Jason Goodroe
Jason Goodroe at Mercedes-Benz of Columbus

Jason Goodroe

Shop Manager

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

Contact Me
4.7
25 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

2 yrs, 6 mos

Languages Spoken

English English

4.7

25 Reviews

Write a Review

25 Reviews of Jason Goodroe

March 19, 2026

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Employee Rating

Excellent customer service! Kept me informed throughout the service of my vehicle. Highly recommended! Thank you! More

by varnadoeh
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

Mar 20, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your positive experience! We greatly appreciate your feedback and are thrilled to hear that you were satisfied with our customer service. We hope to serve you again in the future!

March 16, 2026

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I have been going to the Mercedes Dealership for 12 years and have always received top quality service from all concerned More

by jamiewrains
Service Price Transparency
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Recommend Dealer
Yes
Mar 20, 2026

Mercedes-Benz of Columbus responded

Thank you for your loyalty and for sharing your positive experience with us! We're delighted to hear that you've consistently received top-quality service over the years. Your satisfaction is our priority, and we look forward to continuing to serve you with the same level of excellence in the future. If there's anything else we can do for you, please let us know!

March 12, 2026

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Great service from the time I bought this vehicle to the A Service. Could not ask for more. More

by istruntz
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

Mar 13, 2026

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear our team was able to make your experience a great one from the purchase to the A Service. We appreciate you choosing us and look forward to the opportunity to help in the future!

March 09, 2026

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Thank you Rachelle for always delivering excellent and professional services while assisting me at Mercedes Benz. More

by lovely
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Recommend Dealer
Yes
Mar 13, 2026

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're thrilled to hear that Rachelle consistently delivers excellent and professional service while assisting you at Mercedes Benz. We appreciate your trust and look forward to continuing to serve you in the future!

February 28, 2026

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A very good experience with Mercedes Benz of Columbus. I like working with this team. More

by MGA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

Mar 06, 2026

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear our team was able to make your experience a great one. We appreciate you choosing us and look forward to the opportunity to help in the future!

February 26, 2026

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Employee Rating

My car was picked up at my house. I am not sure who Rachelle Pennington is. It was nice to not have to sit in the waiting room for most of the day. More

by jsgibs2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

Feb 26, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're delighted to hear that you appreciated the convenience of having your car picked up. Our team at Mercedes-Benz of Columbus strives to make your service experience as seamless as possible. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

February 25, 2026

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Employee Rating

During my visit the service rep were outstanding. Everyone good until it was time to pay for the service. The clerk need some customer service training. I ‘ve purchased four cars from this location.. More

by Bradley Luke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

Feb 26, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us. While we're pleased to hear that your interactions with our service representatives were outstanding, we're sorry to learn about your experience during the payment process. At Mercedes-Benz of Columbus, we strive to ensure every part of your visit is welcoming and professional. Your feedback is invaluable, and we will address this with our team to improve our service. We appreciate your loyalty and look forward to providing you with a better experience in the future. Please feel free to reach out if there's anything more we can do for you.

February 18, 2026

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Communication could have been better, I always had to initiate communication about the status of my vehicle. More

by DANIELTUCKER1022
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

Feb 20, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! Your feedback is valuable, and we will work on improving this aspect to ensure a better experience in the future. Thank you for choosing Mercedes Benz of Columbus!

January 15, 2026

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Employee Rating

Rachelle is a top nothch Mercedes performer. She is very knowledgeable of the business and a great asset to the Dealership! More

by sanksjackson
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington , Mike Barrington, Lauren Farthing, Kailey Hood

Jan 23, 2026

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear that Rachelle's expertise and service have made a positive impact. We appreciate you choosing us and look forward to the opportunity to help in the future!

December 15, 2025

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Employee Rating

After expressing some concerns about my last visit to the dealership, Haly and the service department went over and beyond my expectations. I was provided a loaner vehicle to travel out of town for Thanksgiv More

by rick.garcia
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kailey Hood

Dec 19, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience, Rick! We're glad to hear that Haly and Robert, along with our service department, exceeded your expectations and resolved your concerns. It's great to know that the warranty company covered the repairs and that your vehicle is now running smoothly. We appreciate your feedback and look forward to serving you again in the future. Safe travels!

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