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Jason Goodroe
Jason Goodroe at Mercedes-Benz of Columbus

Jason Goodroe

Shop Manager

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

Contact Me
4.7
29 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

2 yrs, 7 mos

Languages Spoken

English English

4.7

29 Reviews

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29 Reviews of Jason Goodroe

April 10, 2026

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Employee Rating

Having a ruptured heater hose is bad. MBof C was so helpful : supplying shuttle service, a loaned Vehicle and ultimately a nicely repaired automobile. More

by RICKSPITZMILLER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington, Robert Connor

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April 07, 2026

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Always there for you and the best costumer service i ever had. Great follow up. More

by TYLERTREMAIN
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Andujar, Brittany Whatley, Rachelle Pennington, Haley McDonald

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Apr 10, 2026

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We appreciate your feedback and look forward to serving you again in the future!

March 31, 2026

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They worked very hard to accommodate my schedule and did a great job servicing my vehicle. More

by jeroberts99
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

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Apr 06, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that our team was able to accommodate your schedule and provide great service for your vehicle. We appreciate your business and look forward to serving you again in the future!

March 23, 2026

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I recently scheduled my vehicle for routine maintenance, and I must commend the team for a truly seamless experience. From the moment I arrived, the service advisor was exceptionally professional and approa More

by Hmilner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

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Mar 26, 2026

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We are thrilled to hear that the service advisor was professional and approachable, and that your vehicle was returned in immaculate condition. Your feedback reinforces our commitment to excellence and we look forward to serving you again in the future!

March 19, 2026

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Excellent customer service! Kept me informed throughout the service of my vehicle. Highly recommended! Thank you! More

by varnadoeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

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Mar 20, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your positive experience! We greatly appreciate your feedback and are thrilled to hear that you were satisfied with our customer service. We hope to serve you again in the future!

March 16, 2026

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I have been going to the Mercedes Dealership for 12 years and have always received top quality service from all concerned More

by jamiewrains
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Clayton, Rachelle Pennington, Haley McDonald

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Mar 20, 2026

Mercedes-Benz of Columbus responded

Thank you for your loyalty and for sharing your positive experience with us! We're delighted to hear that you've consistently received top-quality service over the years. Your satisfaction is our priority, and we look forward to continuing to serve you with the same level of excellence in the future. If there's anything else we can do for you, please let us know!

March 12, 2026

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Great service from the time I bought this vehicle to the A Service. Could not ask for more. More

by istruntz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

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Mar 13, 2026

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear our team was able to make your experience a great one from the purchase to the A Service. We appreciate you choosing us and look forward to the opportunity to help in the future!

March 09, 2026

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Thank you Rachelle for always delivering excellent and professional services while assisting me at Mercedes Benz. More

by lovely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Earnest Jenkins, Rachelle Pennington

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Mar 13, 2026

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're thrilled to hear that Rachelle consistently delivers excellent and professional service while assisting you at Mercedes Benz. We appreciate your trust and look forward to continuing to serve you in the future!

February 28, 2026

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Employee Rating

A very good experience with Mercedes Benz of Columbus. I like working with this team. More

by MGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

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Mar 06, 2026

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear our team was able to make your experience a great one. We appreciate you choosing us and look forward to the opportunity to help in the future!

February 26, 2026

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Employee Rating

My car was picked up at my house. I am not sure who Rachelle Pennington is. It was nice to not have to sit in the waiting room for most of the day. More

by jsgibs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

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Feb 26, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're delighted to hear that you appreciated the convenience of having your car picked up. Our team at Mercedes-Benz of Columbus strives to make your service experience as seamless as possible. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

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