Jarett Veins

I was serviced by Soamy today. It was a perfect customer experience. Soamies customer service was above and beyond. I will definitely be requesting her next time im serviced at thi It was a perfect customer experience. Soamies customer service was above and beyond. I will definitely be requesting her next time im serviced at this dealership. The dealership needs more lovely people like her. Thank you for making my experience pleasurable. More

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I never like going to the dealer for service. most treat people like they don't have a clue. when I went to Imperial Toyota it was very different. Jarett Viens made the experience an actual pleas most treat people like they don't have a clue. when I went to Imperial Toyota it was very different. Jarett Viens made the experience an actual pleasant one. thank you! More

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I had my Tundra serviced. it was an urgent situation as i was headed out of town. the service advisor, Jarett Viens did an exceptional job getting the vehicle in and the servi it was an urgent situation as i was headed out of town. the service advisor, Jarett Viens did an exceptional job getting the vehicle in and the service completed quickly. More

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I've been going to Imperial for many many years. Service writers at Imperial Toyota are very good at what they do. I always have a good experience working with that team. Service writers at Imperial Toyota are very good at what they do. I always have a good experience working with that team. More

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Convenience is a must & imperial Toyota provides that’ ain’t with impeccable customer service accommodations & much more ! ain’t with impeccable customer service accommodations & much more ! More

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The Sales Manager Bob was great to deal with the purchase of my 2025 Toyota Grand Highlander! Very Professional and Very Helpful with the process! Had a good experience with the finance manager as well! of my 2025 Toyota Grand Highlander! Very Professional and Very Helpful with the process! Had a good experience with the finance manager as well! The area that was frustrating was the back office with getting the paperwork to the insurance company in a timely manner! Bob stepped in and took care of it! Thank You Bob! More

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Worked with Devin and Jarett on this trip into the Dealer. Really like the way these guys worked together to figure out what was wrong with my car and to give me some straight up answers on what was w Dealer. Really like the way these guys worked together to figure out what was wrong with my car and to give me some straight up answers on what was warranty and what was not. I was really happy with the service and liked that they answered a my questions on the spot. More

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Jarett was great to work with this week when I went into the Toyota dealership. I appreciated that he jumped up when I came in and offered to assist me right away. He was very helpful and explained exactly the Toyota dealership. I appreciated that he jumped up when I came in and offered to assist me right away. He was very helpful and explained exactly what was wrong with my car and what should be fixed in the next few months. I like that I left with my car fixed but with a plan that I can use to budget the next 2 visits to his dealership. I am not sure if he is a manager but a bunch of the other advisors asked him questions during my time with him. He was respectful to me and helpful to them, it was nice to see such great leadership. I am not easily impressed but this guy knows his stuff. More

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Good vibes & great work ethic. I highly recommend anyone to this dealership even if you don’t have a Toyota I highly recommend anyone to this dealership even if you don’t have a Toyota More

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Jarrett was very helpful and knowledgeable. Jarrett was able to answer all of my questions and made sure i knew what was going on at every step. He was kind and made the process of servicing my Jarrett was able to answer all of my questions and made sure i knew what was going on at every step. He was kind and made the process of servicing my SUV easy. I had a great overall experience. More

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