Very quick service. Got notifications when the repairs
was done. Easy to pay. Would use them again
was done. Easy to pay. Would use them again
More
by ScionIA
Verified Customer
Verified Customer
Sep 28, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for the positive feedback regarding your recent experience with us!
Everyone at the dealership is a pleasure! They are
accommodating and don’t talk loudly to you about your car problems in front of the other guests waiting for their own cars to be serviced. It saves t
accommodating and don’t talk loudly to you about your car problems in front of the other guests waiting for their own cars to be serviced. It saves the embarrassment.
More
by rebeccadrake44
Verified Customer
Verified Customer
Sep 28, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for taking the time to provide such great feedback, Rebecca! We're pleased you had such a great experience at our dealership and we look forward to working with you again soon.
Very polite and professional service advisor. My car was
returned on time. Service was for a recall for the fuel pump and inspection.
returned on time. Service was for a recall for the fuel pump and inspection.
More
by dwbplb
Verified Customer
Verified Customer
Sep 27, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for the positive feedback regarding your recent experience with us!
Always have great customer service from the service
department. When in the past I have had a problem in the past service department always resolved my issue promptly.
department. When in the past I have had a problem in the past service department always resolved my issue promptly.
More
by Kim T
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Cimorelli
Sep 23, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for the positive feedback, Kim! We truly appreciate your kind words and your loyalty to our dealership over the years. We look forward to working with you again soon!
Oil change was $25 more than at independent garage.
Otherwise wise everything else was fine.
Otherwise wise everything else was fine.
More
by s.santer
Verified Customer
Verified Customer
Sep 20, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for taking the time to provide your feedback! We're happy to hear our team could assist you. In regards to the price if you'd like to speak to us further please contact us at (845) 206-0488.
Trustworthy Service Advisor but questionable actions from
the team in the shop. Hard sell tactics for services not immediately necessary at the time of the visit
the team in the shop. Hard sell tactics for services not immediately necessary at the time of the visit
More
by VanDad
Verified Customer
Verified Customer
Sep 10, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact Benjamin Carlson at 845-296-4261.
Great, customer oriented, knowledgeable, mechanic know
how, service center professionals, comfortable lounge space, quiet workspace, friendly, fast, clean rest rooms, efficient, spacious & clean lounge re
how, service center professionals, comfortable lounge space, quiet workspace, friendly, fast, clean rest rooms, efficient, spacious & clean lounge rest area!
More
by apinehome
Verified Customer
Verified Customer
Other Employees Tagged:
Thomas Hackett
, Evin Calderon, Michael Cimorelli, Kathleen Crosbie, Allison Croshier, Alexis Dominick, Mike Giordano, Katherine Morcho
Sep 10, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for the positive feedback regarding your recent experience with us!
My 10,000 mile service was done on the time frame
originally indicated
Waiting room is comfortable and service staff was helpful
I was there on a very busy day but the staff was accommodating
originally indicated
Waiting room is comfortable and service staff was helpful
I was there on a very busy day but the staff was accommodating
More
by PZAJKOWSKI5
Verified Customer
Verified Customer
Sep 10, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for the positive feedback regarding your recent experience with us!
Very friendly and professional . They addressed my
maintenance issues and completed the required work on time. The waiting area was kept neat and clean. I would recommend this dealership to everyone.
maintenance issues and completed the required work on time. The waiting area was kept neat and clean. I would recommend this dealership to everyone.
More
by Alan Senzer
Verified Customer
Verified Customer
Sep 02, 2021 -
DCH Wappingers Falls Toyota responded
Alan, we appreciate you taking the time to provide such great feedback and we hope to see you again soon!
Easy to make an appointment there was not a long wait for
one. Car was done within a few hours. Kept in contact with me via text.
one. Car was done within a few hours. Kept in contact with me via text.
More
by Kippiq
Verified Customer
Verified Customer
Other Employees Tagged:
Mike Giordano
Aug 31, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for the positive feedback regarding your recent experience with us!