
Dealership Experience
2 yrs
Industry Experience
2 yrs
Languages Spoken
English
14 Reviews
Write a Review14 Reviews of Jason Goodroe
August 29, 2025
Outstanding customer service; the best I have experienced throughout my military travels across the country. I feel like family whenever I walk thru those doors. throughout my military travels across the country. I feel like family whenever I walk thru those doors. More
Other Employees Tagged: Debi Lewis, Brittany Whatley, Malcolm Waller, Rachelle Pennington, Haley McDonald, M. Dominique Waller
August 29, 2025
Answered all my questions and vehicle was serviced in timely manner. Was able to get a loaner which was nice timely manner. Was able to get a loaner which was nice More
Other Employees Tagged: Lauren Farthing, Rachelle Pennington, Kailey Hood, Mike Barrington
August 22, 2025
Very pleased with the customer service here at this dealership and in the service department! dealership and in the service department! More
Other Employees Tagged: Kailey Hood, Mike Barrington
August 19, 2025
Always a great experience with Haley and the service team at Mercedes in Columbus Georgia. I look forward to coming in every time. My vehicle receives top-notch service and I receive excellent customer care! at Mercedes in Columbus Georgia. I look forward to coming in every time. My vehicle receives top-notch service and I receive excellent customer care! I have also observed Hayley and her staff treats all the customers with the same friendly and attentive plus knowledgeable service no matter how busy they stay. Thank you! More
Other Employees Tagged: Lauren Farthing, Rachelle Pennington, Kailey Hood, Mike Barrington
June 19, 2025
So I took my vehicle in for a few items, one of which was a consistent water intrusion/staining on my MB's A-pillar. I sent multiple images showing the staining and the wet spot. Through constant e-mail with a consistent water intrusion/staining on my MB's A-pillar. I sent multiple images showing the staining and the wet spot. Through constant e-mail with Haley (great communication) I took my car in Jun 2. After about a week, I contacted for an update and was told their techs couldn't recreate/locate the leak. I had told them I sent images of staining and they said they would look into it again. By the end of the second week, Mike B advised me the tech, (initials D.D.), could not recreate and that I could pick up the car. During the call he suggested a solution was to wait until it gets wet again, then immediately drive 90 min back to the dealership. So the next day I drive the 90 min to pick up my car, i met another female SA who said there should be no reason to have to 'recreate' as there are pictures showing the staining. She offered to keep the car but after driving all that way I decided to just take the car. On my way out, I did meet I believe he said he was the Shop Foreman or supervisor, but he mentioned me by name and had said he had the techs/ or saw the techs looking for water under the carpet area. Not the A Pillar, under the carper. As I am leaving the dealership in the car, I look over and what do I see? Water spot with even bigger staining meaning it has been getting wet at the dealership. More
Other Employees Tagged: Lauren Farthing, Rachelle Pennington, Haley McDonald , Mike B, D.D.
June 04, 2025
Everything went great! I came in for my 2d A service. I had appt and was on time. Service was ready for me and I was out in a timely manner. Outstanding customer service! I came in for my 2d A service. I had appt and was on time. Service was ready for me and I was out in a timely manner. Outstanding customer service! More
Other Employees Tagged: Lauren Farthing, Rachelle Pennington, Raul Navarro, Kailey Hood
May 16, 2025
Outstanding. Service from beginning to end! So grateful for such a warm, pleasant, matter expert in car care! Aim to please the customer! A Blessing to have your Service from beginning to end! So grateful for such a warm, pleasant, matter expert in car care! Aim to please the customer! A Blessing to have your company a helpful, dedicated part of our family! Thanks for caring, positive, professional attitude! So grateful! More
Other Employees Tagged: Haley McDonald
May 08, 2025
Great customer service and Sale person Earnest Jenkins and Laura. Always taken care of the problems and Laura. Always taken care of the problems More
Other Employees Tagged: Richard Joyner, Nadie Martin, Debi Lewis, Earnest Jenkins, Lauren Farthing, Rachelle Pennington, Kailey Hood
April 24, 2025
Thanks for great service, Jason was quick to identify my tire issue and get it resolved. tire issue and get it resolved. More
Other Employees Tagged: Lauren Farthing
April 10, 2025
Always professional and polite when I come in for a service. They do a great job and I would recommend this dealership to everyone looking to buy a car. service. They do a great job and I would recommend this dealership to everyone looking to buy a car. More
Other Employees Tagged: Lauren Farthing, Rachelle Pennington, Haley McDonald, Raul Navarro, Kailey Hood


