Jason Eyman

I purchased a car on 6/22/24. it is currently 9/7/24 and I am now unable to drive my car legally due to delays in getting the title/registration. Do not purchase from this dealer it is currently 9/7/24 and I am now unable to drive my car legally due to delays in getting the title/registration. Do not purchase from this dealership if you are out of state. The dealership is refusing to reissue temporary tags to allow me to drive my car until I get the title/registration despite the delay being due to a software problem they were experiencing at the time of sale, and delays with the finance company not realizing that titles and leinholders are handled differently in Illinois versus Ohio. Don't believe them when they say buying from out of state won't be an issue. Perhaps a bigger issue is that I was lied to about the condition of the car. I was told it had "one or two dings", which i was OK with. I drove 500 miles to get the car but arrived to find it had undisclosed hail damage. As a concession, they discounted the car $500 despite several thousand dollars worth of hail damage. I should have walked away then, but we already had the financing lined up, drove 8 hours to the dealership and needed the car for a new driver. I regret doing business with Spitzer Chevrolet Amherst and definitely wouldn't recommend it to anyone else, especially if you are not local. More

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I found the car I wanted at a dealership an hour from me. I put a deposit on it and they sold it the next morning to someone else, despite the fact that I had a deposit on it. Promises were made to try to I put a deposit on it and they sold it the next morning to someone else, despite the fact that I had a deposit on it. Promises were made to try to make it right by their general manager, and then I never heard from them again. Fast forward to a few days later, when an online search showed a better deal on the car I was looking for, even the color I preferred…but it was 3 hours away. After discussing it with my husband, I called the dealership to ask about the car and explain my situation. That dealership was Spitzer Chevrolet. I spoke with Dee, a salesperson there. She took the time to look the car over for me, and we set an appointment for later that afternoon for me to see the car. We drove the 3 hours there, looked at the car, filled out paperwork and I drove it home that night. There was a small hiccup in communication after the sale but a call to their General Manager, Jason, set everything right, and Jason took care of a couple small details personally. I am a totally satisfied customer, as a result. It was totally worth the 3 hour trip to Ohio from Michigan to purchase my car from Spitzer Chevrolet in Amherst! More

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Excellent service and fast buying process. Alice was great and very knowledgeable! Will shop here again Alice was great and very knowledgeable! Will shop here again More

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This is my 7th car with them hands down has always met my needs and continue to go back for all my work. needs and continue to go back for all my work. More

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From the time we walked into the dealership we where treated with kindness and very friendly and knowledgeable staff. They even held the door for us. Mark Turner has been amazing from the first time I s treated with kindness and very friendly and knowledgeable staff. They even held the door for us. Mark Turner has been amazing from the first time I spoke to him on the phone until we ordered our car today. More

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Chase Raymond is a very attentive sales person. He took very good care of my wife and myself. The used car we purchased was gone over with a fine toothed comb by their service department. I look forward to very good care of my wife and myself. The used car we purchased was gone over with a fine toothed comb by their service department. I look forward to working with them again in the future. More

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Angelo was a really good salesman. Not pushy and very knowledgeable. The financing part went really good and was very informative. We went over the car many times just to answer questions. It was a very knowledgeable. The financing part went really good and was very informative. We went over the car many times just to answer questions. It was a very nice buying experience. very nice dealership and very professional. More

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Everyone is very friendly and helpful better than the other dealer that we had was to screwed up would not listen to you about anything other dealer that we had was to screwed up would not listen to you about anything More

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I had a terrific experience at Spitzer Chevy Amherst service department! Nancy was so informative as she scheduled my appointment making it easy and a time I could stop in. The service writer Patty was service department! Nancy was so informative as she scheduled my appointment making it easy and a time I could stop in. The service writer Patty was very through in explaining what was included with my visit. Rhonda, another service writer, was able to give me advice on possible trouble spots down the road and help take steps to make a follow up appointment through Patty. On my way out the Service Manager John check on my satisfaction with my appointment. I we’ll definitely be back and recommend to my friends. More

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