You have one of the best with Jason at the service desk
that why I will keep coming back to you because of him
that why I will keep coming back to you because of him
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by Vinnyfiorentino
Verified Customer
Verified Customer
Oct 04, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for the excellent five-star review! It's a pleasure to know Jason was able to assist you and make your experience a memorable one. We look forward to seeing you again in the future!
Oct 06, 2021 -
Vinnyfiorentino responded
Jason is the best that why we use your dealership because of him and Jason thank you for all your help Vinny Fiorentino
Pleasant, efficient and professional, I was able to get
my car service in the time specified.
my car service in the time specified.
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by jjlacy620
Verified Customer
Verified Customer
Oct 04, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for the positive feedback regarding your recent experience with us!
Very quick service. Got notifications when the repairs
was done. Easy to pay. Would use them again
was done. Easy to pay. Would use them again
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by ScionIA
Verified Customer
Verified Customer
Sep 28, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for the positive feedback regarding your recent experience with us!
Everyone at the dealership is a pleasure! They are
accommodating and don’t talk loudly to you about your car problems in front of the other guests waiting for their own cars to be serviced. It saves t
accommodating and don’t talk loudly to you about your car problems in front of the other guests waiting for their own cars to be serviced. It saves the embarrassment.
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by rebeccadrake44
Verified Customer
Verified Customer
Sep 28, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for taking the time to provide such great feedback, Rebecca! We're pleased you had such a great experience at our dealership and we look forward to working with you again soon.
Very polite and professional service advisor. My car was
returned on time. Service was for a recall for the fuel pump and inspection.
returned on time. Service was for a recall for the fuel pump and inspection.
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by dwbplb
Verified Customer
Verified Customer
Sep 27, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for the positive feedback regarding your recent experience with us!
Always have great customer service from the service
department. When in the past I have had a problem in the past service department always resolved my issue promptly.
department. When in the past I have had a problem in the past service department always resolved my issue promptly.
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by Kim T
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Cimorelli
Sep 23, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for the positive feedback, Kim! We truly appreciate your kind words and your loyalty to our dealership over the years. We look forward to working with you again soon!
Oil change was $25 more than at independent garage.
Otherwise wise everything else was fine.
Otherwise wise everything else was fine.
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by s.santer
Verified Customer
Verified Customer
Sep 20, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for taking the time to provide your feedback! We're happy to hear our team could assist you. In regards to the price if you'd like to speak to us further please contact us at (845) 206-0488.
Trustworthy Service Advisor but questionable actions from
the team in the shop. Hard sell tactics for services not immediately necessary at the time of the visit
the team in the shop. Hard sell tactics for services not immediately necessary at the time of the visit
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by VanDad
Verified Customer
Verified Customer
Sep 10, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact Benjamin Carlson at 845-296-4261.
Great, customer oriented, knowledgeable, mechanic know
how, service center professionals, comfortable lounge space, quiet workspace, friendly, fast, clean rest rooms, efficient, spacious & clean lounge re
how, service center professionals, comfortable lounge space, quiet workspace, friendly, fast, clean rest rooms, efficient, spacious & clean lounge rest area!
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by apinehome
Verified Customer
Verified Customer
Other Employees Tagged:
Thomas Hackett
, Evin Calderon, Michael Cimorelli, Kathleen Crosbie, Allison Croshier, Alexis Dominick, Mike Giordano, Katherine Morcho
Sep 10, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for the positive feedback regarding your recent experience with us!
My 10,000 mile service was done on the time frame
originally indicated
Waiting room is comfortable and service staff was helpful
I was there on a very busy day but the staff was accommodating
originally indicated
Waiting room is comfortable and service staff was helpful
I was there on a very busy day but the staff was accommodating
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by PZAJKOWSKI5
Verified Customer
Verified Customer
Sep 10, 2021 -
DCH Wappingers Falls Toyota responded
Thank you for the positive feedback regarding your recent experience with us!