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Jason Chen
215 Reviews
Ni Hao! My name is Jason Chen and I was born in Xiamen, China in 1972. As a young boy I left China in 1977 to reside in Hong Kong until my family and I were able to move to the United States in 1980. I currently live in Queens, NY and have been living in New York for the past 25 years. I am able to speak 5 different dialects of Chinese. My time here in the Untied States has transitioned me into many different fields. My first job was with my father who owned a Chinese food restaurant. From there I became greatly interested in the sales field. I sold many different products, but nothing compared to the automobile industry. I first started out in a car leasing company and quickly worked my way up to becoming a car salesman here at Helms Bros. Mercedes Benz for almost 7 years. Every year I sponsor the hole in one golf outing for the Chinese World Journal. I like to spend time with my wife and two children's and go on family vacations. I take joy in thinking about the wonderful op
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215 Reviews of Jason Chen
December 09, 2016
Great dealership with personal service I Had the best experience with the Helms Brothers dealership . Not only were Ronald Dent and John Kunz professional and knowledgeable. They made the I Had the best experience with the Helms Brothers dealership . Not only were Ronald Dent and John Kunz professional and knowledgeable. They made the experience seamless. They knew the Ins and outs of the vehicle and answered all of our questions. They put my husband and myself at ease making this major purchase. Jason was excellent with respect to the financing . I cannot recommend them enough and hope this will not be my last purchase. Thank you again. Julie and Dwight West More
by Julie
Other Employees Tagged: Ronald Dent, John Kunz
September 03, 2016
There are many good sale person but not this one we considered two Mercedes-Benz dealers whom are nearby our house, Helms Bros and Ralley. We finally bought a new GLE350 from Helms Bros' Jason Chen. we considered two Mercedes-Benz dealers whom are nearby our house, Helms Bros and Ralley. We finally bought a new GLE350 from Helms Bros' Jason Chen. It turned out to be a very unpleasant experience. We got a fair price for a moderate equipped 2016 GLE350 after a marathon-styled negotiation. It's frustrated. Then picked up the car a few days later that was the nightmare began unfolded. We didn't look over the car very carefully on site.The next day we found out it has minor scratch here and there. The bumper looked like had been removded and put back for some reasons. We believed consumers should have been informed these issues at the first place instead of being fooled. We, as consumers, are vulnerable because we are have too much trust on the dealer. We have bought cars before but certainly it's the least pleasure have ever experienced. We do think honesty is very important for a business. We do hope they think the same way as we do. More
by phil2016
January 02, 2016
The service representative Mr. Lin is a kind person and very professional. He has done a very nice service. He would notify the customer in the progress of during the service ti Mr. Lin is a kind person and very professional. He has done a very nice service. He would notify the customer in the progress of during the service time. More
by Huyueh
Other Employees Tagged: Andy Lin
December 26, 2015
Great service The environment is so warm and cozy like the car you are going to buy! Sales representative was very sweet, helpful, knowledgeable, and considerate in The environment is so warm and cozy like the car you are going to buy! Sales representative was very sweet, helpful, knowledgeable, and considerate in purchasing my first SUV. More
by Cng0000
December 01, 2015
Excellent dealer and customer service experience! I recently purchased a GLC300 4Matic. Jason Chen was very helpful and in finding one for me even though the model was not out yet. He kept me updated I recently purchased a GLC300 4Matic. Jason Chen was very helpful and in finding one for me even though the model was not out yet. He kept me updated too on when it would arrive at the dealership. I ended receiving the GLC the 1st day it was released. Jason also helped by answering all my questions and worked with me throughout the process. He is very easy to work with and will help in any way he can. I would recommend him and Helms Bros. More
by NYCRounders
September 22, 2015
just brought a car got a car today with Jason today, super friendly, fast transaction, answered all of our questions, was very patient with us. All in all very satisfied got a car today with Jason today, super friendly, fast transaction, answered all of our questions, was very patient with us. All in all very satisfied with our purchase. More
by kenzo333
August 08, 2015
We had a great time there Jason Chen helped us got this new car, and this is the forth time we buying cars from him. He is a really nice guy. He is willing to help you at any t Jason Chen helped us got this new car, and this is the forth time we buying cars from him. He is a really nice guy. He is willing to help you at any time even when you have some question about things that's not related to his work. He will try his best to help you with his knowledge. He's very responsible! I highly recommend you to go to him for help if you are thinking about purchasing cars and need some advise. More
by Zzhouqq102
March 25, 2015
My first Mercedes Benz - wonderful experience at Helms Bros. I was driving a BMW X3 but not too happy with it. I walked in Helms Bros. & met Jason as recommended by my friend. I asked for a similar size 4x4 SUV I was driving a BMW X3 but not too happy with it. I walked in Helms Bros. & met Jason as recommended by my friend. I asked for a similar size 4x4 SUV since I am tiny. He recommended GLA & GLK. Jason is very polite, friendly, professional, patient & knowledgeable about all Mercedes models. I went back next day with my husband to test drive. He cleaned up the snow & offered us a test drive on GLA, GLK & C300. I had chosen the loaded GLK350 & picked up 2 days later. Jason was so patient to teach us how to use our first Mercedes. It was great pleasure to have Jason to assist us. We had wonderful experience with Jason at Helms Bros. Driving my new GLK350 I feel so blissful, happy & full of self-confident. Thank you Jason, thank you Helms Bros! From Maria Poon. More
by Mariawingyee
March 12, 2015
no hassle, no games My 3rd Mercedes deal was nice and straight! no hassle, no games. I was able to save my times, and some $s,( I guess). If one of my family members o My 3rd Mercedes deal was nice and straight! no hassle, no games. I was able to save my times, and some $s,( I guess). If one of my family members or friends looking to get Mercedes, I Will definitely recommend this dealership! I THANK YOU JASON!!! More
by cooljay
February 01, 2015
Brand New MB GL purchase Brand New MB GL purchase I have good car buying experience at Helms Bros. My dealer Mr. Jason Chen is HIGHLY professional , proactive, efficient and Brand New MB GL purchase I have good car buying experience at Helms Bros. My dealer Mr. Jason Chen is HIGHLY professional , proactive, efficient and great at what he does. He puts customers-first. He keeps the whole process going smoothly. When I pick up the new car, it is late evening and the store is almost to be closed . Jason demonstrates patiently and explains details about the new car before he handed over to me. - Steve More
by Steve
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