Jason Giacoppo | Page 21

Wonderful Colonial VW was a great dealership to work with. We contacted 13 dealerships in the area for the best price on a 2016 Passat. Colonial VW gave us a tr Colonial VW was a great dealership to work with. We contacted 13 dealerships in the area for the best price on a 2016 Passat. Colonial VW gave us a true out the door price with no hidden fees and beat our lowest bid. The process was easy and hassle free. Jason Giacoppo was great to deal with over email, responsive and straightforward. Once we arrived at the dealership we meet our sales rep Dan Goodman. He could not have been nicer. A former teacher, Dan was polite, patient, and knowledgeable. One of the nicest sales people I've met. The facility is brand new with a great waiting area for service appointments. I highly recommend Colonial VW. More

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Transparency and Flexibility plus Great Service Great service and support by Dan Goodman, my salesperson, and Jason Giacoppo, manager, at this top notch VW car dealership. I just leased a 2016 Jetta Great service and support by Dan Goodman, my salesperson, and Jason Giacoppo, manager, at this top notch VW car dealership. I just leased a 2016 Jetta 6 speed manual 2.0 GLI that is exactly what I wanted. Both Dan and Jason worked the phones to find me the car and get it up here from PA, which was not an easy feat. They were both flexible and transparent throughout the process. Things have surely changed form the old days of buying a car as there are no "tactics" to deal with. Both Dan and Jason are honest and forthright. I highly recommend you visiting if you are thinking of buying or leasing a VW. Ask for either of these two gentlemen to ensure a comfortable buying experience. More

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bought 2 cars here in one week :) We bought three cars here in the last year, two of those in the last week. Caduste, Jason, Scott, Kaser, & Eric were all so very helpful and handled a We bought three cars here in the last year, two of those in the last week. Caduste, Jason, Scott, Kaser, & Eric were all so very helpful and handled all our deals with the utmost professionalism. The best part was how straightforward they were in all my interactions with them. I highly recommend this dealership over any other in all of Greater Boston area. More

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My only regret is not going to Colonial VW first! Let me preface this with saying that this is the first of two reviews I will be writing about my car buying process. My first dealership experience la Let me preface this with saying that this is the first of two reviews I will be writing about my car buying process. My first dealership experience lacked something to be desired **cough**cough**Quirk VW**cough** and they will be getting their own review. Colonial VW was a complete 180 from what I experienced before. I my first interaction with Colonial was with Jason the Internet Sales Manager over the phone. I was in the market to lease 2015 Jetta GLI with the SEL trim package and a manual transmission. Nothing else. I did not NEED a new car. I WANTED a new car. Specifically that car, and the VW site said they had one. After hearing that I had been bait and switched earlier in the day, he was upfront with me and noted that the car I saw online had been sold the day before. Bummer. He then informed me that the there were a few available with their partnering dealerships but he needed to do a little looking. Before I he could even suggest coming in to chat, I was in the car driving. Once in the dealership I was greeted by Jason, and introduced to my man Ron who gets this game's VIP nomination. His opening line was "What can we do to make sure you have a better experience than you did earlier today?" It didn't take much. Fortunately/unfortunately for him I did my homework and the car had already sold itself. After laying all the cards out on the table and getting manager to quote my trade in it was time to talk turkey. He asked me what I wanted to pay and made that happen. He factored in the factory promotions going on, my trade in, and suggested I put down the insurance money I would have used to fix my trade-in's side swipe damage. It was always a conversation, never a lecture. As a person who doesn't do well with confrontation, I really appreciated that. Keep in mind, this was all at 7:30 PM on a Saturday night. Props for that kind of patience. We agreed on the price, and I put down the deposit for them to secure the car if they could find one. If they couldn't by the end of the week they'd return it to me no problem. The wait began. Ron and his team scoured the northeast for my car and were able to find one by Wednesday evening. They could have done it sooner, but I was stubborn and wouldn't budge on the color. I gave in and for the better. Black looks much better in person. Ron was very patient with me through the process even though I was texting him for updates. Once the car was back to Medford it took them less than a day from when I got in to sign the papers to when they handed me the key to a licensed, insured and state inspected car with a full tank of gas (also running with the AC on 15 minutes before I arrived). He even helped me remove the parking permit sticker that I had to return to the City of Boston. At this point I'd like to include one honorary mention. Kaser from finance friendly and informative throughout the entire process. Was never impatient and helpful/genuine about explaining various plans I could add on to make sure VW didn't charge me for damage when the lease ended. He bundled a couple things that will probably be necessary with street parking and MA potholes. Again, I kept another employee 20 minutes after closing and he acted as though it were still 2 PM. Nothing rushed. Overall an amazing experience from Ron and his team. Would recommend to anyone. They treated me like an old friend and were all about the followthrough. I hope I won't have to see them for another 10,000 miles, but if I do I won't exactly be upset about it. More

