding, documentation, and titling requirements, and those requirements become even more complicated with out-of-state transactions. We need a consistent process with fast funding and no lender-specific titling requirements, which our national lending partners provide. Customers are also welcome to purchase with verified funds if they prefer not to finance through one of our lenders. As for the vehicle, we understand how frustrating it was to be ready to move forward and learn that other customers already had appointments scheduled. We operate on a first-come, first-served basis and do not take deposits to move one customer ahead of another who is already actively working with us. We try to apply that policy consistently and fairly. We apologize that the experience was disappointing. We appreciate that you were ready to purchase from eCarOne, and we’re sorry we weren’t able to make it work this time.

eCarOne responded

Patricia, thank you for the 5-star review! We’re glad Paul was patient, kind, and took the time to help you find the right BMW while staying within your budget. It’s even better to hear you feel like you got a great deal and plenty of value for your money. We’ll make sure Paul and Adam Assi see your kind words and know how much you appreciated them going above and beyond. Enjoy your BMW, Patricia, and welcome to the eCarOne family!

eCarOne responded

Thank you for the fantastic 5-star review, Amir, and congratulations on your new Lucid! We're thrilled to hear Johnny provided such a responsive, helpful, and friendly experience. It means a lot to know you've already said you'd buy from him again. Thank you for choosing eCarOne. Welcome to the eCarOne family, and enjoy your new Lucid!

eCarOne responded

Thank you for the wonderful 5-star review, and congratulations on your new Chevrolet Blazer EV! We're thrilled to hear Paul made your buying experience amazing from start to finish. It's great to know he took the time to answer all of your questions and that our entire team helped make you feel comfortable throughout the process. Providing a relaxed, no pressure experience is exactly what we strive for. Thank you for choosing eCarOne and for trusting us with your purchase. Welcome to the eCarOne family, and enjoy your new Blazer EV!

eCarOne responded

Thank you, Dr. Lutfi, for the wonderful 5-star review! We're so glad to hear you had a nice, easy buying experience and that everyone at the dealership treated you well. We also appreciate you pointing out the issue with the second key. We understand how disappointing that was, and we're sorry it wasn't communicated more clearly during the process. Thank you for bringing it to our attention so we can continue to improve. We truly appreciate your business. Welcome to the eCarOne family, and enjoy your new vehicle!

eCarOne responded

Thank you Jocelyn for the 5 star review and congratulations on your Lucid. We are glad Ahmed took great care of you and made the process easy, straightforward, and pressure-free. At eCarOne, Top Rated Used Luxury Car Dealer DFW, we truly appreciate your business and look forward to helping you again on your next vehicle. Welcome to the eCarOne family!

eCarOne responded

Thank you for your continued loyalty and congratulations on your BMW! We truly appreciate you choosing eCarOne again for your second purchase. Kim, Ahmad, and Elias will be glad to hear they made your experience smooth and seamless from start to finish. Enjoy your BMW and welcome back to the eCarOne family, Top Rated Used Luxury Car Dealer DFW!

eCarOne responded

Thank you for the great review, Darjon! We truly appreciate your continued trust in eCarOne, your Top Rated Used Luxury Car Dealer DFW. Purchasing three vehicles from us means a lot to our entire team, and we are glad to hear you continue to enjoy our selection and the quality of the vehicles we offer. We hope you are enjoying your Teslas, and we look forward to helping you again when it is time for the next one. Welcome back to the eCarOne family!

eCarOne responded

Thank you for the great review, Wilbert! We truly appreciate your loyalty and are honored to have earned your business again for your third purchase since 2011. It means a lot that you continue to trust eCarOne, your Top Rated Used Luxury Car Dealer DFW, over the years. Adam does a great job making sure every detail of the process is handled professionally and smoothly, and we are glad to hear he delivered the kind of experience you have come to expect from our team. Thank you for the recommendation and welcome back to the eCarOne family!

eCarOne responded

John, thank you for your continued loyalty and congratulations on your BMW! We truly appreciate you choosing eCarOne again for your second purchase. Adam and the team will be glad to hear they delivered another great experience with an easy going, no pressure approach and helpful options for additional coverage. That is exactly what we strive to deliver every day at eCarOne, Top Rated Used Luxury Car Dealer DFW. Enjoy your BMW and welcome back to the eCarOne family!