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Jason Halstead
Jason Halstead at Lithia Volkswagen of Des Moines

Jason Halstead | Page 2

Volkswagen Service Advisor

Lithia Volkswagen of Des Moines

5200 Merle Hay Rd
Johnston, IA 50131

4.9
128 Reviews
4.9

128 Reviews

Write a Review

128 Reviews of Jason Halstead

May 23, 2022

Dealership Rating
Employee Rating

Difficult to get Service Department via Phone. Service Manager Jason H is Great but can do only so much to maintain Excellent Customer Relations More

by TEEKAYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Helpful
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May 26, 2022

Lithia Volkswagen of Des Moines responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

May 18, 2022

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Employee Rating

Like the new easier way to schedule routine appointments. Nice to see the Saturday appointment included More

by tlintinrudd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 20, 2022

Lithia Volkswagen of Des Moines responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

May 04, 2022

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Employee Rating

Very friendly service advisors staff service work is finished in a timely basis any other service that is advised is explained very thoroughly More

by NOEMAIL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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May 05, 2022

Lithia Volkswagen of Des Moines responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

April 28, 2022

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Employee Rating

Great customer service, from sale and beyond! Great facility, welcoming and clean! VW vehicles are exceptional! More

by Soders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Apr 29, 2022

Lithia Volkswagen of Des Moines responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

April 14, 2022

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Employee Rating

Jason was very helpful and got my vehicle done in good time. I appreciated having shuttle drivers available to take me to and from home. More

by plsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Apr 18, 2022

Lithia Volkswagen of Des Moines responded

Thank you so much for choosing Lithia Volkswagen of Des Moines! Please let us know if we can be of any more assistance! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 31, 2022

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Employee Rating

Professional and courteous service. Answered all questions and finished up my service in a timely manner More

by LONGHORN_1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Caldwell

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Apr 01, 2022

Lithia Volkswagen of Des Moines responded

We appreciate your business and our team looks forward to serving you again soon! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 23, 2022

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Employee Rating

The car service provided was good and employees are kind and helpful. However I will never give more than three stars because communicating with Lithia is always a struggle and has been for sometime. Be su More

by AMANDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Mar 23, 2022

Lithia Volkswagen of Des Moines responded

Amanda, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Volkswagen of Des Moines. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 18, 2022

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Employee Rating

It’s always a pleasant experience at Lithia VW. Friendly, helpful staff and minimal waiting times make for a positive experience every time. More

by alkmaar0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Mar 21, 2022

Lithia Volkswagen of Des Moines responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Volkswagen of Des Moines. Please don't hesitate to reach out if you need anything else. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 18, 2022

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Employee Rating

The service was slow. They lied about getting my car to the tech in the morning two days. They also one day said they would call me at the end of the work day and never di More

by JOHNSTON3901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Helpful
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Apr 05, 2022

Lithia Volkswagen of Des Moines responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 16, 2022

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Employee Rating

Love having this shop take care of our VW! Very thorough and communicate very well. More

by JAMIE.ELLIOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Mar 18, 2022

Lithia Volkswagen of Des Moines responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Volkswagen of Des Moines. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

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