TL Ricks
TL Ricks at eCarOne

TL Ricks

Internet Manager

eCarOne

4400 W Plano Pkwy
Plano, TX 75093

Contact Me
5.0
34 Reviews

Dealership Experience

1 yr, 4 mos

Languages Spoken

English English

5.0

34 Reviews

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34 Reviews of TL Ricks

May 25, 2026

Dealership Rating
Employee Rating

It's not like other dealerships, no pressure, leisurely test drive. Ken was wonderful. It's rare to say I'll be back but we'll buy from them again. More

by Happy Camper
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 28, 2026

eCarOne responded

Rebecca, thank you for the 5-star review and congratulations on your Mercedes EQS. We are glad to hear this was one of the easiest car buying experiences you have had. Ken will be happy to know he made such a great impression and helped make the process smooth from start to finish. We are also glad you enjoyed the bow. Thank you for choosing eCarOne, Top Rated Used Luxury Car Dealer DFW. Welcome to the eCarOne family.

April 29, 2026

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Our experience with Kim was great. She was very knowledgeable and attentive to us. She was quick to respond to my questions regarding the vehicle I was interested in. The first down f More

by cdsayegh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ash Osman , Kim Tran

May 19, 2026

eCarOne responded

Thank you Cari for your review and congratulations on your Tesla Model S. We are glad Kim provided knowledgeable, attentive service and was quick to answer your questions throughout the process. We do apologize for the mix up with the charger and for the vehicle not being fully charged at delivery, but we are happy we were able to quickly get the correct charger sent out to you. We are also sorry to hear you are already dealing with a service concern and certainly understand the frustration. We truly hope everything is covered under the factory warranty and resolved quickly for you. Thank you again for your business and for giving eCarOne the opportunity to earn your trust.

April 22, 2026

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I had a great first time buyer experience here, everyone was so friendly and the prices were better than anywhere else I had seen. Very happy with my vehicle purchase and the service provided! More

by mcruz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ash Osman , Kim Tran

May 19, 2026

eCarOne responded

Thank you Monica for the 5 star review and congratulations on your vehicle. We are glad your first time buying experience with eCarOne was friendly, smooth, and provided great value. At eCarOne, Top Rated Used Luxury Car Dealer DFW, we truly appreciate your business and are happy to hear you are enjoying your purchase. Welcome to the eCarOne family!

April 19, 2026

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Easy process, straightforward and pressure free. Ahmed took really good care of us and we will definitely come back and purchase another vehicle here. More

by Jocey24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ash Osman, Ahmad (Adam) Assi

May 19, 2026

eCarOne responded

Thank you Jocelyn for the 5 star review and congratulations on your Lucid. We are glad Ahmed took great care of you and made the process easy, straightforward, and pressure-free. At eCarOne, Top Rated Used Luxury Car Dealer DFW, we truly appreciate your business and look forward to helping you again on your next vehicle. Welcome to the eCarOne family!

April 10, 2026

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I originally had a big issue with this dealers advertising model. But they have actually made adjustments from my feedback. There 1990 in mandatory addons are now properly advertised in there pric More

by Nate G
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Michael Rhima, Paul Adkins

Apr 13, 2026

eCarOne responded

Thank you, Nate, for the 5 star review and for taking the time to share the update. We appreciate you reconsidering eCarOne and hope to earn your business in the future. We look forward to the opportunity to assist you when the time is right.

April 08, 2026

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Everyone at the dealership were friendly and easy to work with. I got the car I wanted at a good price as well. The process didn’t take long at all. More

by torreygilstrap1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dau Nguyen, Bryan Nguyen

Apr 13, 2026

eCarOne responded

Thank you, Torrey, for the 5 star review and for choosing eCarOne, Top Rated Used Luxury Car Dealer DFW for your Tesla Model 3. We are glad to hear Dau and Bryan made the process easy and efficient, and that you were able to get the car you wanted at a great price. That is exactly the experience we strive to deliver. Enjoy your Model 3 and welcome to the eCarOne family. We truly appreciate your business and look forward to assisting you again in the future.

April 05, 2026

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There’s a few places I have in mind when I decide to purchase a new pre owned vehicle.. and I definitely will add ECarOne to that list. Thanks to Kim Tran who made the process super easy and overall a g More

by Axliu29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Sayani, Tony Canales , Kim Tran

Apr 13, 2026

eCarOne responded

Thank you, Andy, for the 5 star review and for choosing eCarOne, Top Rated Used Luxury Car Dealer DFW for your vehicle purchase. We are thrilled to hear you had an easy and stress free experience and that Kim took great care of you every step of the way. That is exactly what we aim to deliver. Welcome to the eCarOne family. We truly appreciate your recommendation and look forward to assisting you again in the future.

March 21, 2026

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Kim and her team was amazing and easy to work with. In addition, she was kind, focused on ensuring my husband and I were taken care of. More

by Dharri5489
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elias Sahwani, Kim Tran

Mar 21, 2026

eCarOne responded

Thank you, Dianna, for the 5 star review and for choosing eCarOne for your BMW X5. We are so glad to hear Kim and her team made the experience amazing and easy, while making sure you and your husband felt taken care of every step of the way. Providing a kind, attentive, and customer focused experience is exactly what we strive for at eCarOne. Welcome to the eCarOne family, and congratulations on your BMW X5 from Top Rated Used Luxury Car Dealer DFW.

March 11, 2026

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Jared is AMAZING! ! The moment you walk in the doors you are immediately greeted by a very friendly staff. I felt like I was part of a family!! Zero pressure!! I wouldn More

by jessica scheels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trevor Trpkosh, Jared Otte

Mar 18, 2026

eCarOne responded

Jessica, thank you for the amazing review and congratulations on your Tesla! We are thrilled to hear Jared made such a strong impression and that you felt welcomed from the moment you walked in. Creating a friendly, family-like, zero pressure experience is exactly what we strive for every day at eCarOne, Top Rated Used Luxury Car Dealer DFW. We truly appreciate your loyalty and recommendation. Enjoy your Tesla and welcome to the eCarOne family!

March 01, 2026

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Employee Rating

Purchased a 2017 Alfa Romeo Giulia Ti from eCarOne and had a great experience overall. The entire team was super straightforward from start to finish. Sales, finance, everyone I interacted with was on the More

by Alex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ash Osman, Johnny Tran

Mar 18, 2026

eCarOne responded

Alex, thank you for the detailed review and congratulations on your Alfa Romeo Giulia Ti! We are glad to hear you had a straightforward, no games experience from start to finish. Transparency and efficiency are exactly what we aim to deliver, and it is great to know our team stayed aligned throughout your purchase. Johnny Tran will be happy to hear he provided responsive, honest service and made sure you had all the information you needed without any pressure. We also appreciate you recognizing our upfront approach to pricing and options. Our goal is to eliminate surprises and respect your time every step of the way. Thank you for the recommendation and for choosing eCarOne, Top Rated Used Luxury Car Dealer DFW. Enjoy your Alfa Romeo and welcome to the eCarOne family!

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