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Jason Goodroe
21 Reviews
Dealership Experience
2 yrs, 5 mos
Industry Experience
2 yrs, 5 mos
Languages Spoken
English
21 Reviews
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21 Reviews of Jason Goodroe
February 28, 2026
A very good experience with Mercedes Benz of Columbus. I like working with this team. I like working with this team. More
by MGA
Verified CustomerOther Employees Tagged: Rachelle Pennington
February 26, 2026
My car was picked up at my house. I am not sure who Rachelle Pennington is. It was nice to not have to sit in the waiting room for most of the day. I am not sure who Rachelle Pennington is. It was nice to not have to sit in the waiting room for most of the day. More
by jsgibs2
Other Employees Tagged: Rachelle Pennington
February 25, 2026
During my visit the service rep were outstanding. Everyone good until it was time to pay for the service. The clerk need some customer service training. I ‘ve purchased four cars from this location.. Everyone good until it was time to pay for the service. The clerk need some customer service training. I ‘ve purchased four cars from this location.. Never experience that un-friendly atmosphere, like I didn’t belong there. More
by Bradley Luke
Other Employees Tagged: Rachelle Pennington
February 18, 2026
Communication could have been better, I always had to initiate communication about the status of my vehicle. initiate communication about the status of my vehicle. More
by DANIELTUCKER1022
Other Employees Tagged: Rachelle Pennington
January 15, 2026
Rachelle is a top nothch Mercedes performer. She is very knowledgeable of the business and a great asset to the Dealership! She is very knowledgeable of the business and a great asset to the Dealership! More
by sanksjackson
Other Employees Tagged: Rachelle Pennington , Mike Barrington, Lauren Farthing, Kailey Hood
December 15, 2025
After expressing some concerns about my last visit to the dealership, Haly and the service department went over and beyond my expectations. I was provided a loaner vehicle to travel out of town for Thanksgiv dealership, Haly and the service department went over and beyond my expectations. I was provided a loaner vehicle to travel out of town for Thanksgiving. Robert in the service department went the extra mile and provided the warranty company all of my oil changes that I had located in my glove compartment. He continued to advocate on my behalf and the warranty company paid for the repairs. The cold start noise and skipping are now gone. Thank you Rick Garcia More
by rick.garcia
Other Employees Tagged: Kailey Hood
September 26, 2025
The Service Department Was Really Good With Customer Service They Really Take Good Care Of Me & My Vehicle Keeping Me In The Loop On All Updates Service Manager Was Excellent On Helping Me As Well Service They Really Take Good Care Of Me & My Vehicle Keeping Me In The Loop On All Updates Service Manager Was Excellent On Helping Me As Well More
by zx12turbo
Other Employees Tagged: Rachelle Pennington, Caitlyn Rusell , Kailey Hood
August 29, 2025
Outstanding customer service; the best I have experienced throughout my military travels across the country. I feel like family whenever I walk thru those doors. throughout my military travels across the country. I feel like family whenever I walk thru those doors. More
by Dwayne
Other Employees Tagged: Debi Lewis, Brittany Whatley, Malcolm Waller, Rachelle Pennington, Haley McDonald, M. Dominique Waller
August 29, 2025
Answered all my questions and vehicle was serviced in timely manner. Was able to get a loaner which was nice timely manner. Was able to get a loaner which was nice More
by ecrawford799
Other Employees Tagged: Rachelle Pennington , Mike Barrington, Lauren Farthing, Kailey Hood
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