Jarod Thorman | Page 11

I drive 65 miles each way because of Norman Vassel and Steve Canaljo. Steve should come back as a service manager and Norman needs a raise and a promotion. There's nothing like them for miles! Steve Canaljo. Steve should come back as a service manager and Norman needs a raise and a promotion. There's nothing like them for miles! More

by CASEY170761 Verified Customer Verified Customer

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Not sure who is Erica Ortiz? ?? Was a little disappoint in service commination this time. Was passed off by Gian as he was unsure of the problem. (understandable) Then Jarod sp ?? Was a little disappoint in service commination this time. Was passed off by Gian as he was unsure of the problem. (understandable) Then Jarod spoke to me and was told he was giving the car to the service department and it would be about two hours before he had an answer. So I chose to be uber to Walmart. Was told in by Jarod he would contact within those two hours to let me know the problem. Well needless to say he did not, so after two and a half hours called and spoke with Gian and asked could he send a uber back for me as I had been done and was just sitting in the sun at Walmart. Once back I texted Jarod to let him know I was back at the dealership and sitting outside. About 15-20 minutes later Jarod contacted me to let me know that my car was with a software technician and hopefully he would be done within an hour. Not really discussing the problem just it was with a software technician. More commination would of been greatly appreciate. More

by SASSEE_35 Verified Customer Verified Customer

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Jarod is super helpful and informative. Is always available to assist my wife and I. I've been going to you guys for years! And Jarod is the my go to! Is always available to assist my wife and I. I've been going to you guys for years! And Jarod is the my go to! More

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Great service 100% recommend. They will go out of their way to help you out!! They will go out of their way to help you out!! More

by vreymon1 Verified Customer Verified Customer

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My experience with Jarod here was wonderful. He was professional, patient, and fair. My car was attended to very quickly and their communication with me was so good. He was professional, patient, and fair. My car was attended to very quickly and their communication with me was so good. More

by MARYSHELNUT Verified Customer Verified Customer

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I live a mile from Wesley Chapel Toyota but I drive to Toyota of Tampa Bay because the service department is the best and I trust them. Toyota of Tampa Bay because the service department is the best and I trust them. More

by TERRYINFLA Verified Customer Verified Customer

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Great service with great employees. Jarod always takes care of us. Prices are a bit high, but the quality matches it Jarod always takes care of us. Prices are a bit high, but the quality matches it More

by ballengeere Verified Customer Verified Customer

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JC was awesome best service i ever had in and out within a half hour cant go wrong! and the whole sales department is amazing, shout out to Dillon in service! a half hour cant go wrong! and the whole sales department is amazing, shout out to Dillon in service! More

by JUSTINDAMICO96 Verified Customer Verified Customer

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Service department was excellent. I worked Jared and he had my truck done within a few hours. I worked Jared and he had my truck done within a few hours. More

by bjmoos Verified Customer Verified Customer

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Courteous professionals. It was a smooth process from the beginning to the end. Thank you guys! It was a smooth process from the beginning to the end. Thank you guys! More

by TOMBOYLEE12 Verified Customer Verified Customer

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