Outstanding!
We drove from Houston and were able to complete everything online before we arrived. We were met by one of the team leaders first, TL, who escorted
We drove from Houston and were able to complete everything online before we arrived. We were met by one of the team leaders first, TL, who escorted us to Jared. The process was unique and welcomed in comparison to previous deals with other dealer purchases. From our point of view, it is the blueprint of how to conduct business and customer satisfaction. Jared, TL, Finance Team, Concierge, and others, we appreciate the VIP felt treatment you provided and keep it going.! Kudos Team!
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by Michael and Shayla B
Oct 23, 2025 -
eCarOne responded
Thank you, Michael and Shayla, for the amazing 5-star review and for traveling from Houston to eCarOne in Plano, Texas for your Tesla Model X purchase! We are so glad Jared, TL, and our finance and concierge teams delivered a VIP experience from start to finish. Completing everything online ahead of time and enjoying a smooth in-person delivery is exactly the kind of convenience and hospitality we strive for. We truly appreciate your trust and kind words. Enjoy your Tesla Model X and welcome to the eCarOne family!
Great shopping experience with no hassle thanks; I’m
enjoying my new toy!!! I will definitely be shopping within again in the near future!!!
enjoying my new toy!!! I will definitely be shopping within again in the near future!!!
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by KGAILES99
Oct 09, 2025 -
eCarOne responded
We’re so glad to hear you had a great and hassle free shopping experience with Jared. Enjoy your new Cadillac Escalade, it’s an amazing ride. Thank you for choosing eCarOne and welcome to the eCarOne family.
Jared is very professional sale's man.
He is friendly and knowledgeable. We bought 2 cars from him so far.
He is friendly and knowledgeable. We bought 2 cars from him so far.
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by Jchenfj54
Sep 17, 2025 -
eCarOne responded
Mr. Chen, thank you for your 4 star review and for choosing eCarOne for your Mercedes EQS 580 purchase. We are glad to hear that Jared provided professional, friendly, and knowledgeable service and that you have trusted him for two purchases so far. Your loyalty means a great deal to us, and we look forward to earning that 5th star on your next visit. Enjoy your Mercedes EQS 580 and welcome to the eCarOne family.
No pressure at all.
Good selection and warranty offers. Great pricing. It was quick and painless. Jared and Ash were great to work with.
Good selection and warranty offers. Great pricing. It was quick and painless. Jared and Ash were great to work with.
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by BGOne
Sep 17, 2025 -
eCarOne responded
Thank you for the 5 star review and for choosing eCarOne for your BMW purchase. We are glad to hear that Jared and Ash provided a no pressure experience and made the process quick and painless. It is great to know you appreciated our wide selection, warranty options, and competitive pricing. Enjoy your BMW and welcome to the eCarOne family.
Very welcoming, efficient, and helpful.
Will recomend to anyone. My guy Jared passed my expectations, and made the experience as easy as it gets. Perfect score.
Will recomend to anyone. My guy Jared passed my expectations, and made the experience as easy as it gets. Perfect score.
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by Assefadawit2018
Aug 27, 2025 -
eCarOne responded
Thank you for the 5 star review. We are so glad to hear Jared exceeded your expectations and made your Tesla purchase as easy as it gets. Your recommendation means a lot to us. Welcome to the eCarOne family and enjoy every mile in your new ride.
Excellent experience!
They made buying a car and having it shipped a very smooth and easy process. I would happily buy another car from eCarOne!
They made buying a car and having it shipped a very smooth and easy process. I would happily buy another car from eCarOne!
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by thundermoose
Jul 17, 2025 -
eCarOne responded
Thank you for the 5-star review! We’re thrilled to hear Jared and the eCarOne team made the car buying and shipping process smooth and easy. Welcome to the eCarOne family. We would be happy to assist with another purchase anytime.
Not upfront on pricing, the price you see online isn’t
the price they will sell it to you for. They charge an additional $2k or more and they tell you it’s not optional even though the contracts later on
the price they will sell it to you for. They charge an additional $2k or more and they tell you it’s not optional even though the contracts later on in the process tell you they are optional and aren’t required to purchase the vehicle. Be VERY careful doing business with them.
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by Lulubelmo
Jul 11, 2025 -
eCarOne responded
Thank you for sharing your feedback. We’re sorry to hear you felt there was confusion regarding pricing. At eCarOne, we make every effort to be transparent by listing our pricing and dealer-installed value protection packages on every website where our vehicles are advertised. These items are pre-installed and applied to every vehicle during our reconditioning process, which is why they are required with the purchase.
We understand this may not work for everyone and appreciate you taking the time to share your perspective.
Apr 16, 2026 -
eCarOne responded
Thank you again for your feedback. We wanted to follow up as we have made a major update based directly on customer input.
UPDATE: As of April 2026, eCarOne has officially adopted a new pricing model. The price you see online is now the price you pay.
We listened to the concerns around dealer add-ons and made a change. All of the same benefits are still included, such as protection packages and enhancements, but they are now built directly into our competitive pricing with no additional charges or surprises.
Our goal is to make the process as transparent and straightforward as possible from start to finish.
We would truly appreciate the opportunity to earn your business again and invite you to check out our current inventory and experience the difference firsthand.
Everyone was so welcoming and nice i started off having a
bad day looking for my car and when I found this one I knew I wanted it. Got to test drive it and I feel in love the car. It was so clean smelled so
bad day looking for my car and when I found this one I knew I wanted it. Got to test drive it and I feel in love the car. It was so clean smelled so nice glad I chose this dealership
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by deontrice
Other Employees Tagged:
Tanner Nguyen
Jun 17, 2025 -
eCarOne responded
Thank you, Deontrice, for the fantastic 5-star review! We're so glad Jared and Tanner were able to turn your day around and help you find the perfect Tesla. It’s great to hear the car exceeded your expectations and that you felt welcomed from the moment you arrived. Enjoy every mile ahead, and welcome to the eCarOne family!
They were very helpful with purchasing a vehicle out of
state :) i would not hesitate using them again!
state :) i would not hesitate using them again!
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by davidjgibbons
Jun 07, 2025 -
eCarOne responded
Thank you, David! We're glad Jared and the team made your out-of-state purchase smooth and hassle-free. We truly appreciate your trust and look forward to helping you again in the future. Welcome to the eCarOne family! 😊🚗
Excellent service and very polite Excellent
knowledgeable about cars Our sales person was very helpful and friendly
knowledgeable about cars Our sales person was very helpful and friendly
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by nickparoo
Jun 05, 2025 -
eCarOne responded
Thank you for the great review! We're glad Jared and Ash provided excellent, knowledgeable service and made your BMW purchase a smooth experience. Enjoy the ride, and welcome to the eCarOne family!
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