Jarred Anderson | Page 8

It appears the maintenance person attempted to upsell my wife outlining maintenance when clearly the Toyota mileage chart contradicted what he recommended . I.e. spark plug change at 54k mileage when Toyota wife outlining maintenance when clearly the Toyota mileage chart contradicted what he recommended . I.e. spark plug change at 54k mileage when Toyota recommends 80K More

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Fast and efficient service, my service took right at 45 minutes. Great experience. Always a pleasure. minutes. Great experience. Always a pleasure. More

by HEDDEN3220 Verified Customer Verified Customer

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After repeated requests to make sure the AC is working when repairs completed it wasn’t. when repairs completed it wasn’t. More

by LESVENTS Verified Customer Verified Customer

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The service personnel know what they are doing. The lounge area is adequate. Overall, my encounter took longer than expected, but when the system worked, it worked well. The lounge area is adequate. Overall, my encounter took longer than expected, but when the system worked, it worked well. More

by james.slotter Verified Customer Verified Customer

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Very kind and professional. Service was completed very quickly. Helpful staff. I never hesitate to carry my truck to Easley Toyota for service. Service was completed very quickly. Helpful staff. I never hesitate to carry my truck to Easley Toyota for service. More

by TIMSHEPPARD Verified Customer Verified Customer

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As far as we can tell, the warranty covered work has solved our problem. Service was prompt and polite. solved our problem. Service was prompt and polite. More

by LEDGERWOOD143 Verified Customer Verified Customer

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We use Toyota of Easley to service our '24 Corolla and have always been satisfied. Recently, we purchased a 25-yr old Camry with over 237k miles on it to have as a back-up/utility vehicle. We took it in w have always been satisfied. Recently, we purchased a 25-yr old Camry with over 237k miles on it to have as a back-up/utility vehicle. We took it in with a list of things we thought needed to be done based on internet research for recommended maintenance based on mileage and the car having sat for 5 years. Jarred took time to listen as we shared with him what we knew about the vehicle, our concerns, and what our ultimate goal was (to make sure everything was in good running order so we'd have a reliable secondary car). He looked over the services we'd requested and instead of trying to sell us services we didn't need, he was honest and told us that some of the services actually were not recommended and that some may not be needed. He explained the various items they would check, and informed us they would only do the additional diagnostics and flushes if the inspection indicated they needed to be done. Once the inspection was done, he went over the the inspection list and told us what issues were found, the recommended remedies, and the costs. We where sent a text with all of this and were able to go over the list and prices and select the repairs and services we wanted them to move forward with, right from my phone. Jarred explained the wait time for parts that had to be ordered, and informed us of the anticipated time for the repairs. To our surprise, the repairs we completed sooner than we anticipated. We greatly appreciated being kept informed of the progress, the costs, and not having a pushy service advisor trying to sell us more. And Jarred was friendly and respectful! More

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I highly recommend Toyota of Easley! The service department is efficient and always make sure that my car is in great working order! Thank younToyot a of Easley! The service department is efficient and always make sure that my car is in great working order! Thank younToyot a of Easley! More

by cathyparks Verified Customer Verified Customer

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I always have a great experience with Toyota of Easley's service department. They go above and beyond to make sure you are satisfied. I am a very pleased customer. service department. They go above and beyond to make sure you are satisfied. I am a very pleased customer. More

by MEDTEC2003 Verified Customer Verified Customer

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I made appointment to have synthetic oil change on my Camaro. When I went to paid they have put in regular oil. I questioned this and was told my last oil change was regular oil. I had service record Camaro. When I went to paid they have put in regular oil. I questioned this and was told my last oil change was regular oil. I had service record in my dash that indicated I paid for synthetic oil $104.00. Clearly there was a communication breakdown and my appointment was not followed as scheduled and communication checking out was not accurate. More

by angieell Verified Customer Verified Customer

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