Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 134

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

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1824 Reviews of Jarrett Elder Sr.

August 06, 2021

Dealership Rating
Employee Rating

-even with an appointment I had to wait more than an hour - they brought the car with out washing it and with more plastic inside they didn’t removed -the agent was very kind More

by ingrid.gicherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 28, 2021

Toyota of Coconut Creek responded

Hi Ingrid, thanks for taking the time to leave your feedback. I'm sorry to hear that we kept you waiting-- that must have been quite frustrating. I also apologize that you were disappointed with the condition of your car, and I will speak to my team to understand why there was more plastic in your vehicle. Despite all this, I'm glad that your agent was kind. Please don't hesitate to give me a call if there's anything I can do for you. Thanks, Gary Cann - Vice President Parts and Service - (954) 972-1100

August 04, 2021

Dealership Rating
Employee Rating

Everything was great I would recommend the company to anyone great customers service polite every thing was fantastic definitely would recommend the service to anyone More

by JJEAN77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Aug 04, 2021

Toyota of Coconut Creek responded

Your recommendation of our team at Al Hendrickson Toyota is extremely valuable to us! We take great pride in our ability to provide outstanding customer service at every opportunity. Thank you for the fantastic review and next time you need service, we'll be here!

July 31, 2021

Dealership Rating
Employee Rating

Jarrett always take care of us in an outstanding way!! He is always willing to heard what we need and what else he can suggest. He’s the best!! Thank you Jarrett!! Debbie. More

by DEBORAHDELABLANCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Toyota of Coconut Creek responded

Thank you for your kind review, Deborah! We're so glad to hear the Al Hendrickson Toyota team could be a help. Come back soon!

July 25, 2021

Dealership Rating
Employee Rating

I always have a good experience when I visit Al Hendrickson Toyota. It’s been my experience with car dealerships that women are treated poorly but not at your dealership. Thank you. More

by RLEV5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2021

Toyota of Coconut Creek responded

We're over the moon to hear our commitment to top-notch customer care has been made clear to you. Thank you for trusting Al Hendrickson Toyota with your business - we hope to see you again down the road!

July 24, 2021

Dealership Rating
Employee Rating

Thank you for my experience with dealership.Sometimes when make appointments service almost two hours and my Opinion we need to hire for mechanical faster services More

by achillebelony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Aug 16, 2021

Toyota of Coconut Creek responded

It's our pleasure to assist you and we appreciate you taking the time to post a review. We want the best for our customers so we have been trying to hire more technicians and hopefully the next time you visit you will see a difference. If there is anything further that I can help with, please contact me directly. Gary Cann - Vice President Parts and Service - (954) 972-1100

July 22, 2021

Dealership Rating
Employee Rating

Wonderful service Clean not noisy waiting roomCourteous Wonderful service Clean not noisy waiting room Courteous well trained staff The service inspection was done in professional fast manner I would More

by kgaloian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Jul 23, 2021

Toyota of Coconut Creek responded

Thank you for taking the time to share! Hearing that you had such an outstanding experience working with the Al Hendrickson Toyota team made our day. Safe travels, and we hope to see you back again down the road!

July 22, 2021

Dealership Rating
Employee Rating

Attendants are very polite and respectful. Time given for job was accurate. Access to Manager on duty was easy. Manager listened to my comments attentively. The experience was great. More

by mslakhdhir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2021

Toyota of Coconut Creek responded

Thank you for sharing your thoughtful feedback! We are grateful to have you as a customer and we hope to welcome you back to Al Hendrickson Toyota for your future service needs. Drive safely!

July 20, 2021

Dealership Rating
Employee Rating

Jarrett the service assistant is very good. Excellent job Jarrett. He is deligence and respectful. He is helping Al Hen. with his excellent service. The quality of work is always excellent. More

by miguelaperezrobles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2021

Toyota of Coconut Creek responded

Miguel - Thank you for the great review! We appreciate your business and are thrilled to hear that Jarrett went the extra mile to assist with your vehicle. Drive safely, and we hope to see you again down the road! - The Al Hendrickson Toyota team

July 18, 2021

Dealership Rating
Employee Rating

The workers are okay, but took far too long for an oil change and tire rotation, even with an appointment. Over 2 hours. Place could provide better snacks/food if people have to wait so long. More

by DIMATTIA1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2021

Toyota of Coconut Creek responded

I am sorry to hear that your visit took longer than we had anticipated. We strive to deliver a seamless service experience for our guests, and it is never our intention to inconvenience them. I assure you that we will use this feedback to work towards improving our efficiency in the future. If there is anything more we can do to assist you, or anything else you would like to share, please do not hesitate to reach out. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

July 12, 2021

Dealership Rating
Employee Rating

I really appreciated how Jarret came to me as soon as I pulled into the service department with my car. He recognized that I was dealing with an unexpected situation and was very attentive to me issues. More

by CHINNERYAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Toyota of Coconut Creek responded

Thank you for taking the time to leave us your review! We pride ourselves on delivering a straightforward and seamless experience for our guests and are thrilled you had a positive Al Hendrickson Toyota visit. Take care!

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