Jason Goodroe
Jason Goodroe at Mercedes-Benz of Columbus

Jason Goodroe

Shop Manager

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.7
14 Reviews

Dealership Experience

2 yrs

Industry Experience

2 yrs

Languages Spoken

English English

4.7

14 Reviews

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14 Reviews of Jason Goodroe

August 29, 2025

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Outstanding customer service; the best I have experienced throughout my military travels across the country. I feel like family whenever I walk thru those doors. More

by Dwayne
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Recommend Dealer
Yes
Aug 29, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're grateful to have customers who are so thoughtful and kind. We appreciate you choosing us and look forward to the opportunity to help in the future!

August 29, 2025

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Answered all my questions and vehicle was serviced in timely manner. Was able to get a loaner which was nice More

by ecrawford799
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Recommend Dealer
Yes
Aug 29, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that your vehicle was serviced in a timely manner and that you appreciated the convenience of the loaner vehicle. We strive to provide excellent service and are thrilled to know that we met your expectations. We look forward to serving you again in the future!

August 22, 2025

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Very pleased with the customer service here at this dealership and in the service department! More

by MHarris26
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Recommend Dealer
Yes

Other Employees Tagged: Kailey Hood, Mike Barrington

Aug 25, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that you are pleased with the customer service at our dealership and in the service department. We appreciate you choosing us and look forward to the opportunity to help in the future

August 19, 2025

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Always a great experience with Haley and the service team at Mercedes in Columbus Georgia. I look forward to coming in every time. My vehicle receives top-notch service and I receive excellent customer care! More

by Laura D
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Recommend Dealer
Yes
Aug 22, 2025

Mercedes-Benz of Columbus responded

Thank you for this wonderful review! We're thrilled to hear that Haley and the service team at Mercedes in Columbus, Georgia consistently provide you with top-notch service and excellent customer care. It's great to know that their friendly, attentive, and knowledgeable service makes each visit enjoyable for you. We appreciate your feedback and look forward to serving you again in the future!

June 19, 2025

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So I took my vehicle in for a few items, one of which was a consistent water intrusion/staining on my MB's A-pillar. I sent multiple images showing the staining and the wet spot. Through constant e-mail with More

by bcontoursvt
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Recommend Dealer
No
Jun 19, 2025

Mercedes-Benz of Columbus responded

Dear bcontoursvt, Thank you for sharing your experience and for taking the time to leave us a review. We're genuinely sorry to hear about the ongoing issue with water intrusion and the frustration this situation has caused—especially after the time and effort you’ve already spent to get it addressed. We truly appreciate your kind words about Haley’s communication, and we’re glad to hear she was helpful throughout the process. That said, it's clear we fell short in resolving your concern, and for that, we sincerely apologize. It’s never our intention to inconvenience our guests, and we understand how disappointing it must have been to pick up your vehicle only to see the issue still present. We would really like the opportunity to make this right. Please reach out directly to Haley McDonald, Service Manager, at (706) 256-6100, and we’ll do everything we can to properly assess and resolve the matter. Your satisfaction and trust are important to us, and we want to ensure this is addressed thoroughly. Thank you again for bringing this to our attention.

June 04, 2025

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Everything went great! I came in for my 2d A service. I had appt and was on time. Service was ready for me and I was out in a timely manner. Outstanding customer service! More

by bettye.mercado1986
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Recommend Dealer
Yes
Jun 06, 2025

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear that your 2nd A service went smoothly and that you experienced outstanding customer service. We appreciate your feedback and look forward to serving you again in the future!

May 16, 2025

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Outstanding. Service from beginning to end! So grateful for such a warm, pleasant, matter expert in car care! Aim to please the customer! A Blessing to have your More

by dubose007
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Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald

May 19, 2025

Mercedes-Benz of Columbus responded

Thank you for your outstanding review! We're delighted to hear that our team provided you with such a warm and professional experience from beginning to end. It's truly a blessing for us to be considered a dedicated part of your family. We aim to please and are grateful for your kind words. We look forward to continuing to serve you with care and dedication in the future!

May 08, 2025

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Great customer service and Sale person Earnest Jenkins and Laura. Always taken care of the problems More

by fredericksmall37
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Recommend Dealer
Yes
May 09, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!

April 24, 2025

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Thanks for great service, Jason was quick to identify my tire issue and get it resolved. More

by EMHILLEY50
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Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

Apr 25, 2025

Mercedes-Benz of Columbus responded

Thanks for the five-star rating! We appreciate your business!

April 10, 2025

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Always professional and polite when I come in for a service. They do a great job and I would recommend this dealership to everyone looking to buy a car. More

by DONNA40
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Recommend Dealer
Yes
Apr 11, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!

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