"LET ME TELL YOU!!! I was extremely shocked at what an..."
LET ME TELL YOU!!!
I was extremely shocked at what an easy process this was!! After reading the other reviews, I was a little skeptical about visiting, but I am glad that I did! This dealership is a gem!
At first, I wanted to give this dealership 3 stars, but after much reflection post-vehicle purchase, I must say that they deserve the full 5 stars, if not more!
After reading past reviews, I contacted the dealership, I was answered by a friendly voice that answered my initial questions and helped me set an appointment time to come in for a test drive and to receive pricing.
When I came in I met with a vehicle specialist. He too was friendly and welcoming. All along in my process, I could remember what I read online, my subconscious kept reminding me of the negative reviews. I can truthfully say, I did not have this experience. My vehicle specialist came with me on the test drive, which was nice because he got to explain to me different features of the vehicle. I am out of state, so it was also comforting because I had no clue where I was going.
When we got back to the dealership, he priced out the Maserati that I was interested in and also gave me other options that were incoming and at his sister dealerships. I chose an incoming vehicle. He let me know that it was at the port and should be arriving soon.
I was going to give it 3 stars because it seemingly took the car forever (1 1/2 weeks) to arrive at the dealership. I am giving it 4 stars because I realize many things, such as bad weather affecting its location status and my vehicle specialist had no control over that.
The 5th star was earned when he went above and beyond. He drove the vehicle, got it registered, and then delivered it to me. I cannot express enough how grateful I am to Herb Chambers Maserati Boston. They are truthful, clear, kind and provide FANTASTIC service!!
They are like that quaint restaurant that you stumble upon, the one that becomes your go-to, where you know you will be treated with utmost importance. I cannot say enough of this dealership and its staff!! I am truly thankful and thoroughly in love with my new vehicle!
Other Employees Tagged:
, Michelle Petrarca, Giovanni Tosti, Dimitry. P, Christian. P