Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 110

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

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1824 Reviews of Jarrett Elder Sr.

February 02, 2022

Dealership Rating
Employee Rating

Customer service was good All my questions was answer I Customer service was good All my questions was answer I will refer a friend Thank you More

by DJSOUND60
Customer Service
Recommend Dealer
Yes
Feb 03, 2022

Toyota of Coconut Creek responded

We're happy we could make a fan out of you. Thanks so much for choosing Al Hendrickson Toyota!

February 02, 2022

Dealership Rating
Employee Rating

Good service and customer service I like this place I come back again and tanks More

by mauricio84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HENRY DELGADO

Feb 03, 2022

Toyota of Coconut Creek responded

Mauricio, thank you so very much for your kind words and support for Al Hendrickson Toyota! We're always happy to lend a hand with your service needs, and we look forward to working with you again down the road!

February 01, 2022

Dealership Rating
Employee Rating

1st time there. Super friendly service team. Honest evaluation and clear explanations. Loved it. Definitely keeping them as my service location. More

by CHRISTIANNE.NUNEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2022

Toyota of Coconut Creek responded

We were delighted to welcome you for your first visit to Al Hendrickson Toyota! Thank you for your business and your awesome review. We look forward to working with you next time!

February 01, 2022

Dealership Rating
Employee Rating

Jarrett is an excellent service advisor. He got my vehicle in and kept me up to date with the progress of my Truck. It was real easy speaking with him as he is very knowledgeable. Thank you Jarrett. More

by smbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2022

Toyota of Coconut Creek responded

Thank you for trusting our team with your business and your truck! We are thrilled that you were so well taken care of by Jarrett, and we hope to welcome you back to Al Hendrickson Toyota for your future services.

February 01, 2022

Dealership Rating
Employee Rating

The service writer was very good at his job. The one problem I have, was I brought with me Mobile 1 synthetic motor oil 0W 20 . The technician never used it. I was kinda upset. More

by DANIELMARION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2022

Toyota of Coconut Creek responded

Thank you for the review, Daniel. We want the most for our guests, and we apologize for the mixup regarding your oil. I assure you that I will look into this situation so I can better understand what happened here. If there is anything more I can do to assist you or improve your time working with us, please feel free to give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

Feb 02, 2022

DANIELMARION responded

danielmarion@ymail.com

January 31, 2022

Dealership Rating
Employee Rating

Had a recall and they took care of it. Took me home and returned me to dealership. No problem. More

by MIKKK65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

January 31, 2022

Dealership Rating
Employee Rating

Oil change took over 2 hours. This service usually takes an hour or less time. More

by MRBILL276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar Vizcarra

Feb 02, 2022

Toyota of Coconut Creek responded

Thank you for your review. I'm sorry that your recent visit went overtime and I appreciate you bringing this to my attention. I hope we have another chance to deliver five-star service. Norman Frantz - Service Manager - 954-545-6931

January 31, 2022

Dealership Rating
Employee Rating

I had the motor for my windshield wipers replaced and everyone is telling me I got riped off from u because u charged me almost $1,000.00 to replace it and the part alone was not expensive. I spend a lot More

by LOGATTOMARG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2022

Toyota of Coconut Creek responded

This feedback is very concerning to read. We strive to deliver top-notch service at a competitive value, and it is never our intention to take advantage of our guests. I would appreciate the chance to speak with you to see what more I can do to assist with your situation and help make things right. If you are willing to discuss this further, please give me a call directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

January 30, 2022

Dealership Rating
Employee Rating

From drop off to picking up my car, everyone was very polite, positive, courteous. Superlative service. I am very grateful. More

by kahoona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2022

Toyota of Coconut Creek responded

We are excited to see that the Al Hendrickson Toyota team delivered an excellent experience! We appreciate you saying that our team was polite, courteous, and wonderful to work with.

Jan 30, 2022

kahoona responded

From drop off to picking up my car, everyone was very polite, positive, and courteous. Superlative service. I am very grateful, and thankful.

January 29, 2022

Dealership Rating
Employee Rating

Service depart (Chris) was excellent My truck was in and Service depart (Chris) was excellent My truck was in and out of service in a very short time More

by garysw1018
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Jan 31, 2022

Toyota of Coconut Creek responded

Thank you for the great review, Gary! We are so glad to hear that you had such a successful service experience working with Chris and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

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