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Great people, great service, great car I just purchased a VW GLI from Colonial VW of Medford. I was getting all of the help I needed from Jason and Caduste, with any other staff memebers ha I just purchased a VW GLI from Colonial VW of Medford. I was getting all of the help I needed from Jason and Caduste, with any other staff memebers happy and willing to lend a hand. The staff was extremely knowledgeable and worked with us to come up with a car and a price that we were thrilled about. If you want to buy a VW, you're going to want to buy it at Colonial of Medford. More

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great customer service the team at Colonial VW were great to work with. Polite, professional, easy to negotiate with, and prompt to respond to calls, emails, and texts. I d the team at Colonial VW were great to work with. Polite, professional, easy to negotiate with, and prompt to respond to calls, emails, and texts. I drove past two other VW dealers to get to Colonial, and I would do it again. More

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The greatest Love my new v-dub, great car friendly up front and extra entertaining staff, this the place to go if you want a Volkswagen thanks Love my new v-dub, great car friendly up front and extra entertaining staff, this the place to go if you want a Volkswagen thanks More

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Best Buy ever I came to colonial VW to purchase a tiguan and was helped by Jason and James. Jason was very up front with me over the phone and James made everything I came to colonial VW to purchase a tiguan and was helped by Jason and James. Jason was very up front with me over the phone and James made everything else go smoothly too. I got a great deal and it was the easiest car buy ever. Thank you More

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Awesome First Time Visit. Upon Arrival I Received A Very Warm Welcome From Jason Giacoppo And Jennifer And Was Introduced To My Sales Consultant Mike Kingsley, Mike Introduced Upon Arrival I Received A Very Warm Welcome From Jason Giacoppo And Jennifer And Was Introduced To My Sales Consultant Mike Kingsley, Mike Introduced Me To A Vehicle That Was Perfect For Me And That I Purchased;.... Kaser Teebagy Very Nicely Introduced Me To Any Services That I Would Like To Have; My Total Experience At Colonial Volkswagen Was Awesome, I Am Very Happy With My Vehicle And The Kind Support From Colonial Volkswagen. More

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Two Thumbs Up, 5 Stars!! Best car buying experience I've EVER had. These guys executed the most perfect team-selling approach I've seen in the business. Jason Giacoppo fie Best car buying experience I've EVER had. These guys executed the most perfect team-selling approach I've seen in the business. Jason Giacoppo fielded my phone inquiry. George Makrigiannis accompanied me on the test drive and did the preliminary paper work. Scott Carter appraised my trade. And the entire team gave me the red carpet treatment to close the deal. Even the financing went amazing well with Kaser answering all of my questions and taking time to explain the fine print. I would not buy a VW from ANY other dealership, not just because Colonial gave me the best deal I could find, but because they treated me like a true customer not just a sales prospect. Every time I went to the dealership during subsequent visits, the entire team greeted me at the door and was genuinely invested in my satisfaction. If you are looking for a new or 'pre-loved' VW in New England, you need to go to Colonial VW. I guarantee your search will stop there. Thanks guys! David More

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