Jason Dowdy | Page 9

GREAT DEAL!! I feel like I got a great deal from Jim Ellis GMC. Jason, Mike, & Craig were all outstanding and went out their way to help me with this purchase. T I feel like I got a great deal from Jim Ellis GMC. Jason, Mike, & Craig were all outstanding and went out their way to help me with this purchase. This is now the 2nd Yukon I have purchased from Jim Ellis of Buford & when I look to purchase another vehicle, I will come back to talk with Jason, Mike, & Craig before anyone else. Ron Green Very Happy GMC Yukon owner More

by MRFBALL Verified Customer Verified Customer

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Efficient service The service department greeted me professionally and efficiently performed the service. Kaleb kept me informed regarding the progress of the service. The service department greeted me professionally and efficiently performed the service. Kaleb kept me informed regarding the progress of the service. I drive two hours to use this dealership. More

by @Golf$321 Verified Customer Verified Customer

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1st Visit, Last Visit Brought my 2018 Chevy in to look at a creak in the suspension, oil change and to replace trim under warranty. After dropping the car off at 9 am, they Brought my 2018 Chevy in to look at a creak in the suspension, oil change and to replace trim under warranty. After dropping the car off at 9 am, they said they were unable to continue to look for the culprit of the noise as they noticed under carriage scraps and said they would have to defer to a body shop. Also said the sub frame was bent. I asked how they came to this conclusion, and they inferred that because of where the car make contact with the street, it would have to be bent. Long story short, they did not do any type of alignment or any tangible investigation into the noise (which has been with car since purchase). I was told they rode around the parking lot with a passenger hanging out of the window listening for creaks. Knowing a little about the industry (family working in this industry our whole lives), it was a little laughable to hear how this was diagnosed and "investigated". They did not complete the oil change and software update until I showed up after work, around 4:30. I left there after 6, having to wait for all of these items defeating the purpose of dropping my car off earlier in the day. I am usually pretty laid back and go with the flow, but this seemed like amateur hour over there. Will have to find another GM dealership to service my vehicle. As we are also in the market for an SUV, this also throws out getting one from there. More

by MATEOWIN30 Verified Customer Verified Customer

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Service Every SINGLE TIME that I come to Jim Ellis, it is ALWAYS an amazing experience! Everyone is so polite and respectful! I really feel like part of the Every SINGLE TIME that I come to Jim Ellis, it is ALWAYS an amazing experience! Everyone is so polite and respectful! I really feel like part of the family. A special thanks to Sami Karaki, Jason Dowdy, Nasser, Craig Ebel , and Dee for making me feel right at home.. Thanks Jim Ellis, for your impeccable service and staff! More

by YVONNE32 Verified Customer Verified Customer

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5000 miles service I was very impress and satisfied with the staff, the facilities, and the service, however, I was used to get a courtesy wash for my Volkswagen at the I was very impress and satisfied with the staff, the facilities, and the service, however, I was used to get a courtesy wash for my Volkswagen at the Jim Ellis in Chamblee which I didn’t get here. More

by LOCATAPIPA Verified Customer Verified Customer

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Great Dealership Ever This dealership is one of the greatest! My sales associate Craige is one great guy that takes time with you and very knowledgeable of the product. It This dealership is one of the greatest! My sales associate Craige is one great guy that takes time with you and very knowledgeable of the product. It means a lot for your sales associate takes the time with you and go over every important item in your automobile to make sure you know what you have. And before leaving to make sure you have his card with any questions or concerns. Along with Sami, Jason and Dee what an amazing team! Guys please don’t change a thing! This dealership is awesome! I would love to work with these guys and learn this type of commitment and dedication they have to the customer. Keep up the amazing work guys! More

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Great as Always!!!! Sam, Nasser and Dee were awesome!! We have purchased several cars from them and it is always such a wonderful experience. The whole team is great and Sam, Nasser and Dee were awesome!! We have purchased several cars from them and it is always such a wonderful experience. The whole team is great and do everything they can to help you. More

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Superb service--customers for life We returned to this dealership to purchase the 5th vehicle at this dealership. The sales staff, Sami Karaki and John Harrison, worked above and beyon We returned to this dealership to purchase the 5th vehicle at this dealership. The sales staff, Sami Karaki and John Harrison, worked above and beyond expectations to get us the best deal to ensure our satisfaction with the truck. They arranged their work schedule to meet with us at our convenience with Dee Hong coming in during his vacation time. Once again they exceeded expectations for their motto of creating customers for life. More

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Excellent Sean was great. Experience was quick and perfect. Thank you to the Jim Ellis team. I will come back for a service next time I need one. Sean was great. Experience was quick and perfect. Thank you to the Jim Ellis team. I will come back for a service next time I need one. More

by SEYMA.KRAEMER Verified Customer Verified Customer

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Satisfacción Profesional and friendly service always, the job is done when they said is going to be.I will recommend to all my friends and family! Profesional and friendly service always, the job is done when they said is going to be.I will recommend to all my friends and family! More

by LETYG14 Verified Customer Verified Customer

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