Jarrett Elder Sr. | Page 46

The intake service personnel are extremely knowledgeable and pleasant. Some of the technicians are not up to par especially when repairing brakes. and pleasant. Some of the technicians are not up to par especially when repairing brakes. More

by GLEEISME52 Verified Customer Verified Customer

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The issue was with mirrors, mirrors did not adjust when in reverse moving backwards. ECU was replaced, but then remote and mobile app stopped to work. I brought my truck back to service, they fixed remote, in reverse moving backwards. ECU was replaced, but then remote and mobile app stopped to work. I brought my truck back to service, they fixed remote, but mirrors are not working again. I have to bring it back again. Every time I come to the dealership it costs me $15 for uber ride. Now it is going to be at least $45 instead of $15. This dealership wastes lots of my time and also costs me money. Also, after the last service about a month ago I noticed that steering wheel significantly shakes at a speed of $65mph and the truck is pulling to the right. I reported this issue to the service center and replied "we did not find anything". So, they made it worse and now I have to spent my time and efforts to convince them to fix what they broke. Summary of my experience: they do not fix at first attempt, they break something else, they do not admit. More

by dm Verified Customer Verified Customer

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Jarrett is the best! He cares and takes his time to explain. Give him a try He cares and takes his time to explain. Give him a try More

by JEFFREY.NEWMAN Verified Customer Verified Customer

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The service desk is situated outside, so to be checked in at this time of year is a bit uncomfortable, given 93 degree weather. The service is completed in a reasonable time and they keep your vehicle clean at this time of year is a bit uncomfortable, given 93 degree weather. The service is completed in a reasonable time and they keep your vehicle clean during the process. More

by LODGEPOINTELLC Verified Customer Verified Customer

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Well the service i had done, oil change, is now way overpriced. Went from 2 for 69.99 I believe to now thats one oil change. I could've just done at midas for less. While inflation is high doubling the overpriced. Went from 2 for 69.99 I believe to now thats one oil change. I could've just done at midas for less. While inflation is high doubling the price is not good for me especially if you can find it cheaper. I realize lower priced oil changes is probably a tactic to solicit more services. When i found out about the hike I stayed. I stayed because i was already there, and i needed it even though i didnt want to. However, it is now a cause to not go back. Thank you More

by Will Verified Customer Verified Customer

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Well the service i had done, oil change, is now way overpriced. Went from 2 for 69.99 I believe to now thats one oil change. I could've just done at midas for less. While inflation is high doubling the overpriced. Went from 2 for 69.99 I believe to now thats one oil change. I could've just done at midas for less. While inflation is high doubling the price is not good for me especially if you can find it cheaper. I realize lower priced oil changes is probably a tactic to solicit more services. When i found out about the hike I stayed. I stayed because i was already there, and i needed it even though i didnt want to. However, it is now a cause to not go back. Thank you More

by Will Verified Customer Verified Customer

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I paid double the standard repair cost and had bring the car back 3 times because of the shoddy work. Waste of my time and money. car back 3 times because of the shoddy work. Waste of my time and money. More

by MAURICELORD Verified Customer Verified Customer

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Not trustworthy. i am very disappointed in the way I am being treated with my request for original repair to my newly purchased used 2021 Toyota RAV4 i am very disappointed in the way I am being treated with my request for original repair to my newly purchased used 2021 Toyota RAV4 More

by ROBLASSMORRIS Verified Customer Verified Customer

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In and out in a little more than an hour. Jarrett Elder is the go to guy. Jarrett Elder is the go to guy. More

by harr.yk2010 Verified Customer Verified Customer

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Jarrett was helpful and the service was quick. Ill be back when service is needed Ill be back when service is needed More

by CONNELLYJ896 Verified Customer Verified Customer

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