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Jason Garon
1,503 Reviews
1,503 Reviews
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1503 Reviews of Jason Garon
July 27, 2019
Van service The fuel pump went out on the van. I had it towed to the dealership and left in after hours service request. They got these service that I requested The fuel pump went out on the van. I had it towed to the dealership and left in after hours service request. They got these service that I requested done with no problem and have the van back to me in no time. You can't beat that level a convenience. More
by Jay
Verified Customer
July 23, 2019
Really bad experience with my truck representative talked re Was treated poorly after I call about my automobile that they fix but the problem is still there and when I called to have the conversation about they Was treated poorly after I call about my automobile that they fix but the problem is still there and when I called to have the conversation about they shoot valve still haven't after they fixed it the representative was real nasty to me More
by Kobe08
July 23, 2019
Customer Oriented Service Center On Sunday July 21st my 2014 Cadillac SRX would not start. I had it jumped and drive it to Palmen to drop off the car and key fob. On Monday morning On Sunday July 21st my 2014 Cadillac SRX would not start. I had it jumped and drive it to Palmen to drop off the car and key fob. On Monday morning I receive a follow up call confirming what the issue was and repairs were started. I needed a new battery. Jason explained to me all charges and what was done. Great job. More
by LovemyCadi,yes
July 22, 2019
Protection package done on my Acadia I had the undercoating, paint & interior protection & a paint chip fixed on my Acadia..very pleased with the service& how quickly my car was ready I had the undercoating, paint & interior protection & a paint chip fixed on my Acadia..very pleased with the service& how quickly my car was ready More
by WEB1762
Other Employees Tagged: Tim Hoffman , Alfonso Gomez, Johnelle Steele
July 20, 2019
Cadillac service Having Jason as a service writer is why I do business with Palmen. It's hard to find somebody in any industry that knows what it is to give good cust Having Jason as a service writer is why I do business with Palmen. It's hard to find somebody in any industry that knows what it is to give good customer service. Jason exemplifies what it is to be a person in the service industry. He does his job well is a straight shooter and he's courteous with everyone he deals with. More
by Jay
July 19, 2019
Problem not fixed I requested an oil change on my car and that was not done. My side detection service lights were on and I was told it was fixed but it still is not wo I requested an oil change on my car and that was not done. My side detection service lights were on and I was told it was fixed but it still is not working. They were also supposed to wash my car and did not. More
by Baylors3
Other Employees Tagged: Tim Hoffman
July 18, 2019
Lack of communication The only complaint I have is that there should of been better communication on keeping us informed on what was going on with our Saturn. The only complaint I have is that there should of been better communication on keeping us informed on what was going on with our Saturn. More
by Gladitsback
July 17, 2019
Cares about customer needs. Jason was amazing. He was upfront about delta due backlogs in major repairs and provided stays on my Cadillac weekly. He went above and beyond to en Jason was amazing. He was upfront about delta due backlogs in major repairs and provided stays on my Cadillac weekly. He went above and beyond to ensure all issues were fixed on my vehicle. More
by LovemyCadi,yes
July 17, 2019
Great customer service all around the board The reason for my rating is for the fact, since I had my Buick Regal they did superb work on my vehicle all the time... The reason for my rating is for the fact, since I had my Buick Regal they did superb work on my vehicle all the time... More
by Mr. Regal $
Other Employees Tagged: Kevin Phillips
July 12, 2019
Fast efficient service Jason is straight forward a person who you can trust to give you the best way to take care of your investment. Answers all questions without making yo Jason is straight forward a person who you can trust to give you the best way to take care of your investment. Answers all questions without making you feel inadequate. More
by Charlotte
