Jason Jakubowski
Jason Jakubowski at BMW of Orland Park

Jason Jakubowski | Page 15

Service Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.8
240 Reviews
4.8

240 Reviews

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240 Reviews of Jason Jakubowski

January 08, 2025

Dealership Rating
Employee Rating

They were very organized even though they were busy. I appreciated that people were taken in the order they came in, there is always someone who thinks they are more important. Jason was easy to wor More

by SG_PETERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2025

BMW of Orland Park responded

We're delighted to hear that Jason and the team at BMW of Orland Park provided you with an organized experience. Thank you for sharing your feedback!

January 04, 2025

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Employee Rating

After returning my vehicle for at least the third or fourth time for the same issue. I was complaining when I came in to Jason what we thought the problem was for the last three or four times. He immedi More

by PEGGYW777
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dion Grace, James Hatchett , Nick Shellberg

Jan 06, 2025

BMW of Orland Park responded

It's concerning to hear about the repeated issues with your vehicle, and I apologize for any inconvenience this has caused. I'm glad Jason was able to assist you during your visit, but it's clear we need to address these recurring problems more effectively. Please feel free to reach out if you'd like further assistance or have additional questions. Thank you, Brian Coster - Service Manager - 708-460-4545

January 01, 2025

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Employee Rating

Great employees Location convenient Great service Hours of operation helpful Friendly atmosphere Clean and accommodating More

by DSN60
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nick Shellberg

Jan 02, 2025

BMW of Orland Park responded

Thank you for highlighting the positive aspects of your experience at BMW of Orland Park! We're delighted to know our service, location, and team met your expectations. We appreciate your support and look forward to seeing you again!

December 31, 2024

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I appreciate the service associate sending a Lift to retrieve my vehicle. At times Jason seemed dismissive. I waited over 45 minutes after paying 5k in repairs and my miles to service were not reset alt More

by T10TRINA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jan 04, 2025

BMW of Orland Park responded

Thank you for sharing your experience. While I'm glad to hear that the service associate arranged a Lyft, it's disappointing to learn about the delay and oversight with resetting your miles. We strive for attentive service, so I apologize if we fell short this time. Please feel free to reach out if you'd like us to address any remaining concerns or questions. Thank you, Brian Coster - Service Manager - 708-460-4545

December 29, 2024

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Employee Rating

This dealership is prompt and extremely thorough. While waiting on my vehicle to my surprise I received a video description of my vehicle also conveying to me the work to be carried out. I had an app More

by HAYNESVENISE2000
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett, Richard Pool , Tony Scanlon, Nick Shellberg, Matthew

Dec 31, 2024

BMW of Orland Park responded

Thank you for sharing your experience with BMW of Orland Park! We're delighted to hear that our team provided thorough and timely service, complete with a video update. We appreciate your feedback and look forward to serving you again in the future!

December 29, 2024

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Employee Rating

Everyone was so helpful and went out of their way to help me and that is so impressive!! I am happy I have my car serviced with your service department More

by DDJKOS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett

Dec 31, 2024

BMW of Orland Park responded

We're delighted to hear that our team at BMW of Orland Park impressed you with their helpfulness! Thank you for trusting us with your car's service needs.

December 28, 2024

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Employee Rating

Corey was very helpful and courteous. He’s a real asset at your dealership. Service was quick. More

by BVOLLRATH2000
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett, Richard Pool , Tony Scanlon, Nick Shellberg

Dec 30, 2024

BMW of Orland Park responded

We are glad to hear that Corey was so helpful. Thanks for choosing BMW of Orland Park!

December 19, 2024

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Professional, friendly, quick service. I was in and out within a two hour window and it was a seemless process More

by CHYANNEJONES
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sid Armoush, Mahdi Armoush, Brendan Cherry, Dion Grace, James Hatchett, Richard Pool , Huda Abed, Tony Scanlon, Nick Shellberg

Dec 19, 2024

BMW of Orland Park responded

We're delighted to hear about your smooth and efficient experience at BMW of Orland Park! Our team strives to provide professional and friendly service, so it's great to know we hit the mark. Thanks for choosing us!

December 17, 2024

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The treatment was second to none. They answered every question I had and made sure that I was satisfied with my service. More

by ANTHONYCOLQUITT_25
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Richard Pool

Dec 18, 2024

BMW of Orland Park responded

Anthony, we're delighted to hear that you had such a positive experience with our team at BMW of Orland Park. Thank you for your kind words and support!

December 17, 2024

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Fast and efficient I had a great service advisor and the tech was very knowledgeable More

by MARCBOOMSMA7752
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 17, 2024

BMW of Orland Park responded

Thanks so much for your review! We look forward to your next visit to BMW of Orland Park!

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