Jason Chen
Jason Chen at Helms Bros., Inc.

Jason Chen | Page 18

Sales Consultant

Helms Bros., Inc.

208-24 Northern Blvd
Bayside, NY 11361

Contact Me
4.9
212 Reviews

Ni Hao! My name is Jason Chen and I was born in Xiamen, China in 1972. As a young boy I left China in 1977 to reside in Hong Kong until my family and I were able to move to the United States in 1980. I currently live in Queens, NY and have been living in New York for the past 25 years. I am able to speak 5 different dialects of Chinese. My time here in the Untied States has transitioned me into many different fields. My first job was with my father who owned a Chinese food restaurant. From there I became greatly interested in the sales field. I sold many different products, but nothing compared to the automobile industry. I first started out in a car leasing company and quickly worked my way up to becoming a car salesman here at Helms Bros. Mercedes Benz for almost 7 years. Every year I sponsor the hole in one golf outing for the Chinese World Journal. I like to spend time with my wife and two children's and go on family vacations. I take joy in thinking about the wonderful op

4.9

212 Reviews

Write a Review

212 Reviews of Jason Chen

July 04, 2018

Dealership Rating
Employee Rating

Superb Dealership Great service. Great people. Great car! I was very pleased with the dedicated professionalism of the staff. Truly superlative. Superlative times ten. More

by XL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Lang

Jul 05, 2018

Helms Bros., Inc. responded

Thank you for the kind words, and we look forward to seeing you again!

June 29, 2018

Dealership Rating
Employee Rating

I like Andy Lin, he’s the reason I keep coming back. It was good. I’ve been coming to helms for 10 years. If I did not like it I would not be coming back year after year. More

by LAMB_PHYLLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Lin

Jun 29, 2018

Helms Bros., Inc. responded

We can't thank you enough for the kind words!

June 29, 2018

Dealership Rating
Employee Rating

Comfortable to deal with them Get the quality services and expectable value from this dealership and service Center. Definitely I’ll recommend to everyone that I have relationships More

by Jayson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Lin , Mark Ma, Kyle Ma

Jun 29, 2018

Helms Bros., Inc. responded

We can't thank you enough for the kind words!

June 29, 2018

Dealership Rating
Employee Rating

Friendly Salesman - Jason Chen Jason Chen is very expiernece and friendly sales person. I’m glad I went through him and looking forward to work with him when I have to renewal the More

by LI.PETER68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2018

Helms Bros., Inc. responded

We can't thank you enough for the kind words!

June 29, 2018

Dealership Rating
Employee Rating

Smooth Transaction My wife and I were interested in a specific model. When we spoke to Jason about it, he was able to secure the car from out of state. In addition, More

by uh.kenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2018

Helms Bros., Inc. responded

We can't thank you enough for the kind words!

December 23, 2017

Dealership Rating

2016 g550 Got Problem since first day My name is Juan zheng , I got a demo g550 from Jason Chen few month ago, since first day I got the car , the steering wheel was not center , takes 4 More

by Jenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 03, 2018

Helms Bros., Inc. responded

Mr. Zheng, We are very sorry that you were not satisfied with the services received. As previously explained, the alignment of your vehicle fell within Mercedes Benz specifications. You confirmed this while driving a new G550W4 that was provided for comparison. Since your vehicle has recently returned to the service dept., both the shop foreman and service manager, Richard Grein will be involved with the diagnosing and repair of the water leak complaint. We value your business and feedback and look forward to exceeding your service expectations. If you have any further questions, please feel free to contact Mr. Richard Grein directly at (718) 631-8299 or via email rgrein@helmsbros.com.

January 27, 2017

Dealership Rating
Employee Rating

Greatest Sales Rep, Jason Chen Jason Chen is very much a professional Sales rep. He is a very much loyalty we deal couples car with him so that recently we back to see him and br More

by Jennifer Tsung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2017

Helms Bros., Inc. responded

Hi Jennifer, Thank you for taking the time to share your positive experience here at Helms Bros. Inc.! It is great to hear that you received a stress-free and thorough explanation of your new vehicle! We pride ourselves on our knowledgeable staff. I will be sure to pass your praises on to Jason!

December 09, 2016

Dealership Rating
Employee Rating

Great dealership with personal service I Had the best experience with the Helms Brothers dealership . Not only were Ronald Dent and John Kunz professional and knowledgeable. They made the More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ronald Dent, John Kunz

Dec 12, 2016

Helms Bros., Inc. responded

Hi Julie, Congrats on the new ride! Here at Helms Bros. Inc., we pride ourselves on our knowledgeable staff and stress-free atmosphere. I will be sure to pass your kind words on to Jason, Ronald and John! We look forward to exceeding your expectations again in the future.

September 03, 2016

Dealership Rating
Employee Rating

There are many good sale person but not this one we considered two Mercedes-Benz dealers whom are nearby our house, Helms Bros and Ralley. We finally bought a new GLE350 from Helms Bros' Jason Chen. More

by phil2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 21, 2016

Helms Bros., Inc. responded

It is always our goal to deliver an outstanding product as well as experience for each and every customer that walks through our doors. We strive to make the negotiation process transparent, and we do not want to have anyone feeling pressured at any time. When a client feels they have received an offer that is fair for the value they receive, only then do we move forward. A few days after delivery, the client did come back with a concern about a blemish on the bumper. As this was the first time the client had leased with us and I am the GM of the store, I did get involved. I assured them that if they were not happy with the repair, that I would replace the vehicle with a new one. Once we came to an agreement of returning the car they bought in exchange for a new car, they decided they would prefer a refund of 1000.00 instead. We felt the offer of a new car would show the client that we were not trying to be dishonest. Unfortunately, they wanted cash, not the option we offered. A new clients experience means everything to us, and we are equally disappointed that we did not meet their expectation. The client is encouraged to reach out to me in the future for any needs they may have.

January 02, 2016

Dealership Rating

The service representative Mr. Lin is a kind person and very professional. He has done a very nice service. He would notify the customer in the progress of during the service ti More

by Huyueh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Lin

Jan 04, 2016

Helms Bros., Inc. responded

Thank you for your business and feed back! We are so lucky to have Andy on our staff, he is always very professional, knowledgeable and considerate. We are so pleased you enjoyed his services as well as your time spent here at Helms Bros and we will be sure to pass along your kind review.

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