Jason Logue | Page 28

Best service ever,timely,professionaland curious. I enjoyed the conversations with the employees.They seemed to enjoy their jobs and the interactions with the customers enjoyed the conversations with the employees.They seemed to enjoy their jobs and the interactions with the customers More

by PJROB52 Verified Customer Verified Customer

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I am always satisfied when I have my oil changed at Ferman. Service staff are always friendly and they let you know the key points when they do the 27 point inspection. Ferman. Service staff are always friendly and they let you know the key points when they do the 27 point inspection. More

by CANISGW Verified Customer Verified Customer

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I bought a brand new Jeep Compass 2019 and My car has been into the service department multiple times because it has a weird sound in the engine and there is lot of wind coming thru the windows. I haven been into the service department multiple times because it has a weird sound in the engine and there is lot of wind coming thru the windows. I haven’t received any solution, that problem is “normal” is what the service department always said, also that’s what they wrote in all the inspection statement they have given to me. On Monday 21 September, I went for my regular oil change and to check my breaks because they have a sound that’s not normal, it looks like the brake band is worn, They didn’t change my brakes because that sound is “ok”🤯. I also asked them to check the same problem with the engine and with the windows. They only said that’s normal and everything was ok. They did a point inspection to my car and it was “ok” as they told me. I also did a drive test on Monday in their field by driving another car same as mine and it didn’t have the same sound in the engine, and there were no wind coming in through the windows like mine. On September 24 I was working and when I tried to start my car, it did not start, it also show me a message that it needs TRANSMISSION SERVICE and something with the coolant. It happened 3 days after my maintenance. so I don’t know what kind of revision they did with my car. The same day in the afternoon I left my car at the service department and they were supposed to call me back next day morning to talk about what happened with my car, I asked them for a car while mine was there the same day, but they said that’s impossible, they need to check mine first and then call me on Friday morning with any “solution”. They rent me a car on Friday, September 25 while mine was there in the service. On Monday September 28 I went to pick my car up, and they said the problem with the wind coming through the windows is “normal”, they replaced the battery in a brand new car, and they don’t changed the breaks. On Thursday October 1, I received an email with a “recommended service for $328” for the tires of my Jeep, they know about that since the inspection on Monday October 21. I can’t understand why they didn’t fixed that problem too when I leave my car there on Friday September 25. I’M PAYING A EXTENDED WARRANTY TIRE SERVICE and it cover that. TODAY, OCTOBER 4 my car are showing me a SERVICE ENGINE message!!! 😡 my breaks are still with a LOUD SOUND, the wind are still coming through the windows, causing dizziness to me.... So, What did they do less than a week ago with my car? they supposedly gave it back to me with everything working. To be honest, I’m tired of been trying to fixed all the problems with my BRAND NEW JEEP. Even with JEEP warranty and another extended warranty for ENGINE AND TIRES. My next step is going to be a legal claim. They play with my time, they play with my money, this is unacceptable and disrespectful for anyone. I live 1 hour away and I can't be taking my car to service every week. More

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Handily located right down New Port Richey, a collection of fine mechanics who can service your vehicle if the need arises. They use to have donuts for the early goers but they cheapened out there since the of fine mechanics who can service your vehicle if the need arises. They use to have donuts for the early goers but they cheapened out there since the virus. Cheers. More

by paulwakefield01 Verified Customer Verified Customer

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Service department stellar; courteous, efficient, SAFE and speedy. Delivered me a part needed, good follow up from Steve Brawer! Jason Logue always a pleasure to work with. and speedy. Delivered me a part needed, good follow up from Steve Brawer! Jason Logue always a pleasure to work with. More

by Caladesi143 Verified Customer Verified Customer

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Navigation issue is still not resolved. Was told there would be a follow up phone call the next day- still waiting. Navigation was one of the selling points for me as I am directionally challenged. SOS i would be a follow up phone call the next day- still waiting. Navigation was one of the selling points for me as I am directionally challenged. SOS is NO GOOD without GPS! More

by cesmith47 Verified Customer Verified Customer

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Jason was awesome. This was my second time at the dealership and Jason took great care both times. First time was general oil change second was a check engine light, both times I was out of there i dealership and Jason took great care both times. First time was general oil change second was a check engine light, both times I was out of there in an hour More

by PJMoraci Verified Customer Verified Customer

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Not a good visit ....Had to wait for 2 1/2 hours for a tire change.....They put in 44 psi in the tire left it dirty and left off the value stem cap..... tire change.....They put in 44 psi in the tire left it dirty and left off the value stem cap..... More

by ssteve472 Verified Customer Verified Customer

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I was treated with respect and understanding and kindness. They fixed the problem and kept me in the loop the whole time.thank you to everybody kindness. They fixed the problem and kept me in the loop the whole time.thank you to everybody More

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This dealership was very clean and the administration at the service department was professional. I was very pleased with the overall functionality was greatest I've been to. the service department was professional. I was very pleased with the overall functionality was greatest I've been to. More

by Si2fl Verified Customer Verified Customer

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