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Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 61

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

Write a Review

1824 Reviews of Jarrett Elder Sr.

January 19, 2023

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Employee Rating

Awesome customer service and vehicle maintenance. Service completed on time and delivered promptly as promised More

by SYLVEE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2023

Toyota of Coconut Creek responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

January 18, 2023

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Employee Rating

We were no informed on the status of our car for 5+ hours. I had to contact service rep to get updates. Disappointed in the service I received, usual service is great! More

by Mrpitman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 20, 2023

Toyota of Coconut Creek responded

I am very sorry that we did not deliver the five-star service we pride ourselves on. This does not sound like the excellent communication we expect from our team, and I do apologize that we've let you down. Your feedback will be used to improve for you next time. If there is anything else I can help with, please reach out. Thank you, Norman Frantz - Service Manager - 954-545-6931

Jan 20, 2023

Toyota of Coconut Creek responded

Thanks for the update! We are happy to hear that you are satisfied with our work and that your concerns have been resolved. Please never hesitate to reach out if there is anything else we can do for you. Take care!

Jan 20, 2023

Mrpitman1 responded

Updated response I have gotten my car back and everything seems to be fantastic! Other than the lack of being informed I have no complaints and as always be bringing my car to Al Hendrickson Toyota.

January 18, 2023

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Al Hendrickson Toyota it is a nice place to do business,I like it.every one treat you with respect.i will recommend other people to Al Hendrickson at any time. More

by MANNIE1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Jan 18, 2023

Toyota of Coconut Creek responded

Thanks so much for supporting the Al Hendrickson Toyota team! We appreciate your willingness to recommend our business.

January 17, 2023

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Employee Rating

Sales people are efficient, got the job done quickly I was in and out. Love More

by ALLIANNJ227.AJ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2023

Toyota of Coconut Creek responded

Thanks for this great review of Al Hendrickson Toyota! We are glad to have your trust in our team. We are here to help with any of your Toyota needs!

January 14, 2023

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Jarrett is the best in the service department, his very respectful and always on time More

by LFLERIMA
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2023

Toyota of Coconut Creek responded

Thank you for the review! We appreciate the kind feedback about Jarrett and hope to see you back again at Al Hendrickson Toyota. Safe travels!

January 13, 2023

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Employee Rating

Thorough, informative and efficient. When scheduled work is required, Mr. Elder points this out in Lay-men"s and easily understandable terms. Mr. Elder has been my personal tech advisor More

by KWILL11187
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2023

Toyota of Coconut Creek responded

We really appreciate your confidence in our work! Thank you for choosing Al Hendrickson Toyota and for sharing your positive feedback. We look forward to welcoming you back next time!

January 12, 2023

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Employee Rating

Everything was as I expected: first-rate. I always deal with Mr. Elder; he is the best! More

by KFSTONE
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Workmanship
Service Time
Recommend Dealer
Yes
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Jan 12, 2023

Toyota of Coconut Creek responded

It was our pleasure to serve you! Thank you for the excellent review and for trusting Al Hendrickson Toyota with your automotive needs. Mr. Elder will appreciate the shoutout. Have a great day and we hope to see you again down the road!

January 10, 2023

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Employee Rating

Awesome easy to work with. Very customer friendly and concern fir their customers. I love AL Hendrickson Toyota More

by BEVVY_ROB
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wesner Larose

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Jan 11, 2023

Toyota of Coconut Creek responded

We’re delighted to get your 5-star review. Thanks for working with the Al Hendrickson Toyota team!

January 06, 2023

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Employee Rating

Mechanic sloppy got oil all over the interior of my door , cleaned oil with water I cannot believe the level of professionalism in this place :( More

by RENATTOBATTIFORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 16, 2023

Toyota of Coconut Creek responded

I am sincerely sorry for how your vehicle was returned to you. This is certainly not the high standard we expect from our team, and we will be sure to address this feedback and use it as a training opportunity to improve. I hope we get the chance to leave a better impression next time. Thank you, Norman Frantz - Service Manager - 954-545-6931

January 06, 2023

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Employee Rating

They did fine job without an apt. I hope to return with my other Prius plug in More

by BRIANBROOKSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2023

Toyota of Coconut Creek responded

Thank you, Brian, for stopping in and leaving Al Hendrickson Toyota a review. We look forward to seeing you again soon.

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