Jason Crowley | Page 2

Easy to deal with; pricing was transparent and they added some nice touches within their process (bottle of wine, brownies, and had the car cooled when we arrived for test drive) some nice touches within their process (bottle of wine, brownies, and had the car cooled when we arrived for test drive) More

by Kjordanfbc1 Verified Customer Verified Customer

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Impressed with Jamie’s attention to detail, flexible phone negotiations and precise service from sale to delivery. phone negotiations and precise service from sale to delivery. More

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Everyone at the dealership was very helpful, kind, and considerate, especially Isac Martinez, Toby Gray, Myke Tovar and Jason Crowley! Still never heard back from Kelly McAllister or Christopher Lima abou considerate, especially Isac Martinez, Toby Gray, Myke Tovar and Jason Crowley! Still never heard back from Kelly McAllister or Christopher Lima about the 2nd key for my vehicle which I think I should have gotten with the car! Overall though, a great place to do business with! More

by awfingl Verified Customer Verified Customer

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The entire sales/front end staff is a group of true, customer oriented professionals that are to be commended. The service department part that was charged with the simple task of installing body side customer oriented professionals that are to be commended. The service department part that was charged with the simple task of installing body side moldings and prepping/detailing the vehicle for delivery failed miserably. They cost me money in insurance because the vehicle was not delivered as promised. The customer follow-up after delivery is also superior to anything I have ever experienced in my 50+ years of driving/purchasing/leasing vehicles. The dealership just needs to "clean-up" their detail/get ready department. More

by pdbdabfet Verified Customer Verified Customer

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The sales team is absolutely wonderful. Casey Brucato is a patient, friendly and knowledgeable sales associate. Casey's supervisor / sales leader Jason was very helpful and supportive in th Casey Brucato is a patient, friendly and knowledgeable sales associate. Casey's supervisor / sales leader Jason was very helpful and supportive in the process. Overall my experience working with their team was 10 out of 10. More

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**An Exceptional and Uplifting Car Buying Experience at Sarasota Lexus** I recently purchased a vehicle from Sarasota Lexus, and what could have easily been a stressful, even discouraging experience tur Sarasota Lexus** I recently purchased a vehicle from Sarasota Lexus, and what could have easily been a stressful, even discouraging experience turned out to be incredibly positive, thanks to the outstanding team there. Given my recent personal financial setbacks, I was concerned that securing financing would be difficult, if not impossible. However, from the moment I walked in, the team at Sarasota Lexus made me feel welcomed, respected, and genuinely cared for. Luis Ojeda, my salesperson, was exceptional from start to finish. His communication was clear, consistent, and personable, and he stayed engaged and persistent throughout the entire process. He truly made me feel like more than just a customer—his professionalism and sincerity were beyond impressive. Jason Crowley, the Used Car Director, brought valuable insight and honesty to the table. His transparency and knowledge were truly appreciated and helped make the entire process feel more grounded and reassuring. Eric in finance was instrumental in getting the ball rolling. He put in the initial legwork to help structure the deal, showing great initiative and determination. And finally, Kenny Clark, the Finance Director, was the one who ultimately brought everything together. He secured the financing and closed the deal with professionalism, efficiency, and a genuine commitment to making it work for me, even if it meant taking steps that weren’t necessarily the most profitable for the dealership. What stood out most to me was how each person on this team went above and beyond. They worked diligently to overcome the financial challenges I brought to the table and never once made me feel judged or unwelcome. Their positivity, encouragement, and unwavering dedication to customer satisfaction completely transformed what could have been a nightmare into a truly uplifting experience. Even if I hadn't been able to secure financing and purchase the vehicle, I would still be writing this review out of sheer appreciation for the level of service, care, and respect I received. This team completely shatters the negative stereotypes so often associated with car buying. They are true professionals, and I am eternally grateful to have crossed paths with them. If you're looking for a dealership that genuinely puts people first, look no further than Sarasota Lexus. Thank you, Luis, Jason, Eric, and Kenny—your kindness and commitment made all the difference. More

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Very kind , attentive , informative and willing to be on my side with negotiations with no pressure my side with negotiations with no pressure More

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Excellent service! The team was friendly and went out of their way to answer all my questions and arrive at a fair deal. The team was friendly and went out of their way to answer all my questions and arrive at a fair deal. More

by Travis Y Verified Customer Verified Customer

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Did great, was some confusion about payment and our budget but the finance worked hard to meet our needs budget but the finance worked hard to meet our needs More

by Guitarman661 Verified Customer Verified Customer

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Ana Lima is the BEST! ! She is such a good listener to understand her customers needs! The process of purchasing a Lexus was delightful! ! She is such a good listener to understand her customers needs! The process of purchasing a Lexus was delightful! More

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